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"The staff was extremely friendly. It was a raining day. In case to get wet, he told me to park at their hall way and take the luggage in. I can either leave the car key to the front desk or park the car in the parking lot. It's so sweet of the staff. I do love their service so far. Later on, when I got into the room, I found out that I booked a smoking room, the wrong room type of what I needed. I am allergic to the smoking room. I asked the staff to help out. He went to the manager and my room was swapped to ”301”. So Awesome!! I was upgraded to a huge family room with 2 big beds and a big long sofa. I believe that was their last non-smoking room since that was a Saturday night. Thank you so so much. I do appreciate that. The hotel is across from the JP station. It is so convenient to get almost everything. What a wonderful experience to stay at Uwajima Terminal Hotel!! Thanks a million!!"

"A good business hotel, typical for Japan, in a perfect location near the train station. Good Japanese breakfast. I like staying in the hotels of the JR Clement chain"

"Food was delicious and the hotel was a kilometer away from JR station. Walkable."

"1 The staff was very kind and helpful, always smiled with you 2 There is free bath room on the 7th floor and you could enjoy watching the night view though the windows while you were bathing 3 No restaurant nearby but the ground floor of the hotel is FamilyMart"

"I used it on a business trip. There was a parking lot, so I was relieved and the breakfast lunch was delicious. It was also attractive to drink orange juice and coffee freely. The room was clean. You can go to bars and restaurants in about 15 minutes on foot. I would like to use it again."

"The customer service is very polite and comfortable, and although it is small, it conveys the hard work to satisfy the customer. I would like to use it again if I have the opportunity."

"If you are a pilgrim doing Ohenromichi Aruki, the location is really good. Free washing and drying is also provided using osset ties. However, it's a small and somewhat old hotel, so it's just okay."

"We thought there was a toilet when we booked the room, but it seems that the “smart toilet” written in the description of amenities actually meant portable toilet. Eventually, we ended up using the common toilet, which is actually very clean. The room we had is a spacious tatami room. Nothing to complain for the price we paid."