Hampton by Hilton Hotels in Xiamen

I stayed here on May 25th. The staff at front desk is really fast and helpful. The view inside the hotel, which is also restaurant for breakfast, is so nice. The food is good. Many local foods around the hotel, very convenient. Very near the airport too.

The beautiful girl Xiaoyi at the front desk also helped to take a taxi, which was very considerate. There were supplies for marathon runners in the room. Thank you so much. I will come again next time. There was also a small card in the room to welcome you to the hotel.

We booked a parent-child room. The room was decorated in a childlike manner, the bedding was very comfortable, the hotel had a parking lot, which was convenient for self-driving tours, the breakfast was quite rich, and the hotel environment was quite quiet.

The room is good, but the breakfast coffee/corn flakes are not good! For example. 1) On the first day, I found that the canned corn flakes were not fried (fried stiff), half-cooked, and I couldn't bite them. I thought I made a mistake! I raised my doubts to the chef, but he didn't have the knowledge in this area and didn't know whether the corn flakes were cooked. He explained that they were distributed uniformly by the headquarters. He didn't say ”sorry, customer” 2) At 7:05 the next morning, the corn flakes were gone, and I forgot to put milk in the refrigerator next to the automatic coffee machine. I clicked the latte button and found that no milk came out. I asked the waitress, and she said that she forgot to put milk. You can use the hot milk jug next to it! Then she added a box of milk in the refrigerator next to the coffee machine. There was no ”sorry, customer” (there was also chaos in front of the coffee machine for breakfast on the first day. I found that the machine was short of coffee beans, and a group of people were using the coffee machine in a mess.) - I didn't expect that the breakfast western food management of Hampton Inn was so messy and so poor! I specially took a photo of the coffee machine without milk to record it! Sorry for this new Hilton brand! The breakfast service is far worse than the Hampton Hotel service I have stayed in Suzhou and other places! The price is much higher. If you like western food/coffee for breakfast, I suggest you go there in 6 months. I think the service level of the restaurant (western food) will be normal by then!

The hotel's front desk service is warm and thoughtful, and the staff's attitude is friendly, making people feel the warmth of home. The front desk care is polite and thoughtful, and can quickly respond to guests' needs and provide thoughtful services. Whether it is check-in or check-out, the procedures are simple and fast, which saves people worry and effort. The overall evaluation is very good, the check-in experience is excellent, and the environment is pleasant.