5-Star Hotels in Cancun
Experience luxury at a 5-star hotel in Cancun, with top-notch amenities including fine dining, spa services, and concierge support. Perfect for travellers who appreciate style, privacy, and exceptional service. Every detail is designed for a premium stay.
Trip.com Featured 5-Star hotels in Cancun
1. JW Marriott Cancun Resort & Spa
• Travellers appreciate its Dry Cleaning, Garden, and Fax/Copying Service.
• Rated 9.3/10 based on 67 reviews.
• Escapology Escape Rooms Cancun is only 0.14km away.
• Price range: £163-£5,272.
2. InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG
• Travellers appreciate its Café, Bar, and Meeting Room.
• Rated 8.4/10 from 110 reviews.
• Convenient to Cancun Scuba Center, only 0.41km.
• Price range: £128-£1,021.
3. Secrets the Vine Cancun - All Inclusive Adults Only
• Offers Café, Bar, and Meeting Room.
• With a rating of 9.2/10 from 69 guest reviews.
• Ballenas Beach is only 0.06km away.
• Prices range from £251 to £1,606.
The above hotel prices are based on Trip.com for April 29-May 5.
Enter your dates to get the latest prices and availability for 5-star hotels in Cancun.
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Hotel Star Rating
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Amazing 9+Great 8+Good 7+Pleasant 6+We found 39 5-Star hotels for you in Cancun
Choose your travel dates to see the latest prices and deals for 5-star hotels in Cancun.
Most Booked
Lowest price
Closest to downtown
Highest Rated
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Golf Course, Swimming Pool, Executive Lounge
Very Good
111 reviews
8.5/10
1 night
From £138
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Exclusive Beach Area, Swimming Pool, Spa
Very Good
112 reviews
8.8/10
1 night
From £216
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Swimming Pool, Tennis Court, Water Park
Great
98 reviews
9.3/10
1 night
From £476
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99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Golf Course, Exclusive Beach Area, Swimming Pool
Amazing
127 reviews
9.6/10
1 night
From £184
94
Hotel near Zona Hotelera,Cancun
Featured facilities: Exclusive Beach Area, Windsurfing, Spa
Very Good
111 reviews
8.6/10
1 night
From £139
99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Swimming Pool, Spa, Sauna
Very Good
125 reviews
8.6/10
1 night
From £162
99+
Hotel near Zona Hotelera,Cancun
Featured facilities: Beach Volleyball, Swimming Pool, Spa
Great
138 reviews
9.0/10
1 night
From £234
42
Hotel near Zona Hotelera,Cancun
Featured facilities: Swimming Pool, Spa, Snorkeling
Very Good
42 reviews
8.3/10
1 night
From £112
99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Exclusive Beach Area, Swimming Pool, Tennis Court
Very Good
118 reviews
8.4/10
1 night
From £188
99+
Hotel near Avenida Kukulkan,Cancun
Featured facilities: Exclusive Beach Area, Swimming Pool, Tennis Court
Very Good
42 reviews
8.5/10
1 night
From £137
Latest Reviews for Cancun hotels
See all
Browse reviews and ratings from real guests to find the 5-star Cancun hotels that suits your needs.
9.3/10
Great
CChung WaWe booked a four-night stay at the JW hotel for our Mexico vacation. The facilities were quite new, and while the location was a little out of the way, we found the service to be good upon arrival. The swimming pool was also quite spacious. Overall, it was a decent stay. However, a significant drawback was the excessive amount of seaweed on the beach directly outside the hotel, which made it less than ideal for anyone who enjoys ocean swimming. Furthermore, when making our reservation, we specifically requested a quieter room away from the elevators, but the hotel immediately replied that they couldn't accommodate this. Later, when I inquired about a paid airport transfer service through their online customer service, I received no response whatsoever. This level of unresponsiveness is certainly not what one would expect from a supposed five-star hotel!
9.2/10
Great
MMOEIt was a great stay however, we were a little bit disappointed about the service. Our room was not ready on the check in time, the pillow didn’t smell good, our luggage wasn’t delivered to the lobby even after an hour after checkout etc. I think I would pay the same price to stay at a different hotel with more pools and restaurants with a larger beach and better service.
Secrets the Vine Cancun - All Inclusive Adults Only
Hotel near Avenida Kukulkan, Cancun
Price per night from:£304
9.1/10
Great
GGuest UserSuperb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.
8.9/10
Very Good
GGuest UserOverall, it's pretty decent. This was the second hotel we've stayed at in Cancun, and while the first one was pricier, leading to a slight downgrade, it doesn't overshadow this hotel's strengths. Its affordability is definitely one of its major advantages.
The interior decor is a bit dated, which is understandable as the hotel has been around for decades. The service was generally good, and the staff were quite friendly and enthusiastic. The ocean is beautiful, and the food was decent. The only real drawback is how crowded it gets. If you're someone who dislikes busy environments, this hotel might not be for you. We even missed out on dining at the Italian restaurant due to the sheer number of people.
To sum up, if you're a first-time visitor to Cancun looking for a truly comfortable or luxurious hotel experience, this might not be the ideal choice. However, if your main goal is simply to relax and lounge on a beautiful beach, then this place is perfectly adequate.
Sunscape Cancun Resort And Spa All Inclusive
Hotel near Avenida Kukulkan, Cancun
Price per night from:£192
8.8/10
Very Good
GGuest UserLet me start with the good things: all-inclusive, worry-free, food and beverage standards are really good (Japanese food is actually delicious for Asians, especially scallop melt; there are performances every night, the beach is beautiful (you can also walk to the Hyatt Beach next door for free & watch dolphins). Then let's start the complaints: I was in a really bad mood when I entered the hotel on the first day. They said that the whole hotel has sea view rooms, but they gave us a room with the most trees in the whole hotel!!! (I observed around the hotel), as shown in the picture, you can't see the sea at all... The phone was broken and I couldn't call room service or the front desk; there was no refill in the pen, and the device on the top of the door fell down and almost hit someone, the bathroom was old, the toilet cover was peeling and it hurt the skin when you sat down, the shower head was as shown, rusty + seriously clogged... Then the toilet was clogged, we had to go to the front desk to call someone to fix it. The bedding was very damp. At that time, I felt that I was wasting 6000rmb a night. There was no way to make an appointment for free activities by phone, you had to go to one end of the beach to ask, and when you asked, they said it was windy and there were two free kayaks and padel. We couldn't play boarding. When we asked when the wind would be less, we were told that we couldn't play all day. Then they promoted snorkeling (for a fee). After we left, we saw many people playing kayaks two hours later... We were too lazy to cross the entire sun-bathed beach to ask... The food was served very slowly. I don't know if it was to extend the dining time... Many restaurants had seats available but said that they couldn't serve us and we had to wait in line... In summary: If you want to book this hotel, you must be mentally prepared. Your money is spent on food and beach. Don't expect five-star hotel room facilities and services. Secondly, be prepared for endless tips to enjoy good service, otherwise you will be frowned, cold-faced, and neglected... The last two photos are of the rooms on the first floor that were being cleaned. They have much better sea views than the rooms on the second floor where we stayed 😩😩😩
Grand Fiesta Americana Coral Beach
Hotel near Zona Hotelera, Cancun 66.7% of visitors choose this area
Price per night from:£225
8.8/10
Very Good
RRakeshjyotisalesStayed 5 nights. Very lively and party vibes. Food is average buffet is horrible like canteen food. Staff is good. If you tip well they remember your choice of food and drinks. Cocktail are good. If you want to relax then not a good choice but if you want party 16 hours constantly then it is right choice. Advise to management pls improve food quality and variety and room amenties
Temptation at the Tower Cancún Resort - All Inclusive - Adults Only
Hotel near Zona Hotelera, Cancun 66.7% of visitors choose this area
Price per night from:£328
8.7/10
Very Good
GGuest UserIt’s very nice hotel, a big mall across street. We enjoy our stay a lot!
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Hotel near Avenida Kukulkan, Cancun
Price per night from:£125
8.6/10
Very Good
JJust a TravelerThere is an important thing I have to mention here. Hope everyone is aware this situation before you book the hotel. Trip.com misled me about the price and what included when I booked my room. There were some room types without breakfast or meals. I tried to call the hotel to verify because they’re supposed an all inclusive hotel. I found out I’m right. No matter what room type you paid for. It supposed all inclusive package but trip.com tried to mark up more for the price in order to confuse people if they want to get all inclusive packages.
Pros :
1. All the restaurants are good but they have specific schedule. You have to check which restaurants are opened everytime.
2. The room was clean and the view was stunning.
3. The room has a small place for room service.
Cons :
1. There were lots of salespeople around the lobby. They always try to sell their club membership. Especially, the first day when you checked in. They are pretty aggressive though.
2. Location is a little far from the main street.
3.It’s a party so you can always hear loud music during the day until 10:00pm. Just pick somewhere else if you’re not a party person.
Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive
Hotel near Zona Hotelera, Cancun 66.7% of visitors choose this area
Price per night from:£178
8.4/10
Very Good
GGuest UserGood review: A surprisingly wonderful stay, I'll definitely choose this place again next time!
This stay at [Hotel Name] completely exceeded my expectations. From the details to the service, everything felt incredibly thoughtful and welcoming. I absolutely recommend it with a full score!
First, the hygiene and environment were impeccable. The moment I opened the door, my eyes lit up. The room was spacious and bright, the air was fresh with no strange odors, the sheets and duvet covers were perfectly white and smooth, feeling soft and comfortable. The bathroom floor was dry with no puddles, and the sink and toilet were wiped spotless. Even the shower glass had no water stains, making for a truly reassuring stay. From the window, I could see a small garden, which was particularly therapeutic to wake up to when opening the curtains.
Second, the facilities were comprehensive and considerate. The air conditioning in the room cooled and heated quickly with very little noise, ensuring I wasn't disturbed while sleeping. The mattress was moderately firm, and there were pillows of different thicknesses to choose from; I slept for two nights without any back pain. The room also came equipped with USB charging ports, a hairdryer, and bottled mineral water. Even the toiletries were pump-style and felt high-quality – every detail showed great care.
Finally, the service was warm and efficient. During check-in, the front desk staff greeted us with friendly smiles, quickly processed our paperwork, and even proactively shared information about nearby restaurants and transportation routes. When I called the front desk midway through my stay to borrow a charger, it was delivered in less than 5 minutes. Check-out was even more efficient; verifying information and issuing the invoice was done in one smooth process. They even kindly asked if we needed help calling a taxi, showing no impatience whatsoever.
Such a hotel with great value for money and excellent service is truly perfect for travelers. I've already recommended it to friends, and I will definitely choose this place again the next time I visit this city!
Hilton Cancun Mar Caribe All-Inclusive Resort
Hotel near Avenida Kukulkan, Cancun
Price per night from:£270
/10
앨앨꼬LeBlanc will remain a good memory for my wife and I for a long time.
I compared several places, including Nijuk and Hyatt, as recommended by acquaintances, and one of the reasons I ultimately chose them was because they had a Korean concierge.
They say Mexico has become a lot safer, but there are things you don't know.
I chose this as a way to help out and LeBlanc was a godsend during this two week long vacation.
I spent time in Tulum before arriving at LeBlanc, and there was a theft at the Azulik Hotel, which is popular for its eco-friendliness. After looking through Trip and Google reviews, I feel really sorry that I was not aware of the frequent Azulic theft incidents. Damage exceeding 4 million won was suffered...
I tried my best to find it, but English conversation is difficult in Mexico. Even though there was only one police officer who spoke English, it was very difficult.
My husband and I were able to come to our senses, even though the case could not be resolved, with the help of LeBlanc's Korean concierge, Jaeha Kim.
If Jeha wasn't there, the rest of my vacation schedule would have been ruined.
Even though he was busy, he focused on my wife and I and helped us with our work, and even after returning to Korea, he asked how we were doing and gave us great comfort. I was deeply touched by his sincerity toward his guests.
He was also very professional in solving the problem and explained in a coherent manner all the things to do and relax at the hotel.
Spots and tips inside and outside the hotel, and even tips for selecting clothes at the photo zone.^^
He even showed me pictures of what was delicious, what was good to buy, etc. Where can I meet someone like this?
Dear Jaeha, this is the first and last day for the Dink couple, who travel twice a year and focus a large part of their lives on travel.
The angel concierge at Le Blanc, which was like heaven♡
I have enjoyed all-inclusive experiences in Egypt.
First of all, Leblanc's liquor was exceptionally excellent, beyond comparison.
The quality of the dishes also did not lag behind.
Of course, there were some that seemed a bit insincere, but wouldn't one out of a hundred things be lacking to be humane?^^
Even if you are tired, we recommend that you enjoy the meal at one of the many restaurants rather than room service.
There are a variety of things to enjoy, including classes, spas, laser shows, performances, and more.
The private beach is also kept very clean.
I think it is a strength that can appeal because it is compared to other places, and I hope that Le Blanc will be established not only in Cancun but also in other places.
So much so that my husband is thinking about living at Le Blanc for a month.. haha.
When a picky and strict Korean man thinks about the LeBlanc Flex, his mouth hurts.
Recalling the various aspects of LeBlanc that are still vivid...♡♡
Le Blanc Spa Resort Cancun Adults Only All-Inclusive
Hotel near Avenida Kukulkan, Cancun
Price per night from:£571
Frequently Asked Questions
What are the best 5 star hotels in Cancun?
Whether you are travelling to Cancun for business or tourism, Secrets the Vine Cancun - All Inclusive Adults Only (from £251) , JW Marriott Cancun Resort & Spa (from £163) and Hyatt Ziva Cancun (from £349) are all preferred hotels.
What is the average price for 5 star hotels in Cancun?
For 5 star hotels in Cancun, the average price on weekdays is £657, and the average price on weekends (Friday–Saturday) is £695.
Which 5 star hotels in Cancun provide breakfast?
Secrets the Vine Cancun - All Inclusive Adults Only (from £251), JW Marriott Cancun Resort & Spa (from £163) and Hyatt Ziva Cancun (from £349) provide delicious breakfast. Start your day with high-quality breakfast!
Which 5 star hotels in Cancun provide fitness facilities?
Secrets the Vine Cancun - All Inclusive Adults Only (from £251), JW Marriott Cancun Resort & Spa (from £163) and Hyatt Ziva Cancun (from £349) provide fitness facilities. Satisfy your fitness needs even while travelling!
Which 5 star hotels in Cancun provide swimming pools?
There are many 5 star hotels in Cancun with swimming pool. Secrets the Vine Cancun - All Inclusive Adults Only (from £251) , JW Marriott Cancun Resort & Spa (from £163) and Hyatt Ziva Cancun (from £349) are very popular.
Which 5 star hotels in Cancun offer spa services?
Want to relax with a spa treatment? Among 5 star hotels in Cancun, Secrets the Vine Cancun - All Inclusive Adults Only (from £251), JW Marriott Cancun Resort & Spa (from £163) and Hyatt Ziva Cancun (from £349) are very popular.
Which 5 star hotels in Cancun have bars?
For 5 star hotels in Cancun with bars, Secrets the Vine Cancun - All Inclusive Adults Only (from £251) , JW Marriott Cancun Resort & Spa (from £163) and Hyatt Ziva Cancun (from £349) are very popular.
Which 5 star hotels in Cancun provide free wifi?
Internet connection is an essential condition for travel. Secrets the Vine Cancun - All Inclusive Adults Only (from £251), JW Marriott Cancun Resort & Spa (from £163) and Hyatt Ziva Cancun (from £349) are popular hotels with free Wi-Fi.
What deals are available for 5 star hotels in Cancun?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see available promotions on Trip.com.
Cancun 5-star Hotel Info for Tourists
| Highest price | £4,164 |
|---|---|
| Lowest price | £206 |
| Number of reviews | 3,803 |
| Total properties | 39 |
| Weekday Avg. Price | £657 |
| Weekend Avg. Price | £695 |
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