Xiaohuotingkaopu
February 29, 2024
I was in such a hurry this time that I forgot to take photos. I have the following problems: 1. The hotel access card swiped in the elevator didn't work. This was the same problem last time I stayed. It's been two or three months and it still hasn't been solved. I need to find a security guard to swipe the card. Then I simply demolished it; 2. It has been almost half a year since the hotel opened, and the room decoration smells so bad that it gives me a headache the next day; 3. The hotel will make multiple follow-up calls in the next two days. There is no use in making suggestions without changing them. Instead, it disturbs customers and increases their disgust. . 4. The hotel's hygiene is clean and tidy at first glance, but it's all dirty when you look at the details. There are no water stains on the bathroom glass. The closer it is to the ground, the dirtier it becomes. The gold and jade are stained on the outside. 5. The front desk training is not in place, and the processing procedures are extremely slow. There are two or three people at the front desk, and one person is working and chatting. The overall feeling is that self-built houses are better than hotels.
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