206 Reviews
Vienna Hotel (Xuzhou Yunlong District Tongshan Road Subway Station)
Xuzhou Railway Station Xuzhou|0.43km from Xuzhoushi Yunlongqu Tianqiao Dong Christ Church
Latest booking 21 hrs ago
Stayed in so many hotels, this time I had to stay was not very pleasant, so I hit such a low score for the first time. I stayed late and got off the train and finished the nightingale at about 12 o'clock. I booked a big bed room. After the check-in, there was no electricity at the door of the upstairs. We went down to the first floor and said that there was no electricity. The front desk brother asked the left-behind master to go upstairs to see, we said not to look, what to do if there is a power outage at night, and that day outside sub-zero, I said that the room has been powered out, the house must not freeze to death. The front desk brother said that the big room is the last one, change the twin bed to add money, and each room is not air-conditioned in advance to preheat the air conditioner before entering. The whole brother did not have any embarrassment, insisted on letting the master to see, if there is no problem, will not check out or change rooms for free. Because I brought a disposable bedding with a big bed, I didn't want to add money to change to a twin room. The master finished saying that he tripped and powered up. I didn't want to talk to him anymore. It was very late. After entering the house, it was hail. The temperature was 5 degrees. The air conditioner was turned on. It only rose to 8 degrees an hour later. We didn't take a shower. We just wrapped the quilt and slept. It was frozen all night. The next morning, it was only 19 degrees at room temperature. I don't know if it is really what he said. The room card is taken away and the power is cut off, including the air conditioner, and there is no heating. Then every customer, after entering, is a cold room and then wait for two or three hours for the temperature to come up? I can't go out yet, once I go out, the air conditioner is cut off, and the temperature is down again. Every room in the hotel is like this. That is the problem of the hotel. I may not choose the brand of Vienna again in the future. Guests who come to stay in winter pay attention.
Outstanding
2473 Reviews