5-Star Hotels in Cancun

The service is perfect! ! Everyone's service is super good. There is child care, and there are child care next to several restaurants where you eat, full marks! The sea view is super beautiful, the sea water is very clear, and the beach is white. The sanitation is also very clean. The room is a bit old, but it does not affect the beautiful scenery at all. Recommended!

• Staffs are friendly, polite & helpful. I like the quiet and avoid the crowds of tourists from the all-inclusive hotels. Best choice for couples.  • Breakfast is delicious with a variety of choices.  • The beach is clean & beautiful.

Superb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.

I've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place. Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway. Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more. Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more. Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too. Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down. Tips and Notes -its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room. -tip everyone. It will enhance the workers life and enhance your service as well! -in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action! -bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool. -bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it! -2 to 5 nights is sufficient here, or you might get partied out -there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time. -while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!

It was a great stay however, we were a little bit disappointed about the service. Our room was not ready on the check in time, the pillow didn’t smell good, our luggage wasn’t delivered to the lobby even after an hour after checkout etc. I think I would pay the same price to stay at a different hotel with more pools and restaurants with a larger beach and better service.

There is an important thing I have to mention here. Hope everyone is aware this situation before you book the hotel. Trip.com misled me about the price and what included when I booked my room. There were some room types without breakfast or meals. I tried to call the hotel to verify because they’re supposed an all inclusive hotel. I found out I’m right. No matter what room type you paid for. It supposed all inclusive package but trip.com tried to mark up more for the price in order to confuse people if they want to get all inclusive packages. Pros : 1. All the restaurants are good but they have specific schedule. You have to check which restaurants are opened everytime. 2. The room was clean and the view was stunning. 3. The room has a small place for room service. Cons : 1. There were lots of salespeople around the lobby. They always try to sell their club membership. Especially, the first day when you checked in. They are pretty aggressive though. 2. Location is a little far from the main street. 3.It’s a party so you can always hear loud music during the day until 10:00pm. Just pick somewhere else if you’re not a party person.

Good review: A surprisingly wonderful stay, I'll definitely choose this place again next time! This stay at [Hotel Name] completely exceeded my expectations. From the details to the service, everything felt incredibly thoughtful and welcoming. I absolutely recommend it with a full score! First, the hygiene and environment were impeccable. The moment I opened the door, my eyes lit up. The room was spacious and bright, the air was fresh with no strange odors, the sheets and duvet covers were perfectly white and smooth, feeling soft and comfortable. The bathroom floor was dry with no puddles, and the sink and toilet were wiped spotless. Even the shower glass had no water stains, making for a truly reassuring stay. From the window, I could see a small garden, which was particularly therapeutic to wake up to when opening the curtains. Second, the facilities were comprehensive and considerate. The air conditioning in the room cooled and heated quickly with very little noise, ensuring I wasn't disturbed while sleeping. The mattress was moderately firm, and there were pillows of different thicknesses to choose from; I slept for two nights without any back pain. The room also came equipped with USB charging ports, a hairdryer, and bottled mineral water. Even the toiletries were pump-style and felt high-quality – every detail showed great care. Finally, the service was warm and efficient. During check-in, the front desk staff greeted us with friendly smiles, quickly processed our paperwork, and even proactively shared information about nearby restaurants and transportation routes. When I called the front desk midway through my stay to borrow a charger, it was delivered in less than 5 minutes. Check-out was even more efficient; verifying information and issuing the invoice was done in one smooth process. They even kindly asked if we needed help calling a taxi, showing no impatience whatsoever. Such a hotel with great value for money and excellent service is truly perfect for travelers. I've already recommended it to friends, and I will definitely choose this place again the next time I visit this city!

I was extremely satisfied with the hotel I booked this time. It offered incredible value for money. The beachfront king-size room was very close to the sea, and pictures 1, 2, and 6 show the view from the balcony. I could gaze at the ocean all day long and never get tired of it; the sea in Cancun is absolutely stunning, truly that jelly-like turquoise blue. The all-inclusive meal plan was fantastic. The hotel has many beautiful restaurants, and dining there was an experience in itself. Just be aware that for some popular restaurants, you need to book them as soon as you check in, otherwise, you won't be able to get a reservation later. If you enjoy drinks, it's even better, with a wide variety of alcoholic beverages to choose from. Opting for the all-inclusive package was definitely a smart choice.

Very clean unlike some other resorts we’ve been to that had black mold on mattress and curtains . Would definitely recommend

The staff in general is always willing to help you, I only had a bad time, upon arrival before arriving at our room, they offered a promotional package to my wife, she accepted and “invited” us a breakfast (which was already included in our all inclusive rate) There began our unpleasant experience. We were summoned at 8:00 am, at first the person who accompanied us to lunch was very friendly, but after he hurried us at breakfast, we could not have breakfast what we wanted because there was no time, only 30 minutes, when a day before we They said they invited us to a breakfast to give us a presentation about Omni hotels. We wanted to finish breakfast, but we agreed to see the hotel suites and then they took us to their sales room, when they tried to sell us the vacation package that we from the beginning said we were not interested they became aggressive and tried to pressure my wife , so we stopped the “presentation” and left, but they made us have a bad time, of course they didn't give us anything promised. I recommend you not accept any promotion at this hotel, because your sales staff does not know how to treat customers. Otherwise, all good.