Outstanding from start to finish. I was contacted prior to the booking to sort out some anomalies in the booking, by telephone. Subsequent communications about our potential late arrival and the availability of parking was all dealt with very promptly and efficiently. The welcome was fabulous and the lady on reception could not have been more welcoming or helpful. Our room on the top floor was absolutely brilliant and had everything one could need even for an extended stay. The one and only drawback would be it is of course on the third floor and there is no lift so if stairs are a challlenge it could be an issue for some, in that specific room (gallerie des places). There are ground floor options and so I would suggest that is asked for if stairs are an issue. The parking one can book is a very short (30 seconds?) drive away and accessed off a narrow street and has a tricky entrance. Once inside all is easy but I can imagine some drivers with larger cars would struggle a little more than we did. Great location for exploring the nearby Palace of Versailles and a terric place to stay. It is self catrering and the presence of a small "city" Carrefour directly across the road open to 9pm is really handy too. A big thank you to all the staff for making our stay perfect.