Top Hotels in Tokyo with Spas

A very nice hotel, the room view was amazing, with direct access to the monorail station, and connected with a small mall where you can find a Convenience store & other shops

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

Great location right next to the station and nice see view even though on lower floor. Big room size but no espresso coffee machine unlike Nikko hotel next door. Breakfast varieties okay and free welcome drink station for hotel guests.

The hotel is very cosmopolitan the clienteles are mostly international. The service is excellent and the view is fantastic on a clear Day you can see Mount Fuji. The breakfast buffet is good but he’s too busy for my liking.

Absolutely top-notch service although the hotel is a bit old but they maintain the whole environment as if you were arriving at a brand new opening hotel in 70s. Almost as if you were walking through the history of time where the service is still at its excellency. It’s amazing! Those elderly women who work as janitor is also super professional. It seems like they work there since the hotel opening. Super nice Buffett and a great ambience of miniature garden in the center of hotel hallway. It’s merely a great experience staying here!

I have to say I was excited and looked forward to my stay. At the end. I don’t think it was worth it. And it was because of what Hoshinoya Tokyo is, it is a ryokan, not a hotel, and it is a Japanese chain. It was not imbued with the spirit of providing utmost comfort and pampering to its guest. It is more focused on the onsen, the Japanese culture, and the provision of daily meals. 

It is not where you should stay to hear a lot of Yes. No concierge service, so they won’t help you get a reservation because they provide meals in the ryokan (which hotel doesn’t?). No early check in or courtesy late check out. If you want to check out late, it’s 9,000 JPY per hour - even when it doesn’t cost the hotel anything. No currency exchange service. If you want to order meals, you have to place the order the day before. No bathrobe provided, and when asked, first they said they didn’t have them, then they provided but warned me I should only wear them inside the room (I don’t remember a time in my life when I wore bathrobe walking around any hotel), and that since the quantity was limited, they would not change the bathrobe during my stay - it all sounded like a conversation I would have with my school principal, one that was not so friendly.

The fancy picture of the centerpiece which flooded Instagram was one place on the hallway, first floor, where we took off our shoes before entering the hotel. Reception is on the second floor, and the interior was a mixed in style, I don’t know how to call it. It was dated and furnished with uncomfortable sofas and chairs. We and other guests were not allowed to checked in until 3 pm (regardless whether a room was available) so we could see several parties, some with small children hanging out on those sofas like at a train station. Not all of us can time our flight to arrive at the hotel at exactly 3 pm, so it was a tiresome wait during which we were provided with one cup of tea per person the whole time. After that long wait, the welcome ritual with snacks at the lounge on our floor became quite pointless. We already did not feel welcomed. Service at Hoshinoya Tokyo was also not great and definitely not 5 star. As a guest pointed out, it’s difficult to get to the entrance via taxi. The basement entrance was dark. Room cleaning was not reliable - we left the room for 3 hours in the morning, came back at 1 pm and the room was not cleaned. But if you stayed in (which well, what you are supposed to do at a ryokan), they wouldn’t go in to clean or even asked if you wanted the room to be cleaned. On such a day, I asked if I could get new towels when we left for dinner, the staff said yes, but nothing happened when we came back and no follow up call to let us know why. There’s no view from our room (executive room at the corner). The hotel is surrounded by other taller buildings. When we opened the window screen, we could see people from the other building office and they could see us. It’s all grayish. 

 Staying at a ry

Had a very satisfying 7 nights stay. Location is very convenient beside a monorail station and near two huge malls. Theres a convenience store right below which is very helpful. Room and toilet quite clean. Only complaint is the soundproof of the hotel, as they had an event at the open space near the hotel but it can still be heard even from a high level.. but thankfully it wasnt too noisy. Recommended to chill at the viewing lounge as the view is amazing.

It takes about 7 mins to travel between the hotel and Tamachi JR Station which is in a good location. On the other hand, the hotel located a bit out of the busy areas and the visitors can enjoy a nice and peaceful moment there. There is a restaurant street closed to Tamachi Station and one can easily find many typical local restaurants. If you go to another side of the Tamachi Station, there is a shopping area where more restaurants and shops can be found. The hotel has a floor allowing guests getting free drinks, snacks, smokes and relaxation. I’d say it’s a kind of complimentary areas for guests for business. The room size is acceptable for a single guest or couples. Very clean and the air conditioner is adjustable (I really mean that as some hotels have such controls but are not workable) which made me feel a comfort stay there.

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.

It's a nice cosy hotel, about 5 mins walk from the nearest metro station which is Higashi-Ginza station. Quiet surroundings which provides good rest. Walking distance to the 12 storey Uniqlo, Tsukiji Market etc. A few cafes around the area for breakfast if you did not purchase the breakfast with hotel. The only gripe I have is the front desk service by the male staff - rather curt and unhelpful. Perhaps it's language barrier but the few times I approached them on various issues like booking train tickets to Mt Fuji, luggage forwarding service, they were always ”sorry we can't help you”. Isn't the front desk/concierge supposed to be the best persons to assist guests on travel questions? The female staff on the other hand, have been extremely helpful, polite and friendly.