Hotel Villa Fontaine Tokyo-Otemachi

Hotel Villa Fontaine Tokyo-Otemachi Reviews

Hotel Villa Fontaine Tokyo-Otemachi

1 Chome-8-8 Uchikanda, Tokyo, JapanView Hotel Details
Hotel Villa Fontaine Tokyo-Otemachi
Hotel Villa Fontaine Tokyo-OtemachiHotel Villa Fontaine Tokyo-OtemachiHotel Villa Fontaine Tokyo-Otemachi
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Hotel Villa Fontaine Tokyo-Otemachi Guest Reviews

4.3/5
Very Good
182 review
Verified reviews
Location4.3
Amenities4.1
Service4.4
Cleanliness4.4
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All Reviews(182)
Positive reviews(178)
Reviews with photos/video(40)
Clean and tidy(56)
Easy to get around(27)
Convenient for shopping(21)
Close to metro(12)
Many amenities(10)
Many dining options(10)
Average sound insulation(6)
(4)
Negative reviews(4)
Guest User
Standard Double New Renovated Non smoking
Stayed in May 2024
Couples
14 review
4.0/5
Very Good
Posted on May 7, 2024
Hotel is quite central but little bit walk to the next subway station. Nevertheless the rooms were ok, not to big like usual in Japan but comfortable. The stuff was extremely friendly. All in all a good stay for a short trip to Tokyo. Recommendation.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Tommy Taiping
Twin Room
Stayed in Apr 2024
Friends
3 review
3.7/5
Posted on Apr 18, 2024
Some of the rooms have been refurbished. 5-6 minutes from Kanda Stn. (JR & Subway), & 6 minutes from Otemachi Subway Stn. A5 Exit. Lots of restaurant in the Kanda stn. Area.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Standard Double New Renovated Non smoking
Stayed in Nov 2023
Solo travellers
11 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Check in was smooth, and once I accidentally locked myself outside the room, hotel management quickly helped to verify and passed another card key, quickly resolving the issue. Soap smells amazing and room was spacious enough for a solo traveller. Location is pretty convenient (with a good stretch nearby) and walkable from metro. Metro also had multiple lines allowing you to travel out with greater ease.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Twin Room
Stayed in Apr 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The location near to station and many restaurant and also shop. Clean room and compkete amenities. I recommend this hotel
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Mister Razzz
Standard Double New Renovated Non smoking
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Mar 10, 2024
Convenient location, and the floor is open-air which is good for fresh air ventilation.
Response from Property: Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to promote better service in the future. We sincerely look forward to your next visit.
Yik Hei Lam
Stayed in Dec 2023
Couples
12 review
3.5/5
Posted on Feb 10, 2024
The hotel was a bit far from the metro station. The room was clean, except for the bathtub. The walls in the bathroom were old and stained, and there were stains on the shower curtains as well.
Response from Property: Thank you very much for using Hotel Villa Fontaine Tokyo Otemachi. We would also like to thank you again for your feedback on your stay during your busy schedule. In the future, we will take the opinions of our customers seriously and strive to improve the hotel so that you can spend your time comfortably with peace of mind, so we would like to ask for the opportunity to stay there once again. We sincerely look forward to seeing you again. Villa Fontaine Tokyo Otemachi Manager
Guest User
Standard Double New Renovated Non smoking
Stayed in Mar 2024
Couples
5 review
3.0/5
Posted on Apr 6, 2024
The room is not clean but they agreed to change the room for us.
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Twin Room
Stayed in Feb 2024
Solo travellers
3 review
4.0/5
Very Good
Posted on Mar 13, 2024
Good experience and good location. Room size is good enough
LiLeon
Twin Room
Stayed in Aug 2023
Family
2 review
3.7/5
Posted on Sep 14, 2023
Lack of essential hotel’s facilities, such as gym and swimming pool, but with this price, it already served most of my needs and I did enjoy a very wonderful visit and accommodation during my stays in Tokyo. Staff are nice and willing to offering help, although the room is very small, the hotel still offered a good staying experience as it is locating in a very convenient spot with lots of convenient stores and supermarket downstairs, and very close to Metro station with many restaurants which operated over 23:00.
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to provide us with feedback about your stay. We are very pleased to hear your kind words about the hospitality of our staff. We are not satisfied with your kind words this time, and we will continue to make every effort to satisfy as many guests as possible. We sincerely look forward to serving you again. Villa Fontaine Tokyo Otemachi Manager
Carmen K
Standard Double New Renovated Non smoking
Stayed in Sep 2023
Business travellers
8 review
5.0/5
Outstanding
Posted on Sep 27, 2023
Very nice and beautiful hotel Good service and good location
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. All of us at Hotel Villafontaine Tokyo Otemachi will continue to strive to provide the highest level of service and satisfaction to all of our guests. We look forward to serving you again.
Guest User
Standard Double New Renovated Non smoking
Stayed in Apr 2023
Family
5 review
2.7/5
Posted on Jun 25, 2023
Location is convenient which is straight from train station but not enough restaurant choices near hotel.
Response from Property: Thank you very much for using Villa Fontaine Tokyo Otemachi.We would also like to thank you again for your valuable opinions during your busy schedule. All the staff will continue to strive to improve so that customers can spend their time comfortably.We look forward to seeing you again.Villa Fontaine Tokyo Otemachi Manager
Rok Andrejc
Standard Double New Renovated Non smoking
Stayed in Dec 2023
Couples
15 review
4.7/5
Amazing
Posted on Jan 4, 2024
Good location and nice hotel
Response from Property: Thank you very much for staying at Hotel Villa Fontaine Tokyo Otemachi. We would also like to thank you again for taking the time out of your busy schedule to share your thoughts on your stay. All of our staff will continue to devote themselves to making you satisfied. Thank you very much for taking time out of your busy schedule to give us your valuable feedback. We look forward to seeing you again. Villa Fontaine Tokyo Otemachi manager
Orangemak
Standard Double New Renovated Non smoking
Stayed in Mar 2024
Couples
12 review
5.0/5
Outstanding
Posted on Apr 1, 2024
The location of the hotel is very convenient. It takes about 10 minutes to walk to Nitta or Otemachi Station. There is a 7-11 opposite, and it is only one stop away from Tokyo Station. Even taking a taxi is not expensive and can be reached in 5 minutes. The room has no smell and is very clean General toiletries and pajamas are provided in the lobby and you can take them by yourself. The cleaning staff was also very attentive and helped us get new pajamas to change into when cleaning. The room is not big and is about the same size as an average cheap hotel in Japan, but the place is very practical. There is only a small bar, and two large 28-inch suitcases can be opened at the same time. Overall, the price is very good
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Hotel Villa Fontaine Tokyo Otemachi. Thank you again for taking the time out of your busy schedule to provide us with your feedback about your stay. The advantage of this hotel is that it is easily accessible to sightseeing spots in Tokyo. The hotel is just steps away from Tokyo Station, allowing guests to comfortably travel to sightseeing spots outside Tokyo. (As you said, the advantage of this hotel is that it's close to JR and the subway, and has good access to Tokyo's sightseeing spots. Hotel Villafontein Tokyo Otemachi will continue to provide the highest level of service and satisfaction to all guests. We look forward to serving you again. Have a good day. Villa Fontaine Tokyo Otemachi Hotel Manager
Guest User
Superior Twin Room New Renovated
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The most satisfying hotel I have stayed in. The room is clean and the bedding is comfortable. There are 711 Lawson and FamilyMart nearby. It is not far from JR Kanda Station and Otemachi Station on the Subway Marunouchi Line. Because it is in an office area, there are not many people around and it is relatively quiet. . The front desk is very polite, but the cleaning staff does not do a good job. They should change towels and recycle garbage every day, but they only bring new towels. Every time we have to tell the front desk or take the initiative to find their staff before they come to recycle the old ones. Towels and garbage collection, hope this can be improved in the future. I will stay here again next time I come to Tokyo
Original TextTranslated by Google
Response from Property: This time, thank you for your contribution to the review and thank you for your high rating. thank you very much. We appreciate your satisfaction and I am very pleased. I appreciate your appreciation for our employees. Our goal is to further improve the service. We will continue to promote better services in the future. We sincerely look forward to your next visit.
Michelle z.Z.
Run Of House
Stayed in Jan 2024
Solo travellers
10 review
4.2/5
Very Good
Posted on Jan 30, 2024
The location of the hotel is quite convenient. It is a 10-minute walk from the subway station. There are many restaurants on the road, but it is very quiet near the hotel. The room is clean and tidy. Overall it is good and the price-performance ratio is very high.
Original TextTranslated by Google
Response from Property: Michelle z.Z.様 Thank you very much for staying at our hotel. Our goal is to further improve the service. We will continue to promote better services in the future. We sincerely look forward to your next visit.

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