Hanting Hotel (Xining Huangguang Mojia Street)

The hotel is in the city center, with convenient transportation, convenient snack streets, and convenient supermarket shopping. Parking in the courtyard is convenient. And it's free. The room is hygienic and clean. The front desk service is good and the work is serious. The room has hot water 24 hours a day. There is also air conditioning.

Clean and hygienic, the service is good, very satisfied.

For more than two hours, there was water all over the floor with no one to deal with it. The front desk just said to ask the master to take a look.

During this self-driving trip along the Great Northwest Loop, I stayed in hotels in many cities. This hotel was probably the worst. The room was too small and you had to turn sideways to open the curtains. The facilities in the room and bathroom were too old, especially The mattress was too soft. It sank as soon as I fell asleep. I basically didn't fall asleep all night. I closed my eyes and waited for dawn. I woke up with back pain in the morning and the breakfast was terrible. This is how my travel experience ended!

The hygienic environment is very good 👍

This is my second time coming to Xining, but the experience of entering the store is a bit... I arrived at the store at around 5pm, and the two little girls at the front desk gave me a very warm reception. They asked me to apply for a Hanting membership, and finally gave me two cups of hot drinks. My husband and I felt a little embarrassed about the coffee, it was so welcoming, but when it was almost nine o'clock, I felt a little uncomfortable. I called a friend in Xining and asked about it. They said it was high-reaction, so my husband and I decided to check out and go there overnight. I was leaving Lanzhou. I thought that I could get some refund for my stay less than four hours after I checked in. However, the front desk said that I couldn’t refund the room because I booked online. Well, it’s important to save your life. When we drove out of the hotel, the electronic lift lever at the door didn’t move at all. Then we saw the security guard and the night receptionist sitting in a row on the steps watching us unable to get out. No one moved. My husband When I asked what was going on, the three of them said they would try reversing the car, but they went back and forth for five or six minutes and couldn't get out. I had chest tightness, difficulty breathing, sweat all over my body, and was so dizzy that I couldn't lift myself up. My husband watched. I was in a bad situation, so I asked them again in a hurry, and they slowly came over with a WeChat code and said that I could scan the code to pay the parking fee of ten yuan before I could go out. My husband was completely angry and said that the room payment would not be refunded, and the total stay was In less than four hours, I still had to pay for parking. Didn’t you see that people were feeling extremely high and uncomfortable? Finally, they raised the pole to let us go. I originally thought that Hanting Hotel is a chain and should have good service in all aspects. However, when the guests complained, they were so indifferent. They refused to refund the room payment and charged additional parking fees. From now on, Hanting Hotel will always be in my hotel. blacklist.

Very satisfied in every aspect.

Hygiene is OK, but the bedside lamp is broken