My room was very beautiful and comfy. There was a problem with Aircondition, when it was turned on , it made a terrible sound in the bathroom. I had to turn it off, even some times the room was very warm. Otherwise staf was very friendly and helpful. My mobile was stolen the day before my departure and the receptionist (the guy with gray hair) helped me to call mobile provider and block my SIM card, as I do not speak Spanish. The young girl working there even she did not speak English , but she was very nice and friendly. I would say I had a good time there and thanks to the staff.