4-Star Hotels in Boston

Very tired hotel in an excellent location. We booked a corner suite for our family, but were disappointed to find that several basic amenities were missing upon arrival, including hand soap, lotion, and slippers — items that would normally be expected at a standard 5-star hotel. Cleanliness was also inconsistent throughout the stay. Considering the high room rates, the overall experience did not feel like good value for money. Another frustrating issue involved the destination fee credits. We were informed at check-in that the daily credits could be used toward room service and other charges. However, upon checkout, we were unexpectedly billed for items that should have been covered by those credits. Although I had prepaid the room and associated charges in advance, the hotel still placed the usual deposit hold on my credit card. At checkout, staff initially told us everything was settled correctly. Fortunately, based on a previous experience at another hotel in NYC, I requested a copy of the final bill to verify that the deposit would be refunded correctly. That was when I discovered the incorrect room service charges. The matter was eventually resolved after some discussion, but I would strongly recommend that guests carefully review their final bill before leaving the hotel.

I had the pleasure of staying at this brand new hotel, and it truly exceeded expectations. The facility is modern and spotless, but the real highlight is the staff—friendly, attentive, and genuinely helpful. When I struggled with the coffee machine in my room, someone was there in minutes to guide me through it with a smile. A special shout-out to Erin, who went above and beyond. Not only did she surprise me for my birthday (such a thoughtful touch!), but she also gave me fantastic local tips and advice. Thanks to her, I discovered Ruka—an amazing restaurant I highly recommend. She also helped me plan my first walk around Harvard Campus, which was a highlight of my trip. The location is perfect, right next to Harvard Business School with a lovely view. Whether you're here for business or leisure, this hotel offers warmth, efficiency, and a great setting. I’ll definitely be back!

It's so beautiful! I booked a city view room for my birthday celebration alone and I loved it. The view was gorgeous both day and night ദ്ദിᐢ- ̫-ᐢ₎ You can even see the sunrise during the day. It faces the beach, and the room wasn't too small for one person. This isn't my first time staying at a citizenM, and the experiences have always been quite good. This one is also near the station, super convenient. The only downside is that the refrigerator isn't very cold. My birthday cake was going to spoil, so I had to ask the front desk to refrigerate it for me.

The room was very nice and very clean! We forgot some toiletries (toothpaste, shower cap), and they sent them up within a few minutes after the call to the front desk. The check-in process was very smooth, and the guy was very helpful and friendly. The overnight guy, on the other hand, was not amused when my cousins and I came back in at 4 am drunk, but I do not blame him hahaha, he seemed over it. They lock the front door to the hotel after hours for security purposes, and you unlock it with your room key. I liked that. For girls, the lighting in the bathroom was PHENOMENAL. and they have a full body mirror in the room which is important to me. Many plugs around the bed/room/desk! The hallway is dark.

Hotel location was great downtown right across tufts medical hospital. Service was great room was clean we ate at westeria is on the second floor of the hotel also the lobby is on the second level food was great also their is a Starbucks on the 1st floor. Staff was awesome we didn't get the breakfast and we didn't park a car parking fee was $65 a day i would stay here again. The bar at westeria and it superbowl weekend also parking outside hotel

This Indigo should have just been renovated last year, and Apple's own map shows Holiday Choice. I have stayed a lot at Intercontinental / Crown / Holiday / Smart Choice. This is my first time staying at Indigo. Some places around are under maintenance and a little messy, but there are many restaurants and supermarkets. Get a staple drink for breakfast, a small portion and a bad attitude. There is no garden around this hotel. Why is it called Garden? Because next to TD Garden, which is also the home field of basketball and ice hockey teams, concerts are also held, the price changes a lot, there are often no rooms when there are activities, and it is noisy after leaving at night. It is also next to the North Railway Station and the subway station, but to go to New York from South Station. There is a parking lot and valet parking at the entrance of the hotel. Unfortunately, when I checked in, it was 5 ° C outside, and I changed to the fourth room to heat up. When your room has a small air conditioner as shown in Figure 4, the large air conditioner is likely to be bad, and the small air conditioner may also be bad, much colder than the hallway. The front desk will let people repair it. (Fake decoration) If it is not repaired, it will help you to change. The attitude is good, but I suspect that they already know which rooms have bad air conditioning. The cleaning staff speaks Spanish, not English at all, and requires software translation. In short, you don't need to live here if you don't want to watch the game nearby.

Location was perfect, quincy food market next door. Plenty of good restaurants around. Walking distance to little Italy and state house to follow freedom trail. In terms of the Hotel, gym is small, only few machines in so you need to time it well to use it if you don't want go share it with others. Room was big, dated. Our room smelt, we could not establish why. Also we could not open our balcony door to get fresh air. We spoke to the reception and they offered to sent someone but nobody showed up. We pulled up with the smell by using AC. However without fresh air we struggled to sleep as was either got to hot or to cold. Bed was big and comfortable. Room was cleaned every day, bed was done, fresh towels and toiletries change every day. Fridge in our room was broken so we could not use it to store cold water. Staff overall was very nice. They have suitcase storage which made things easy. We had our flight in the evening and full day go still enjoy Boston. Check out is at 12 which leaves you with plenty of time in the morning if you wish go have slow morning.

Newly renovated room with very comfortable bed/beddings and good temperature control system. Conveniently located to shopping and other tourist sites. Also easily accessible to Prudential station.

Everything was great! It's an older hotel, so the twin room bathroom didn't have a wet/dry separation, but otherwise, everything else was perfect. It's right in the city center, and downstairs is a popular trendy street. There's even a connected walkway to two shopping malls. The experience was fantastic!

YOTEL is honestly a pretty cool place if you’re into modern, no-frills stays. The rooms are small, but they’re designed really smartly, so it doesn’t feel too cramped. I liked the adjustable bed and the overall vibe—it feels kind of futuristic. The self-check-in is quick, though it can feel a bit impersonal. It’s in a great location, which makes getting around easy. That said, it’s probably not the best if you want lots of space or a super cozy feel. Overall, it’s a solid choice for a short, convenient stay.