5-Star Hotels in Cancun
Experience luxury at a 5-star hotel in Cancun, with top-notch amenities including fine dining, spa services, and concierge support. Perfect for travellers who appreciate style, privacy, and exceptional service. Every detail is designed for a premium stay.
Trip.com Featured 5-Star hotels in Cancun
1. Hyatt Ziva Cancun
• Travellers appreciate its Dry Cleaning, Garden, and Fax/Copying Service.
• Rated 9.4/10 from 98 reviews.
• Delphinus Punta Cancun is only 0.09km away.
• Prices range from AU$631 to AU$2,965.
2. InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG
• Travellers appreciate its Café, Bar, and Meeting Room.
• Rated 8.6/10 from 121 reviews.
• Convenient to Playa Ancha, only 0.16km.
• Price range: AU$244-AU$1,797.
3. Secrets the Vine Cancun - All Inclusive Adults Only
• Offers Café, Bar, and Meeting Room.
• With a rating of 9.3/10 from 74 guest reviews.
• Ballenas Beach is only 0.06km away.
• Prices range from AU$458 to AU$2,808.
The above hotel prices are based on Trip.com for July 9-July 15.
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Hotel Star Rating
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Guest Rating
Amazing 9+Great 8+Good 7+Pleasant 6+We found 41 5-Star hotels for you in Cancun
Choose your travel dates to see the latest prices and deals for 5-star hotels in Cancun.
Most Booked
Lowest price
Closest to downtown
Highest Rated
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Beach Volleyball, Swimming Pool, Spa
Great
41 reviews
9.1/10
1 night
From AU$404
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Swimming Pool, Tennis Court, Water Park
Amazing
100 reviews
9.4/10
1 night
From AU$966
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Golf Course, Swimming Pool, Executive Lounge
Very Good
121 reviews
8.6/10
1 night
From AU$170
96
Hotel near Zona Hotelera,Cancun
Featured facilities: Exclusive Beach Area, Windsurfing, Spa
Very Good
110 reviews
8.7/10
1 night
From AU$156
99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Golf Course, Exclusive Beach Area, Swimming Pool
Very Good
117 reviews
8.7/10
1 night
From AU$244
99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Golf Course, Exclusive Beach Area, Swimming Pool
Amazing
111 reviews
9.4/10
1 night
From AU$856
99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Exclusive Beach Area, Swimming Pool, Tennis Court
Very Good
42 reviews
8.5/10
1 night
From AU$248
99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Golf Course, Swimming Pool, Hot Spring
Very Good
132 reviews
8.4/10
1 night
From AU$384
45
Hotel near Zona Hotelera,Cancun
Featured facilities: Swimming Pool, Spa, Snorkeling
Very Good
41 reviews
8.3/10
1 night
From AU$232
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Exclusive Beach Area, Swimming Pool, Spa
Very Good
112 reviews
8.9/10
1 night
From AU$438
Latest Reviews for Cancun hotels
See all
Browse reviews and ratings from real guests to find the 5-star Cancun hotels that suits your needs.
9.3/10
Great
LLee ⭐️Super location that facing the Caribbean Sea 🌊 Good hotel service if you have Marriott membership! They have welcomed drinks (alcohol and coffee and etc) we had tried most of the restaurants inside the hotel, one of the restaurant named Gustino ( Italian restaurant) we ordered their famous steak (FILETTO DI MANZO E RISOTTO DI PORCINI ) and BAVETTE AI FRUTTI DI MARE ( seafood paste that recommended by restaurant) the steak 🥩 was really excellent, BUT the seafood pasta was overcooked and we doubted the freshness of the seafood. We did feedback to the waiter, he just said ops.. sorry. Ok fine! In the mid night, my husband started running to toilet! He had diarrhea 3 times before we checked out the hotel next day morning as we need to catch the flight to New York. I did feedback to the front desk lady, she provided us bottles of mineral water. He had medicine again after light breakfast. Ohh God! He started to diarrhea non stop when reaching New York! We forced to cancel our day trip at New York City as he seriously unwell! He stayed in the hotel room for two days! Omg! It burned our trip at New York City! Really disappointed the quality control of the foods in the well known 5 STARS hotel! I think he sick of pasta seafood now especially with shell!
JW Marriott Cancun Resort & Spa
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$331
9.2/10
Great
GGuest UserSuperb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.
Live Aqua Beach Resort Cancun
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$417
9.2/10
Great
GGuest UserLet me start with the good things: all-inclusive, worry-free, food and beverage standards are really good (Japanese food is actually delicious for Asians, especially scallop melt; there are performances every night, the beach is beautiful (you can also walk to the Hyatt Beach next door for free & watch dolphins). Then let's start the complaints: I was in a really bad mood when I entered the hotel on the first day. They said that the whole hotel has sea view rooms, but they gave us a room with the most trees in the whole hotel!!! (I observed around the hotel), as shown in the picture, you can't see the sea at all... The phone was broken and I couldn't call room service or the front desk; there was no refill in the pen, and the device on the top of the door fell down and almost hit someone, the bathroom was old, the toilet cover was peeling and it hurt the skin when you sat down, the shower head was as shown, rusty + seriously clogged... Then the toilet was clogged, we had to go to the front desk to call someone to fix it. The bedding was very damp. At that time, I felt that I was wasting 6000rmb a night. There was no way to make an appointment for free activities by phone, you had to go to one end of the beach to ask, and when you asked, they said it was windy and there were two free kayaks and padel. We couldn't play boarding. When we asked when the wind would be less, we were told that we couldn't play all day. Then they promoted snorkeling (for a fee). After we left, we saw many people playing kayaks two hours later... We were too lazy to cross the entire sun-bathed beach to ask... The food was served very slowly. I don't know if it was to extend the dining time... Many restaurants had seats available but said that they couldn't serve us and we had to wait in line... In summary: If you want to book this hotel, you must be mentally prepared. Your money is spent on food and beach. Don't expect five-star hotel room facilities and services. Secondly, be prepared for endless tips to enjoy good service, otherwise you will be frowned, cold-faced, and neglected... The last two photos are of the rooms on the first floor that were being cleaned. They have much better sea views than the rooms on the second floor where we stayed 😩😩😩
Grand Fiesta Americana Coral Beach
Hotel near Zona Hotelera, Cancun 54.5% of visitors choose this area
Price per night from:AU$517
9.0/10
Great
RRakeshjyotisalesStayed 5 nights. Very lively and party vibes. Food is average buffet is horrible like canteen food. Staff is good. If you tip well they remember your choice of food and drinks. Cocktail are good. If you want to relax then not a good choice but if you want party 16 hours constantly then it is right choice. Advise to management pls improve food quality and variety and room amenties
Temptation at the Tower Cancún Resort - All Inclusive - Adults Only
Hotel near Zona Hotelera, Cancun 54.5% of visitors choose this area
Price per night from:AU$664
8.9/10
Very Good
GGuest UserI recently stayed at this hotel and noticed a few areas for improvement:
1. There was loud noise from what seemed like an exhaust fan outside, requiring the balcony door to be closed for quiet.
2. The room was very humid, and I hope the hotel can add a dehumidifier system.
3. There were too few power outlets, and the ones near the bed were awkwardly placed behind the bedside table, making them hard to reach.
4. The hotel had a noticeable damp smell in both the rooms and hallways, and ventilation was necessary to reduce it.
5. The Wi-Fi was slow and unstable, which was inconvenient.
6. As for the restaurant, the food tasted average, with the grilled meats being too salty. It would be great to see more breakfast variety, especially in terms of bread and sugar-free yogurt options.
Secrets the Vine Cancun - All Inclusive Adults Only
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$549
8.9/10
Very Good
GGuest UserOverall, it's pretty decent. This was the second hotel we've stayed at in Cancun, and while the first one was pricier, leading to a slight downgrade, it doesn't overshadow this hotel's strengths. Its affordability is definitely one of its major advantages.
The interior decor is a bit dated, which is understandable as the hotel has been around for decades. The service was generally good, and the staff were quite friendly and enthusiastic. The ocean is beautiful, and the food was decent. The only real drawback is how crowded it gets. If you're someone who dislikes busy environments, this hotel might not be for you. We even missed out on dining at the Italian restaurant due to the sheer number of people.
To sum up, if you're a first-time visitor to Cancun looking for a truly comfortable or luxurious hotel experience, this might not be the ideal choice. However, if your main goal is simply to relax and lounge on a beautiful beach, then this place is perfectly adequate.
Sunscape Cancun Resort And Spa All Inclusive
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$494
8.5/10
Very Good
GGuest UserPerfectly located on the Cancun Hotel Zone *****, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$298
8.5/10
Very Good
GGuest UserGood review: A surprisingly wonderful stay, I'll definitely choose this place again next time!
This stay at [Hotel Name] completely exceeded my expectations. From the details to the service, everything felt incredibly thoughtful and welcoming. I absolutely recommend it with a full score!
First, the hygiene and environment were impeccable. The moment I opened the door, my eyes lit up. The room was spacious and bright, the air was fresh with no strange odors, the sheets and duvet covers were perfectly white and smooth, feeling soft and comfortable. The bathroom floor was dry with no puddles, and the sink and toilet were wiped spotless. Even the shower glass had no water stains, making for a truly reassuring stay. From the window, I could see a small garden, which was particularly therapeutic to wake up to when opening the curtains.
Second, the facilities were comprehensive and considerate. The air conditioning in the room cooled and heated quickly with very little noise, ensuring I wasn't disturbed while sleeping. The mattress was moderately firm, and there were pillows of different thicknesses to choose from; I slept for two nights without any back pain. The room also came equipped with USB charging ports, a hairdryer, and bottled mineral water. Even the toiletries were pump-style and felt high-quality – every detail showed great care.
Finally, the service was warm and efficient. During check-in, the front desk staff greeted us with friendly smiles, quickly processed our paperwork, and even proactively shared information about nearby restaurants and transportation routes. When I called the front desk midway through my stay to borrow a charger, it was delivered in less than 5 minutes. Check-out was even more efficient; verifying information and issuing the invoice was done in one smooth process. They even kindly asked if we needed help calling a taxi, showing no impatience whatsoever.
Such a hotel with great value for money and excellent service is truly perfect for travelers. I've already recommended it to friends, and I will definitely choose this place again the next time I visit this city!
Hilton Cancun Mar Caribe All-Inclusive Resort
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$539
8.4/10
Very Good
GGuest UserVery clean unlike some other resorts we’ve been to that had black mold on mattress and curtains . Would definitely recommend
Holiday Inn Club Vacations the Royal Sands All Inclusive
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$359
8.2/10
Very Good
VViverosThe staff in general is always willing to help you, I only had a bad time, upon arrival before arriving at our room, they offered a promotional package to my wife, she accepted and “invited” us a breakfast (which was already included in our all inclusive rate) There began our unpleasant experience. We were summoned at 8:00 am, at first the person who accompanied us to lunch was very friendly, but after he hurried us at breakfast, we could not have breakfast what we wanted because there was no time, only 30 minutes, when a day before we They said they invited us to a breakfast to give us a presentation about Omni hotels. We wanted to finish breakfast, but we agreed to see the hotel suites and then they took us to their sales room, when they tried to sell us the vacation package that we from the beginning said we were not interested they became aggressive and tried to pressure my wife , so we stopped the “presentation” and left, but they made us have a bad time, of course they didn't give us anything promised. I recommend you not accept any promotion at this hotel, because your sales staff does not know how to treat customers. Otherwise, all good.
Wyndham Grand Cancun All Inclusive Resort & Villas
Hotel near Avenida Kukulkan, Cancun 18.2% of visitors choose this area
Price per night from:AU$347
Frequently Asked Questions
What are the best 5 star hotels in Cancun?
Whether you are travelling to Cancun for business or tourism, InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from AU$244) , Hyatt Ziva Cancun (from AU$631) and Secrets the Vine Cancun - All Inclusive Adults Only (from AU$458) are all preferred hotels.
What is the average price for 5 star hotels in Cancun?
For 5 star hotels in Cancun, the average price on weekdays is AU$1,151, and the average price on weekends (Friday–Saturday) is AU$1,213.
Which 5 star hotels in Cancun provide breakfast?
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from AU$244), Hyatt Ziva Cancun (from AU$631) and Secrets the Vine Cancun - All Inclusive Adults Only (from AU$458) provide delicious breakfast. Start your day with high-quality breakfast!
Which 5 star hotels in Cancun provide fitness facilities?
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from AU$244), Hyatt Ziva Cancun (from AU$631) and Secrets the Vine Cancun - All Inclusive Adults Only (from AU$458) provide fitness facilities. Satisfy your fitness needs even while travelling!
Which 5 star hotels in Cancun provide swimming pools?
There are many 5 star hotels in Cancun with swimming pool. InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from AU$244) , Hyatt Ziva Cancun (from AU$631) and Secrets the Vine Cancun - All Inclusive Adults Only (from AU$458) are very popular.
Which 5 star hotels in Cancun offer spa services?
Want to relax with a spa treatment? Among 5 star hotels in Cancun, InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from AU$244), Hyatt Ziva Cancun (from AU$631) and Secrets the Vine Cancun - All Inclusive Adults Only (from AU$458) are very popular.
Which 5 star hotels in Cancun have bars?
For 5 star hotels in Cancun with bars, InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from AU$244) , Hyatt Ziva Cancun (from AU$631) and Secrets the Vine Cancun - All Inclusive Adults Only (from AU$458) are very popular.
Which 5 star hotels in Cancun provide free wifi?
Internet connection is an essential condition for travel. InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from AU$244), Hyatt Ziva Cancun (from AU$631) and Secrets the Vine Cancun - All Inclusive Adults Only (from AU$458) are popular hotels with free Wi-Fi.
What deals are available for 5 star hotels in Cancun?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see available promotions on Trip.com.
Cancun 5-star Hotel Info for Tourists
| Highest price | AU$12,512 |
|---|---|
| Lowest price | AU$365 |
| Number of reviews | 3,840 |
| Total properties | 41 |
| Weekday Avg. Price | AU$1,151 |
| Weekend Avg. Price | AU$1,213 |
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