Family-friendly Hotels in Syracuse

Visited the hotel for a trivia tournament on 7/27/22. Ordered a drink from the cash bar. It was a margarita in what was only slightly bigger than a shot glass. When I made it to the table with my other friends, who were white, they were crowing about how they were poured a double instead of a single. We paid the same price. The other POC at the table showed me her glass and it too was a single. Later, we sent a white guy to get our refills and he came back with large cups. Same price, same drink. It’s things like this that keep POC paranoid. Just sayin.

The hotel offers free parking and breakfast. It is within walking distance of the city centre and Syracuse University. On the day of check-in, we took a walking tour of Syracuse University and ate Chinese food there, which was generally satisfactory. We are working for the Syracuse Immigration Bureau. The hotel is only 5 minutes drive from the Immigration Department.

Near Syracuse University, walk for up to ten minutes, personally think that it is the most cost-effective hotel around Syracuse University, hotel facilities are general, but very clean, the hotel lobby is being repaired, the hotel has free drop-off service, not far from a small pizza shop Pizza is delicious, this hotel is recommended!

It is very convenient to see the school next to the school. The scenery of the school is very good. The staff are very kind and active. However, the hotel facilities are old and the sanitation is not very good, but the location is really good and can be ignored

August 2021 we stayed at Residence Inn Armory Sq. We were moving my last child into Syracuse. Needless to say I was a wreck. Leaving one day I happened to meet Mel. She saw my sadness empathized with me…about my baby and empty nest. I was crying she asked if she could give me a hug & I was so grateful for it. Then she said you need chocolate. She got me a Snickers bar for my ride home. She left me with parting words if I need anything to find her “Mel I’m always here” Fast forward Feb 2022 we returned for a visit. Ad soon as I saw Mel I approached her to thank her. To tell her home much her hug & kindness helped me at a hard time. She remembered giving me the Snickers bar I didn’t. She then said I’m going to give you another. A Snickers and a hug our tradition. We chatted for a while before I left . What a wonderful lady! Additional comment she graciously handled an extremely rude customer earlier in the day with grace & professionalism

Upon entering our room, we were hit with a strong, unmistakable odor of cigarette smoke. I appreciated that the hotel was dog friendly, however upon check in they informed me that all dog rooms were on the 2nd floor. The front desk clerk claimed this was to avoid potential anxiety in the elevators for dogs (probably the real reason was they didn't want dogs peeing in the elevator). The elevators were vert slow so I did appreciate being able to walk the one flight, although I did not appreciate the view from our second floor window which looked directly over the highway! Oddly, the blackout curtains did not close all the way, and the sheer panels let the light in. We were only there one night, so it wasn't a huge deal. The decor was pretty dark and dated. The one good thing was the bed was very comfortable and the pillows were great. We chose this hotel for its proximity to Syracuse University as the closer hotels were booked for move in weekend. I have it booked again for Family weekend but am having second thoughts given the very high nightly rate.

In May '22 we spent two nights at the Quality Inn and Suites in downtown Syracuse. Our experience there was mixed but it exceeded our expectations, which were fairly low, going in. We chose it because it was modestly priced and within walking distance of St. Joseph’s hospital and Armory Square (the city’s main restaurant district). We had read the negative reviews and we knew that area of the city was a kind of rough so we had no illusions that this was a five star hotel or that it would even be up to the standards of Quality Inns in the suburbs. This “inn” is a motel, not a hotel, and guests can get to their rooms from the parking lot or from the lobby, through partially enclosed and secured walkways along the exterior of the building. This was a plus for us as we were still COVID-careful and trying to minimize time spent in enclosed public spaces. It helped that we had mild spring weather during our stay. Getting to and from these rooms would probably feel very different in the cold of winter or during a summer heat wave. The three-story building is old and clunky with an exterior that is utterly devoid of charm but is being reasonably well maintained. Our room was clean, spacious and seemed as if it had been remodeled not too long ago. It had a microwave, a medium-sized refrigerator and a coffee-maker but, surprisingly for a so-called “suite”, no table on which to eat. It was darker than we would have liked, as the décor was heavy on deep blues and browns, but it wasn’t so dark as to feel uncomfortable. Our one window was on the back of the building and afforded an uninspiring view of the highway and an abandoned warehouse, but it did provide natural light and was partially screened and could have been opened, had we wanted to do so. Most of the other rooms have windows on the front, facing the walkways, and probably let in less light. The parking lot is unsecured but it is monitored by video cameras, which are watchable by the desk attendants. There was safe in our room that was big enough to store our laptops and other valuables. The area in which the motel is situated has seen better days and is a hodge-podge of industrial and commercial buildings, once-stately structures that have fallen into decay and a few small businesses, including a 7-11 and pizza shop. We felt totally comfortable walking around during daylight hours and the few other pedestrians we encountered were in no way threatening. The folk staffing the reception desk seemed to members of one family and could not have been nicer or more helpful. We would happily stay there again.

Very happy with our room and the cleanliness of everything. Staff was very nice and accommodating. The one glitch was driving past the entrance due to the sign location. Breakfast buffet was good. We really enjoyed our stay.

We had asked for a room not facing the highway and we ended up getting a room on the highway. Way too noisy and kept us up quite a bit, also woke up the kids. Pool area was quite dirty, same Band-Aid and tuff of hair in the same spot for two days. The pool itself also had quite a bit of hair. Bar hour was good, general cleanliness of the rest of the hotel was also good. We had issues with hot water, it seemed to run out then come back randomly. Passed on these same comments at checkout. If it wasn't for the proximity to the mall, I wouldn't recommend this place.

Breakfast is the same every day, and the location is next to Syracuse University. The decoration facilities of the hotel are relatively outdated and the bed is too soft. We booked it for 4 days. We couldn't stand it until the third day and we had to change the hotel. Ctrip’s policy on room reservations is not flexible enough. When encountering special circumstances, they need to communicate with the hotel. They will refuse directly. We negotiate with the hotel and the hotel basically agrees to refund one day’s room rate. As long as Ctrip communicates with them, it’s fine. Ctrip customers directly Tell us that because we ordered no refunds, we can't communicate and feel depressed.