Hotels near Pilot Travel Center in Toledo

Nice clean hotel staff friendly close to restaurants and other businesses

There was pubic hair in the sheets of my bed and on my bathroom towels. I had a reservation made several weeks earlier and was entitled to come at around 10 pm when I arrived. I didn't need to get a harassing call to see if I was still coming so they could give my ”last room” to someone else. The microwave and the refrigerator did not work. The refrigerator had one setting- freezing. My sodas were frozen solid in the morning. The microwave would not work at all. I couldn't cook the food I had saved for breakfast. The front desk had no idea of how to get the microwave to work and refused to do anything about it. I wrote a nasty review on their survey. I got an obviously prefabbed response from Red Roof Inn Corporate and from the Front Desk. They promised to ”make some changes”. Yeah- right- all you care about is that you got my money. That's the last money you will get from me. Do not even think of staying in this filthy, disgusting place. If I could give this place a zero on this site, I would. I gave them a zero on the Red Roof Inn Questionnaire. There are plenty of other, more reputable hotels in this area. If my travels for business take me there again, I will stay at one of them - not Red Roof Inn. I hope that my review prevents someone else from having the nasty experience that I had. Also - it was nonsmoking in theory- but people could smoke like fiends outside of the rooms. You may as well have been in a smoking room as the smoke easily permeated the doors and walls of the room.

I stayed here for four nights recently, and it was a terrific surprise! Firstly, I was upgraded given my gold status, and was offered bottled water on check in. The room was clean and had a great view of the river. Service was terrific throughout. I was also given access to the executive lounge which was a great oasis to get some work done. The staff was completely and totally terrific; they were always happy to help and went above and beyond! The valet was quick. The restaurant was surprisingly full, had a great vibe and great drinks. The room was well appointed, was cleaned daily, and had terrific toiletries. I was surprised to even find a very comfortable robe. Shower had good water pressure as well. I was given late checkout which was super helpful as well. All in all, I will definitely go back if I am in the area again!

We had a great experience but a few details were lacking. Service at the front desk and breakfast was awesome. Nice property and love that we can bring our dog with us. However a few things did not meet the mark. The dishwasher was full of dirty dishes (apparently all the dishes and silverware were loaded, there were no extra in the cabinets and drawers). The dishwasher was beeping when we entered the room because a wash setting was selected but it was not locked and started. There was no conditioner in the shower and inside of the toilet seat cover near the hinges could have been cleaned better. These were things we cold live with and we did. Our one bedroom was spacious. The bedroom and living room were great. Loved that there were two thermostats and two televisions, one for each room. The bed was so comfortable! Nice big windows throughout. Free parking is right outside with bright lights. And there are ton of eateries, grocery stores and shopping nearby.

Holiday Inn chain is always good regardless of the area I will stay at this hotel in this area when I go on business trip in the future. :)

Management and staff are certainly on their ”A” game at this hotel trying to ensure the health and safety of customers and employees during COVID. I was very impressed with the overall cleanliness. You could tell that they are working very hard and putting a lot of time and effort into keeping their property in tip top shape during this pandemic. This is hotel and their staff should be a model of how all hotels should operate. Breakfast was good considering what you would expect during COVID. You can only do so much during this time to keep customers and employees happy and most of all healthy! Great job! BTW besides being extremely clean it appears to be a newly renovated hotel as everything looks great!

Beware of added charges. We made the reservation from the road over the phone and told them we have a dog, ”no problem”. We confirmed at the front desk about the dog and no mention of a surcharge. I just got the bill and there is a large dog fee. Neither of the clerks mentioned an added fee. This is an pricier hotel for the area and we would not have stayed if we knew about the fee. I called the corporate phone and the guy said the fee is listed on the web site and he would not take it off. He sent me to the ”managers office” and that went to VM. We would not have stayed here if we knew. The room was reasonable, the breakfast buffet is very average for road hotels, eggs are sliced from a loaf. Wife was going to make tea in the room and the cups were moldy. Will not stay again.

I've stayed in several Super 8's, so I don't expect much, but THIS one was the best! (and never thought I'd give a Super 8 a 5 star, but here we are) I was pleasantly shocked to find such a nice property, friendly staff and nice location. I stayed here with my friend and two dogs for 2 nights — we booked a two bed room and asked for bottom floor. Check in was super fast, smooth and the Staff was great. They appeared to take pride in their hotel and were very helpful. The property overall is in a decent location close to a few restaurants and if you drive a little, close to everything. The grounds were very clean, well kept and had a HUGE clean field behind the hotel to walk the dogs. The room was very clean and felt modern with all furniture in decent condition. It was very well lit and airy feeling. The room was big enough for the 2 adults and 2 dogs and all our stuff. The beds were comfortable enough, maybe just a little firm with a few layers of linens. Everything was in great working order including the AC and Wifi worked pretty well with our devices. The bathroom was also just as clean with plenty of towels and the basic toiletries. There wasn't a lot of counter space in the bathroom but we made do. The breakfast area was clean and well stocked with a variety of items, not just breads and muffins. Everytime we saw the Staff they were always friendly and helpful. At times, we forgot we were at a Super 8 as it felt more like a nice Holiday Inn. Best of all, it was very quiet and we both felt quite safe at this hotel. Next time I'm in the Toledo area for a few nights, I'm coming here and have already recommended it to my friends!

My family stayed at this hotel last year as well. However this year the customer service was really bad. Upon checkin I was greeted at 1:30 pm you know checkin isn’t until 3pm, I acknowledged the statement and said as I flight just arrived if there was a room available we would appreciate it. I was asked if I had 2 reservations I said not 2 for tonight but one for 11/20 and 11/21, she said that’s what I said. I said thank you and I felt she was becoming confrontational. She asked if I wanted the platinum food credit or points I took points my total came to $12 so I owed $2 with the$10 f&b credit, I asked if she could just charge to room since she just checked me in she said no a told me I had to pay no, I reached again for my credit card, she then went to process and said owe it let me charge the room, again I said thank you but never having the politeness returned. Day 2 we had to call and request the 2nd reservation be combined with the 1st, I guess at check in this wasn’t done. No biggie just meant had to get new keys. 2nd night asked for late check out of 3pm from make agent, it was granted, as working remotely and spouse visiting family in the area. It’s 12:15 pm, maid tries to enter room I tell her we have a late checkout, then hotel phone rings, it’s the front desk agent I encountered at checkin, she asked if I could leave the hotel, I repeated, you are asking me to leave the hotel, she said yes. She then stated the maids were done cleaning and only my room was left and they’d just have to sit around until I left. I told her I didn’t have a car as my husband had the car and reminded I was platinum member and that late checkout was a benefit, she restated if you could leave early I know they told you 3pm, I restated I have no transportation I can’t leave now, she said call me back and let me know one way or another if you’re leaving early . My husband returned at 2pm, we left at 2:15 returning the key I said non thing to the agent, and she of course said no thank you for staying. The room was acceptable no housekeeping during stay. Called once front desk as stain on sheet. Also tv had to be reset as it started turning itself off.

Great location in the middle of the city. Rooms are large and up-to-date. OUTSTANDING!!