"Tell the truth
1. The hotel's hardware facilities are very good, not inferior to those of similar hotels in Huazhu Four Seasons (but some hardware functions are damaged and repairs are not timely).
2. The service quality of some night shift receptionists who wear glasses is extremely poor. The guests do not owe her money. I come to stay in the hotel, not to judge her by her mood.
3. Breakfast situation: I stayed for 3 days and the boiled eggs had a strange smell on 2 days (I suspect they were rotten). Since its opening, the quantity and quality of breakfast offerings have been changing.
4. Some rooms were not cleaned thoroughly, and the quilts still retained the smell of cigarette oil. It is estimated that the quilt covers were not changed frequently.
5. For rooms booked online, the front desk will directly arrange you in the easternmost or westernmost room on each floor, and will arrange the room at the edge. (The hotel was not full at all, there were a lot of empty rooms, and there were hardly any people living on one floor)
The above summary: the software facilities are not worthy of the hardware facilities, and the hardware facilities are wasted. The price of 228 for such services in this place is not cost-effective. Every time I stay here, I have an unpleasant experience!"
"I feel very comfortable and happy when I travel. When I can finally lie down after a tiring day, my fatigue suddenly disappears.
Hygiene: Very clean. Their hotel has the kind of clean smell that I like. It helps you sleep well and makes you feel happy.
Service: The service is really good and very efficient.
Facilities: The decorations are very nice
Really recommended! ! ! !"
"A very pleasant experience right from the start, the ease through check in, comfortably maintained room temperature and clean environment, the property is extremely scenic, kudos 👍🏼👍🏼👍🏼 to the chefs at the restaurants for personalising Muslim meals for me, the service staff is very warm and friendly extending a rich hospitality experience, I will definitely like to come again with my family to experience this Grand Porperty Hotel.
Keep it up ⭐️⭐️⭐️⭐️⭐️"
Very Good
386 reviews
9.3/10
1 night
From £46
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"I stayed at the Wen'an Luneng Hilton Hotel during May Day. The climate in the park is very comfortable this season. There are still many play projects in the park. It is very suitable for children to play. I took children to play electric cruises, go-karts, and bonfire parties at night. It is very atmospheric! Manager Yuan also helped us prepare a lake view room, facing the lake, the scenery is super good! Due to the large number of guests during May 1st, the room attendant was also very hard and very helpful to help us clean the room quickly, so that we can move in quickly, and thank you very much for the room sister Lu Ailing and Liu Jingjing, and give you a thumbs up! The room was cleaned very clean! When the room was waiting, Manager Yuan took us to Linxuan to rest. Linxuan's little brother Zhang Kaixuan and Ma Xuan helped us make American coffee. The service was very polite and the service was very good! Overall, the hotel is very angry, the environment is very good, it is worth checking in again!"
"Rarely evaluated. All five stars. The service is great. The front desk lady opened the door to check in and check out the robot and other facilities are very detailed. Mainly, no matter the decoration or the facilities are full of details. The first time I found that the stone of the terrazzo was very beautiful, which also gave me a lot of decoration inspiration. Clean and chic. It is very convenient to eat, drink and shop downstairs, and there is a 24-hour convenience store. I have lived in many international five-stars and can sigh that these details are very amazing at this price. It is a place to find casually after getting off the highway, but I didn't expect it to be a surprise. great"
"The room was clean and tidy, the front desk lady was very polite, thank you very much for your efforts and time for my things. Your professional and efficient help made me recover the lost items very grateful."
"Very satisfied, this is the cleanest hotel I have ever stayed in!
Hygiene: full marks
Environment: full marks
Service: Full marks
If there is still a chance to come here, this hotel is my must-choice place! Hope the hotel continues to keep it going"
"The newly opened hotel, the best thing is clean, the room is spacious and bright, the whole house is intelligently controlled, including curtains, air conditioning, TV... oh yes, there is a smart toilet. More than 100 prices, the front desk brother gave breakfast for two, superb stay experience"
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
10.0/10
Perfect
AAluoxinxinRarely evaluated. All five stars. The service is great. The front desk lady opened the door to check in and check out the robot and other facilities are very detailed. Mainly, no matter the decoration or the facilities are full of details. The first time I found that the stone of the terrazzo was very beautiful, which also gave me a lot of decoration inspiration. Clean and chic. It is very convenient to eat, drink and shop downstairs, and there is a 24-hour convenience store. I have lived in many international five-stars and can sigh that these details are very amazing at this price. It is a place to find casually after getting off the highway, but I didn't expect it to be a surprise. great
XXinzhengwenchenggongzhuThe newly opened hotel, the best thing is clean, the room is spacious and bright, the whole house is intelligently controlled, including curtains, air conditioning, TV... oh yes, there is a smart toilet. More than 100 prices, the front desk brother gave breakfast for two, superb stay experience
GGuest UserThe room was clean and tidy, the front desk lady was very polite, thank you very much for your efforts and time for my things. Your professional and efficient help made me recover the lost items very grateful.
GGuest UserVery satisfied, this is the cleanest hotel I have ever stayed in!
Hygiene: full marks
Environment: full marks
Service: Full marks
If there is still a chance to come here, this hotel is my must-choice place! Hope the hotel continues to keep it going
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How much does a hotel cost in Wen'an?
Average hotel prices in Wen'an based on Trip.com: £22 on weekdays and £22 on weekends (Friday–Saturday).