Xi'an Xincheng District Hotels

Beautiful hotel near Zhoulou station exit D. Near Bell’s tower, drum tower, 1 station to City wall. My non-smoking room has no smoke smell. Very nice and helpful staffs. There is a male staff who speak english fluently. I ask them for good restaurants near the hotel, they advised very nice places. Good service with a delivery robot.

Staff were friendly, and allowed us to check in earlier when we arrived and acceded to our request for our 2 rooms to be beside each other. We booked the smallest room for single guests, and room size was just nice for one person. It may be a bit small for couples or families. The staff were also ready to help change a room when the bidet in the first room wasn’t working. Cleanliness can be improved as we found food crumbs on the table. Other than that, location was ok and within walking distance from Exit D of Zhonglou station on Line 2. Also walking distance to Huimin Street. Breakfast was good and they also provided free drinks, coffee and alcohol at certain timings of the day. They are also generous with water and provide Evian water in the rooms. Will definitely come back to stay if we come back to Xi’an.

The hotel is located in the city center, with convenient transportation. It is close to scenic spots and popular check-in spots such as the Bell Tower, the City Wall, and Muslim Street. At night, you can see the nighlt view of the Bell Tower in just a few minutes by walking downstairs. The hotel is equipped with robots. There is a dedicated rest area in the hotel lobby. It is very convenient to rest in the lobby after a day out. The room is fully equipped with a gym and a laundry room with washing and drying in one step. The room bedding is also very comfortable. The service of the front desk guy Mumu and the lady Mia is very good. The check-in is proactive. The people are very friendly.

This hotel was a pleasant surprise. It's well kept. The rooms are spacious and comfortable. Front desk staff is very helpful, although their English is nonexistent, but they are trying their best. I did not try the breakfast, so I can not speak to that, but there was a free laundry room and working wifi and most importantly, very comfortablebeds. Overall, I enjoyed my stay, and should I visit again, I will consider staying there again.

This was our second time staying at this hotel and we were not disappointed. Helpful staff, Clean and modern hotel in unbeatable location. The mattress was very comfortable especially for me who has back problem. We particularly loved sitting on the balcony eating delicious roast whole chicken and New Orleans chicken wings from KFC next door and watching the busy streets at the same time. Lastly, We would like to thank reception staff 小王& others, for helping to keep our parcels . Not forgetting housekeeping staff for making our stay an enjoyable experience. Many thanks also to 胡晓红, for her delicious fruits and helping me with the tours. It was nice meeting her again. We will definitely go back.

Absolutely delighted with my stay! This hotel came highly recommended by a friend, and it truly lived up to expectations. Both the ambiance and cleanliness were exceptional, and the service was incredibly thoughtful. I wholeheartedly recommend it to anyone visiting Xi'an; it's conveniently located near local attractions, and the breakfast was excellent! The Chinese restaurant also served fantastic food. The front desk staff provided outstanding service, even thoughtfully arranging a late check-out for me. All in all, a truly wonderful and pleasant stay!

The hotel itself is beautiful and stylish, same as the rooms. Also, the rooms are super clean. Staff were friendly and helpful. The breakfast was decent. The location of the hotel is around a 10 minutes walk from the bell and a 2 minutes walk from the metro station. Usually the rooms are very quiet and comfortable, BUT there is a very loud melody and long playing from 6am, every full hour until 10pm. Every day I just slept 5-6 hours because I woke up 6am due to the noise, then woke up again 7am. I know its not the hotels fault for this melody to exist or be played, but its very difficult to deal with, especially when you have a light sleep.

After searching for a long time online, I found this garden-style hotel. I originally booked Building 3, but the hotel upgraded me to Building 2 (Xi'an Luxury Mercure People's Building). The hotel was originally a guesthouse of the provincial government, hidden in the garden, with a calm architectural style and has gone through the years. The interior decoration is full of Chinese cultural heritage, simple, low-key and meaningful. The check-in environment is quiet and tidy, and the surrounding transportation is convenient. The service is polite and makes people feel at home. Special praise for the three service staff Lu Feifei, Ren Huanting and Wang Yiming. Suggestions: 1. Add some local special snacks (mini version) to breakfast to increase the experience of tourists; 2. Set the breakfast to be flexible (that is, you can book it after staying, or cancel a meal temporarily), so that guests can go out to experience Xi'an's folk morning market.

Clean and modern hotel. The hotel is located just a stone's throw away from the Bell Tower. Acceptable distance to the Muslim Quarter. Overall a good hotel for a decent budget.

We received warm welcome by the front desk staff called xiao lu. We enjoyed our stay in this hotel. The breakfast consists of both chinese and western options and is one of the better breakfast we had in similar grade hotel. We will come back again.