Verified traveler
August 25, 2023
It's hard to believe that this is a 5 star hotel! Non-working air conditioning in the restaurant on the 6th floor, with an extremely expensive menu. A serious defect in the jacuzzi - some substance was released causing discomfort to the upper respiratory tract (the service delayed taking care of it; we do not know to this day whether it was not a real threat). Buffet breakfast quite poor; no chance to supplement missing assor**ents - savings? In the room, in turn, quite worn-out equipment, no espresso machine and no kettle to make coffee / tea, the walls have not seen paint for a long time! 5 stars - really? - maybe 10 years ago! Fortunately, there are other hotels in Wroclaw...
Ps. A big plus for the location - very close to the Old Market.