Ibis Marseille Provence Aéroport

Ibis Marseille Provence Aéroport Reviews

Ibis Marseille Provence Aéroport

Cs 40016 13729, Vitrolles, 13729, FranceView Hotel Details
Ibis Marseille Provence Aéroport
Ibis Marseille Provence AéroportIbis Marseille Provence AéroportIbis Marseille Provence Aéroport
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Guest Reviews of Ibis Marseille Provence Aéroport

7.7/10
Good
125 review
Verified reviews
Location8.1
Amenities7.5
Service7.8
Cleanliness7.6
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All reviews(125)
Positive reviews(22)
Reviews with photos/video(6)
Close to airport(10)
Easy to get around(9)
Convenient location(9)
Room was average(5)
Great service(5)
Negative reviews(3)
Jeremy K Barbosa
Premium Room With Double Bed
Stayed in May 2025
Couple
18 review
10/10
Outstanding
Posted on Jun 24, 2025
A hotel with close proximity to the airport, the breakfast served was exceptionally presentable!
Response from Property: Dear Guest,Thank you so much for your exceptional rating and kind words following your stay at our hotel !We're thrilled to know you appreciated our convenient location near the airport and that the breakfast presentation stood out during your stay. Your satisfaction is the best reward for our team’s efforts.We hope to have the pleasure of welcoming you back soon!Warm regards,Bakaleel SILVAResponsable CommunicationHôtel Ibis Marseille Aéroport ProvenceDiscover our seminar room for your professional events!
Guest User
Standard Room with Double Bed
Stayed in Mar 2025
Solo traveller
8 review
10/10
Outstanding
Posted on May 3, 2025
good experience :) service room is good also but no food serice :(
PureWood
Premium Room With Double Bed
Stayed in May 2023
Family
15 review
8.5/10
Very Good
Posted on Jun 23, 2023
It was convenient for arriving late to the hotel. It seemed a little pricey considering the quality but that's probably due to the location.
Steflcoo
Standard Room with Double Bed
Stayed in Aug 2025
Solo traveller
2 review
6.0/10
Posted on Sep 10, 2025
I've lived in Marseille for over 10 years. This 3-day round-trip was to take my dog ​​to Hong Kong for work. The hotel is very close to the airport, a bit pricey, but understandable, and the shuttle service is a plus. However, for a 3-star hotel, the cleanliness leaves something to be desired. The rooms are small and old, and there are dead insects on the walls. Plus, it's a real mosquito hotspot. Although France encourages eco-responsibility, I understand that they don't provide disposable toiletries. But emergency slippers would still be necessary, at least to avoid walking barefoot on a not-so-clean floor. We're not going to be walking around in our outdoor shoes, are we? The hotel's leisure facilities are also pretty average, but the pet-friendliness and customer service are still a plus.
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6/7
Response from Property: Hello, Thank you for taking the time to share your experience following your recent stay with us. We are happy to know that you appreciated the proximity to the airport, our shuttle service, as well as our pet-friendly policy. The comfort of our guests – humans and animals – is a priority. We sincerely regret that the cleanliness of the room did not meet your expectations. Your remark regarding the insects and the general condition of the room has been forwarded to our housekeeping team, so that an immediate follow-up can be carried out. Regarding the slippers, we understand your remark: although we are committed to an eco-responsible approach, we are currently studying solutions to guarantee greater comfort, particularly during short stays or in transit. Your feedback is very valuable in allowing us to continually improve the quality of our services. We hope to have the opportunity to welcome you again in better conditions. Kind regards, Bakaleel SILVARecommunications managerIbis Marseille Aéroport Provence HotelAlso discover our seminar room for your professional events!
Guest User
Standard Room With 2 Single Beds
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 19, 2025
Marseille Airport Hotel, there is a button on the pillar opposite the No. 5 bus stop to call the hotel car to pick you up. The room is relatively small, the toilet is unexpectedly large, and there is free drinking water on the first floor. The hotel shuttle bus runs until 12 o'clock at night.
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320363****
Standard Room With 2 Single Beds
Stayed in Mar 2025
Business traveller
56 review
8.0/10
Very Good
Posted on Apr 10, 2025
The room is average in size. It is convenient to be near the airport. There is a lake nearby with nice scenery. The only drawback is that the breakfast is a little simple. Overall it is good.
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Bulaimierzhurong
Premium Room With Double Bed
Stayed in Oct 2024
Business traveller
76 review
8.0/10
Very Good
Posted on Dec 15, 2024
Every time I come to the headquarters, I choose to stay in a hotel near the airport. I can walk to the airport or take the free airport shuttle bus. The hotel restaurant has a rich variety of meals, which can basically meet all my needs.
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Guest User
Standard Room With 2 Single Beds
Stayed in Mar 2025
Family
1 review
7.0/10
Posted on Apr 26, 2025
The hotel is well located next to the airport, and the outdoor pool/terrace is very nice. However, the hotel remains in its original, dated state; it's almost refreshing to have stayed on a budget. The breakfast was good, true to ibis standards. However, when we arrived at reception, they asked us to top up the price of the night! I had to show them my Trip booking, with the additional €4.90. It's true that I got a very good rate with Trip, fortunately given the mixed experience.
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Guest User
Standard Room with Double Bed
Stayed in Oct 2024
Couple
13 review
8.0/10
Very Good
Posted on Dec 1, 2024
It will do for its purposes. The room is tired, for one night it is ok. The airport is 10 minutes walk away, that is the main thing!
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Allan Gaogaowenyan
Standard Room with Double Bed
Stayed in Aug 2024
Business traveller
8 review
10/10
Outstanding
Posted on Dec 7, 2024
Although the room is relatively small, it is very clean, the hotel staff has a good service attitude, and the restaurant's dishes are also good; but the swimming pool is a bit small.
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M264524****
Standard Room With 2 Single Beds
Stayed in Apr 2025
Business traveller
5 review
9.7/10
Amazing
Posted on May 24, 2025
It's OK, but it's far from the airport
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Longjiarenjia
Standard Room with Double Bed
Stayed in Jun 2024
Solo traveller
20 review
7.0/10
Posted on Jul 20, 2024
The room was small, the internal layout was poor, and there was no basic water supply. It can only be used if you have a flight to catch or don’t want to go too far from the airport. But the attitude of the service staff is very good, which is worthy of praise! The hardware is too low.
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E3310****
Standard Room with Double Bed
Stayed in May 2024
Business traveller
6 review
10/10
Outstanding
Posted on Jul 13, 2024
The hotel is located right next to the airport and within walking distance. The room facilities are good and the overall service is satisfactory
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zzy1986420
Standard Room with Double Bed
Stayed in Feb 2025
Business traveller
23 review
8.2/10
Very Good
Posted on Apr 22, 2025
Basically satisfied
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mll
Standard Room with Double Bed
Stayed in Nov 2024
Family
8 review
5.0/10
Posted on Jan 5, 2025
Very ordinary shop
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