3-Star Hotels in Cancun

Clean and comfortable stay overall🏨✨ The room was cleaned daily and everything was well-maintained. The bed was soft and comfortable, and the mattress still felt supportive 👍 The room was also very quiet — I stayed on the second floor and couldn’t hear noise from other rooms at all, which made it easy to relax. The location is excellent, right in front of Mercado 28, so it’s very convenient for shopping and getting around 🛍️ The staff were very friendly and helpful, and some of them spoke English, which made the stay even easier 😊 Wi-Fi was available throughout the property. It occasionally slowed down a bit, but overall it worked fine for everyday use 📶 The only downside was the shower — the water gets hot, but only for about 2 minutes before turning lukewarm. However, it was still manageable and I didn’t have any issues showering. Overall, a solid place to stay with great location and friendly service👍

Refer to my previous review on Aloft Cancun Hotel Zone. That was the reason why I moved to this hotel in downtown Cancun I was more than happy to be here. The hotel itself looked kitschy with some concrete human statues at the entrance. The pool was small (you can enjoy swimming at the beach though). But overall, the vibes was homey! My booking came with free breakfast. The receptionist - Jessica - was very welcoming. She's competent speaking in English and would explain everything you need to know upon check in. She even gave me a printed map of what I can see and do around downtown Cancun. Room was ok, large room with a kitchenette and a proper sink. There's smart TV in the room with Netflix and YouTube. Location wise, it's 5 minutes to Soriana Supermarket, and then cross the road (Avenida Tulum) from Soriana and you're at the ADO Bus Terminal to the airport. You can also take bus R1 on Avenida Tulum to the Hotel Zone. There's a Poke shop next door and a burger (if you are sick of Mexican food). It's 15 mins walk to Mercado 23 (where the locals shop) and you can buy souvenirs way cheaper. You can book Uber and you'd be picked up in front of the hotel. I will definitely come back to this hotel when I visit Cancun in the future.

Unfortunately this time the room was not clean, the bed had stains and hair, they moved me to another room and once again when I checked the bed it was dirty with sheets with hair on it, finally they changed me to a third room and if you can guess more hair on the sheets in the room bed, all supervised by hotel staff, in the end the manager on reception duty came himself with a room lady to change the sheets and bedding in the first room he had, if you stay here check your bed carefully because 3 Rooms with dirty sheets leave much to be desired.

This was my second consecutive stay at this hotel, and unfortunately my overall impression remained the same. The location is excellent if you want to stay in the city center, although it is quite far from the beach. The room was spacious, and the king bed was very comfortable. However, the hotel still lacks transparency regarding additional charges. Despite booking through Trip.com and paying for the room, breakfast, VAT, and taxes, I was asked to pay an extra MXN 82.12 per night as an ”environmental tax” without being provided with a clear explanation or an official receipt. This created unnecessary confusion. The breakfast was also disappointing. Although it was advertised as a buffet, there was no buffet available. Guests receive a very limited selection, including coffee, juice, a small fruit plate, eggs, beans, and toast, which did not meet my expectations. The room itself was comfortable, but the issues with communication, billing transparency, and the breakfast experience meant that my second stay did not change my opinion of the hotel.

The location is good, the facilities are all there but they are quite basic. The price/performance ratio is already very high, and it is worth mentioning that the boss is very friendly and can speak English! He is always willing to help me. I didn't bring enough cash to buy water, and the boss gave me a discount of four pesos...

The rooms are apartment-style, mostly with ocean views. The design is a bit retro, and you can hear the sound of the waves. Even after check-out, you still need to check in! The security guard is quite strict!!!

We’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!

Take the airport bus and get off at the ADO bus station. It takes only 2 minutes to walk. It is very convenient. It is very safe in the lively area of the old city. There is a supermarket nearby, and there is a Chinese restaurant. The room is not too big, it is clean.

The accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday. Earl

Nice ,clean hotel , located 15 min from Langusta Beach, my room was good, air conditioner works, good Wi Fi, good bedding Excellent deep swimming pool, with plenty of beach beds Good simple buffet breakfast Stuff is supportive I would recommend this hotel