Hotels near France 3 Alsace in Strasbourg

The hotel is located away from the city center and is located exactly the opposite side indicated by Google Maps. A tram station is right in front of the hotel, if you want to go downtown where parking is difficult. The reception is open 24 hours a day which is very important. The Reception Hall is Open Space for different activities, restaurant lounge bar and a reading area and games room and a TV area. Breakfast is well provided, but as 90% of the client are early risers, if you get there 9:15 a.m., there is almost nothing left to eat and the kitchen service only replenishes the buffet after a severe complaint from a customer. Which is a shame compared to the quality displayed by the hotel. The hotel must see this problem of supplying the buffet at breakfast. This is my observation of two successive mornings. The hotel hasn't'its own car park, but a car park in partnership with Parking Futura is just near the hotel. The car park is closed and secure and paying. There are family rooms for four adults at this hotel. A family room is composed of two independent rooms with a single main entrance and two independent entrances inside. The rooms are comfortable and soundproofed and cleaned and are tidy and clean down to the bathroom.

Lovely place to stay- away from the touristy are of the Petite France, yet only a fifteen minute walk there. Quite a few nice restaurants in the area with mainly locals who go there - not your usual tourist traps.The hotel is small, with a slightly oldfshioned air about it - none of your hyper-modern dark corridors and minimalist design. Friendly, smiling service. It feels a bit like coming home. There’s also a smlall spa and if you let them know in time they’ll switch the sauna on for you. Twenty minutes is all it takes. Breakfast is varied, with your usual bacon and scrambled eggs, then hard boiled eggs, small selection of cheeses and cold cuts, fruit, seeds, muesli, juices, breads and pancakes.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

1 night stay with family (2 kids). Great welcome very friendly, toys for the kids. Huge teddy bear (2.5m high) in the room. Perfect cleanliness. Great bedroom. Good access to the carpark (public). Direct access to a big mall. 5-10 min walk to the old town. Will come back for sure.

We stayed here for two nights and overall had a pleasant experience. Breakfast was adequate - not as good as some of the hotels in the chain, but serviceable. Really Good croissants! Parking is a bit of a mess. We arrived after 8pm both nights and got the last parking spot. Not sure what happens to those arriving later. Air conditioning worked well - important when it is ＞33 out! Biggest letdown was the internet though. Something really wrong with it. We had the last room in the hall and the connection strength was under 5mbs. Ping times to the router in the hotel were over 200ms. Even when working, would cut out for minutes at a time. With a family of four and wanting to load some fresh videos for the next part of the road trip, this was really disappointing and not up to normal IHG standards. Frustrating for a family holiday, but if you need Internet for business, this would have been a deal breaker.

The hotel's infrastructure is in a good sanitation environment and it is difficult to find a parking space in the city center. Synchronize with friends to book two rooms of the same standard and at the same price. But the two rooms are a world apart, one room is spacious and bright, and the evening room service and small gifts are available. The other room is extremely rudimentary and has no service. The most unbearable thing is that one of the rooms did not have a TV remote control. The reply I received after calling the front desk was that there was no way to solve it. A four-star hotel doesn't even have a spare TV remote control. Even if there is no spare remote control, the service staff can take one from the vacant room. The front desk staff was arrogant and lacking courtesy. I will never stay again next time.

Hotel with a very good price-quality. The family room is functional with a good spacious optimization. The litter is very comfortable as in all the hotels in the teaching. A small bemol for the comfort of the clockworkers that do not present the usual volume of the clockworks in the chain and the cleanness of the rooms (hair presence in one of the beds, shower and furniture poorly or not cleaned). But these details are compensated by the host's sympathy.

The location is quite good. In a calm area and just 20 minutes to the center by public transportation. There is Super U supermarket nearby so it’s very convenient. The room was clean. Staff was friendly. However they could improve by providing bottle of water in the room which is an usual practise in every hotel. There wasn’t fridge inside the room. The bed was comfortable but the pillow was quite hard and thick. I had pain in my neck the day after. Anyway was good overall

We recently stayed for 2 nights as a family of 4 with 2 young children (4 and 5). Booking was seamless and easy bar some confusion over whether breakfast was or wasn't included. The hotel is in a phenomenal location in Petite France, however bear in mind as it is on a pedestrianized street there is very limited parking at the property. This isn't an issue as there is a public garage close by and the hotel has a subsidized rate of €18.50/night. The building itself is beautiful and historic with plenty of period detail. The rooms are old but well equipped and clean and they have character(wooden floors/beams etc.) Ours was a family room so there was a set of bunks which the children really loved. The added benefit of a Nespresso machine also went down well with the caffeine addict parents. The bathroom was huge with a great shower. There were plenty of towels provided and the hotel toiletries were of decent quality. There were only small niggles within a great overall stay. Namely a lack of seating and supplies at breakfast on both mornings and also our room wasn't cleaned even though we had requested it and we had been out for 6 hours. Overall would recommend and stay again.

My sister and I had a wonderful time staying at this hotel. It is very clean, modern, and well located. It's close to the train station and Petite France. Our room was very quiet although it is facing the busy streets with restaurants and shops outside. The AC in the room and hot water in the shower work really well. A kettle with cups, tea bags, coffee packets, and creamer are provided in our room. This is great as we could enjoy a cup of hot tea in our room after a long day of sightseeing. The hotel staffs are professional and friendly.