Pet-friendly Hotels in Winston Salem

I booked this hotel because I'm a sucker for older buildings with Art Deco architecture. When I walked into the lobby, i was pleased...it appeared to have delivered in that department. The gold elevators, the floors, the fixtures were all exactly what I was looking for. Sadly, once we got up to our room, the charm of the hotel ended with a thud. The room was dark. We fumbled for the light switch, and a single low-watt lightbulb flickered on by the bed. The rest of the stay, I tried to get some kind of illumination (other than the flashlight on my phone) but was thwarted at every attempt. The floor lamp's bulb was burnt out. Other switches did nothing. The curtains were impossible to budge or even reach. It felt like we were in a cave...a cave with dated carpeting and beat up furniture. It's sad, because this building could be such an amazing hotel if they put a little love and design into the rooms. We ate at the restaurant downstairs for dinner and it was pretty good. Over all, however, I say thumbs down. Kimpton, I thought you guys would do better than this!

I needed a place close to the hospital and my daughters college for her surgery. Hawthorne was the closest to both, almost within walking distance to both. I reserved our room for our stay in advance, in which I received an early bird discount. We also received another discount since we were there for the main purpose of the hospital. Due to other circumstances, the day before we were to check in, I needed to check in a day early. They were very understanding and accommodating and still gave me the same rate. The day of her surgery, we realized that our room was not going to be as accessible as we thought, so we needed to change rooms. Again, Hawthorne was very understanding and accommodating and moved us into a more comfortable room for her with no questions asked. On day of check out, we needed a late check out due to having to wait on our transportation, and again, very understanding and accommodating, no questions asked. The entire staff from Check In all the way to Maintenance were AMAZING! They went above and beyond to meet our needs, help us with my daughter and her wheelchair, and made us feel so welcome. The room was spacious, extremely clean (the entire facility was immaculate), and the beds were very comfortable. The pool area was beautiful, although closed for the season. Due to Covid, they did not have the Continental Breakfast as listed on their website, but did have a ”Grab and Go” bag with coffee and afternoon tea in the lobby area.

This hotel has seen better days-such as back in 1995 perhaps. I've actually stayed here multiple times the last few months because of the location, but this last trip made me decide it's time to move on. I travel every week for work, and some things I look for are: cleanliness of course, soft pillows, decent towels, air conditioning that works, friendly people, walls that aren't paper thin, and rooms that aren't a hot mess. Pros: location, breakfast (though I've never had it), water pressure. Cons: Ever heard of the expression, ”lipstick on a pig?” This describes this hotel perfectly. You enter the lobby and it's beautiful-really is. Apparently they did a remodel. That's where the remodel ends. From the lobby, you enter the 3 elevators. All are nasty. They appear to be more like freight elevators, than elevators that are off a big beautiful lobby. They kind of smell, walls/floor are gross, and you get out of them and generally feel dirty. The rooms are circa 1995. Nothing is updated. Again, I have stayed here probably 5-6 times, so I have seen multiple rooms. The carpets are foul and fraying. The walls are stained up. The bathroom has super old faucets and sprayers, dirt in the corners, and the shower curtain/liner has seen way better days. My last room that finally made me decide to be a little crazy and stay elsewhere next time, had an air conditioning system that banged when it turned on, stayed on for a few minutes, then went off, and would bang again 30 minutes later. This room also had this phone whose picture I attached. All the buttons have been removed and it's filthy. The room I had before this one had an adjoining room. The door adjoining the 2 rooms was missing a lock and wasn't even flush against the wall (picture attached). I bring a door stopper with me on all my trips that I jammed up under this door-the only reason why I had kept the room and I was super tired. Anyway, I will stay at the Hampton a block away or the Courtyard my next trips. Just set your expectations correctly if you stay here.

This is a decent property right across the street from the convention center in Down Town Winston Salem. Valet parking cost about the same amount as parking in the public garage so I recommend it. The room I was in was updated and in very good condition. I coun't hear any road noise but I was on the 16th floor and that may be why. The front desk was helpful on check in. I can recommend this property. It isn't too pricey and they don't try to add silly destination fees.

I was attending a convention in town, and my regular hotel in Winston Salem was not available. This hotel was a pleasant surprise, not for the price, but for the comfort. When I checked in, the first room smelled strongly of cigarettes, despite being a non-smoking hotel. The front desk clerk was gracious enough to note that I reported the smell, and then move me when the smell became too much. The new room was great and I slept like a baby, which doesn’t take much! There are plenty of restaurants around for every taste, and is close to I-40 and US 421 (Salem Parkway) to go to the various attractions in the Traid area. I can recommend this hotel if you are looking for value and comfort for your stay.

Stayed for 13 nights. Had two dogs with us. The first floor room was large, clean, and in good repair. The hotel has grassy areas to walk dogs on three sides. It has disposal cans for the used waste bags and stocked bag dispensers on all three sides. The front desk staff was excellent. Courteous, friendly, and efficient. There is ample free parking. I only had housekeeping a few times, and they did a very good job. The ladies responsible for the breakfast room and preparation do a good job. I go to Winston-Salem about twice a year since 2017. Prior to this visit, we always stayed at another hotel but decided to change as the other one is declining and has seen better days. This hotel was completely satisfying in all respects. The area is extremely convenient, with many restaurants and all kinds of retail close by. There are a couple of medium priced, sit down restaurants within walking distance. I had been told that the area might be very trafficky, but I found that not to be the case, except of course at peak commuting times when all roads in the greater Winston-Salem Metro area are busy. I did use the gym, and it is a typical hotel gym. Adequate but not much more. I think it had three treadmills and all appeared to be in working order. It had a complete set of barbells and two weight benches. Because of the weather, we of course could not use the outdoor pool. I think this will be our go-to hotel for future visits.

The room was very clean and spacious for a double queen. The pool was actually warm, and nice to use, with a very clean area. The staff was so friendly and accommodating to needs. We enjoyed our stay immensely. Only complaint is the price of staying at any hotel, but for the price, you get things that make for a good stay. Nice hot breakfast included.

Chose the location due to proximity to family we were visiting. Location is great -- close to highways, mall, and lots of restaurants. Once inside, though, we were surprised at the age of the hotel and its need for updates and repairs. The elevator was small and finicky; it liked to alarm for no reason when getting in. The hallways were hot and needed vacuuming. Our room was very spacious, with the door to the hall and bathroom placed at an angle to increase accessibility. The carpet in the room was stained, there was a hole punched in the wall, mildew on the shower curtain, a pink mystery stain on the ceiling in the shower, dead insects in the ceiling light in the bathroom, no extra toilet paper (we quickly ran out), and no tissues in the built-in tissue holder on the sink. Relatives of ours in another room said their soap holder shelf in their shower was ripped out and there was a hole in its place--no covering/tape/anything. We were informed that there would be no maid service during our stay (if staying less than 7 days) due to lack of staff, so if we needed anything, you had to go to the front desk for it. Breakfast was available; the only hot items were waffles or instant grits (hot water was available). Overall, the property seemed in need of a deep clean at a minimum, or at best, an update. The price is reasonable, but I would rather pay a bit more for a better-kept property with daily maid service available.

The staff is very helpful and takes great care of me! Everyone has gone above and beyond to help. I have access to laundry, dishes, full size fridge, microwave and a stovetop. This location is close to the mall and plenty of restaurants.

Located in Winston-Salem, Hilton Garden Inn Winston-Salem/Hanes Mall is in the business district, a 4-minute drive from Hanes Mall and 5 minutes from Novant Health Forsyth Medical Center. This hotel is 4.8 mi (7.8 km) from Wake Forest University Baptist Medical Center and 5.8 mi (9.4 km) from Truist Stadium.Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a banquet hall.Grab a bite to eat at Great American Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 3 meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 112 guestrooms featuring refrigerators and microwaves. Your Select Comfort bed comes with premium bedding, and all rooms are furnished with unspecified sofa beds. 42-inch LED televisions with cable programming provide entertainment, while complimentary wired Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.