Country Garden Phoenix Hotel Yangshan

Country Garden Phoenix Hotel Yangshan Reviews

Country Garden Phoenix Hotel Yangshan

No. 375 Yangshan Avenue, Yangcheng Town, Yangshan County, Guangdong, ChinaView hotel details
Country Garden Phoenix Hotel Yangshan
Country Garden Phoenix Hotel YangshanCountry Garden Phoenix Hotel YangshanCountry Garden Phoenix Hotel Yangshan
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Guest Reviews of Country Garden Phoenix Hotel Yangshan

9.6/10
Excellent
981 reviews
Verified reviews
Location9.6
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(981)
Positive reviews(969)
Reviews with photos/video(254)
Large rooms(185)
Delicious breakfast(106)
Friendly front desk staff(100)
Convenient parking(51)
Clean pool(25)
Nice bathtub(25)
Delicious buffet(10)
Luxurious(9)
Negative reviews(12)
Guest User
Delightful Budget Twin Room
Stayed in Feb 2026
Family
1 reviews
10/10
Outstanding
Posted on Mar 31, 2026
The hotel lobby is beautiful, the front desk service is great, and the room is clean, comfortable, and well-lit.
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Response from Property: 尊敬的賓客,您好!感謝您選擇我們陽山碧桂園鳳凰酒店,謝謝您對我們的認可,我們酒店設施設備齊全,環境優雅,致力於給賓客帶來舒適的入住感受,很開心您對我們的滿意,再次謝謝您的支持,我們會繼續保持,歡迎您下次繼續光臨我們,祝您生活愉快。
Taxiong
Delightful Budget Twin Room
Stayed in Feb 2026
Family
125 reviews
8.0/10
Very good
Posted on Mar 31, 2026
Traveling from Yingde Town to Mangshan Wuzhifeng, I found this hotel conveniently located in Yangshan and decided to stay for a night. It's quite good to have such a decent hotel in the county town for a stopover. While Country Garden might be good at real estate, their hotel management seems to be mediocre. My check-in experience was just okay. The room was clean and hygienic, but overall, the layout felt illogical and inconvenient to use. The carpets in the hallway and room also seemed impractical. I have to complain about the breakfast. It felt like they were trying too hard to cut costs. There were only a few yogurts and a tiny bit of fruit, as if they were afraid guests would eat too much. It was a bit too stingy.
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6/10
Response from Property: Dear guest, we are very sorry to have been unable to provide you with a satisfactory stay after reading your review. This is our biggest regret. Your honest feedback is an encouragement for the hotel to continuously improve. We look forward to your next visit and will definitely provide you with a better and more satisfying stay, allowing you to feel our sincerity and see our continuous efforts to improve. We will always welcome every guest with better service. Finally, we wish you a happy life and thank you for your honest review. We sincerely hope you will stay again to experience our progress.
Guest User
Delightful Budget Twin Room
Stayed in Feb 2026
Business traveller
10 reviews
10/10
Outstanding
Posted on Mar 31, 2026
Stayed at the Country Garden Phoenix Hotel for a business trip and was very satisfied with the overall experience. The room was clean and tidy, the bedding was comfortable, and the soundproofing was excellent, allowing me to rest and work without disturbance. I particularly want to commend the front desk service – they were enthusiastic, professional, and handled check-in quickly and efficiently. Their attitude was exceptionally good and made me feel well taken care of. It's a great choice for business travel, highly recommended!
Original textTranslated by Google
Response from Property: 感謝您的細心點評哦!您肯定是一個相當有品位的人!服務好是因為有像您這樣的客人隨時關注着我們,我們致力為您提供親切周到的入住體驗。我們信奉客人是家人,所以您在入住間的一切,我們都尤為的關心,關懷,體貼,照顧,温暖,是每位陽山碧桂園鳳凰酒店人送給您最真誠的禮物,在這裏,我們會一如既往用親切的笑容歡迎您的再次到來,謝謝。
Guest User
Executive Double Room
Stayed in Feb 2026
Couple
2 reviews
3.5/10
Posted on Mar 31, 2026
I stayed here for a competition. The bath towels smelled of disinfectant, and the table had a layer of grime. The front desk staff seemed to struggle with understanding, and the soundproofing in the room was terrible; I could clearly hear conversations from next door. Overall, this definitely doesn't live up to a 5-star standard. It was a terrible experience.
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Response from Property: Dear Guest, we sincerely apologize for the unpleasant experience you had. During your stay, if you encounter any issues with the room's facilities or equipment, please feel free to contact our staff at any time. We are available 24 hours a day to assist you. Regarding the room soundproofing issue, our engineering department has strengthened maintenance to ensure that this problem will not occur during your next stay. We sincerely apologize for any inconvenience caused.
Fl Travel
Superior Room (2 Beds)
Stayed in Feb 2026
Family
30 reviews
9.0/10
Great
Posted on Apr 2, 2026
Well situated as there are 2 supermarkets very near the hotel. Breakfast spread is also good.
Response from Property: 尊敬的賓客: 您好! 非常感謝您入住酒店並給予高度的評價, 酒店每一個板塊都在不斷努力, 要求更加精細、及時的服務每一位到店賓客, 很高興看到您對我們工作的認可, 我們懷揣着您的這份信任, 將不斷進取時刻準備着給每一位賓客帶來優質的服務, 期待您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2026
Couple
20 reviews
10/10
Outstanding
Posted on Feb 22, 2026
This feels like an older five-star hotel. The room was very large and spacious, and even had a balcony. The surroundings were very quiet and the environment was pleasant. They even included breakfast during the ***** New Year, which was quite good. Definitely worth a return visit.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you for your patronage. We are also sincerely grateful for your patronage and recognition. We are deeply touched that you remember the wonderful time you spent here. Ensuring that our guests have a pleasant stay is our bounden duty. We are honored to receive your praise, and it motivates us to continue to move forward. We hope to have more opportunities to serve you in the future!
Guest User
Delightful Budget Twin Room
Stayed in Dec 2025
Couple
3 reviews
9.5/10
Amazing
Posted on Mar 31, 2026
This stay was absolutely fantastic! The hotel service was incredibly thoughtful. The staff were warm and attentive throughout, proactively helping with luggage upon arrival, and were always there whenever we needed anything. Their attention to detail was exceptional. The room was spotlessly clean, amenities were replenished promptly, and everyone was so kind and patient. You could really feel the welcoming hospitality everywhere. I'll definitely choose this hotel again for my next trip!
Original textTranslated by Google
Response from Property: 非常感謝您的評價和支持!一直以來酒店都在每一個細節上不斷求進,使賓客滿意是我們的承諾,從您check-in的那一刻起便能體驗到酒店一貫的人性化服務理念。今後我們將繼續提升服務品質,爭取做到更好。真誠地期待您的再次光臨!
Landuomaocat
Delightful Budget Twin Room
Stayed in Dec 2025
Travelling with friends
105 reviews
9.5/10
Amazing
Posted on Jan 4, 2026
The hotel itself was fine; the room was large, had a balcony, and was quiet and comfortable. The only issue was that the hotel had an event that day, and there were too many cars (with no entry restrictions). This meant guests had to spend a lot of time looking for parking. I suggest they improve management and charge temporary visitors for parking to limit access.
Original textTranslated by Google
Response from Property: 尊敬的賓客:感謝您入住陽山碧桂園鳳凰酒店,同時也真誠感謝您對我們的喜愛和認可,很抱歉此次入住讓您有不好的體驗,對此我們深表歉意,對您提到的問題我們會認真研究,積極整改,感謝您的意見,希望在您的下次下榻之時為您提供滿意的入住體驗。
Guest User
Delightful Budget Twin Room
Stayed in Jul 2026
Travelling with friends
3 reviews
9.0/10
Great
Posted on Aug 31, 2026
Nice place
Response from Property: 尊敬的客人,您好!非常感謝您選擇陽山碧桂園鳳悦鳳凰酒店並分享您的入住感受。能收穫您一句“好地方”,我們倍感欣慰。我們也會繼續用心做好每一次接待與服務,讓您的每段旅程都舒適安心。期待您再次光臨,願我們為您帶來更多温暖而美好的度假體驗。
Guest User
Delightful Budget Twin Room
Stayed in Nov 2025
Travelling with friends
5 reviews
10/10
Outstanding
Posted on Dec 10, 2025
The hotel facilities are excellent! The staff are very helpful and provide excellent service! The environment is beautiful, the facilities are complete, it's a super five-star hotel, and they even upgraded my room. The room had a great ceiling and a great view, and I slept very well that night.
Original textTranslated by Google
Response from Property: Thank you so much for your kind review. I'm grateful for all the connections in this world; that moment when our eyes met was worth a thousand times more warmth. Meeting you adds color to life; it's a pure gift from time, blooming the most beautiful flowers deep within our souls, perfuming every stage of our lives. I hope to meet you again! Wishing you a happy life!
Guest User
Delightful Budget Twin Room
Stayed in Nov 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Dec 10, 2025
The hotel is very nice; the Country Garden-style decor is very relaxing. The room also has a refrigerator, and the breakfast is excellent with a wide variety of choices. The hotel's location is great, very close to the highway exit!
Original textTranslated by Google
Response from Property: Dear Guest, We are delighted to hear from you that you left such a wonderful impression. We hope you will continue to follow Country Garden Phoenix Hotel Yangshan in the future and share more of your experiences with us during your next stay. We look forward to your next visit!
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2025
Family
57 reviews
10/10
Outstanding
Posted on Dec 11, 2025
Facilities: The hotel is a bit old, but well maintained. Cleanliness: Quite clean. Environment: Very good, very quiet. Service: The staff are all very warm and polite, especially Huang Hejiao at the front desk, who not only answers all questions but also proactively and enthusiastically introduces the beautiful scenery and delicious food of Yangshan.
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6/7
Response from Property: Hello! Thank you for your praise and compliments on our service! Our front desk staff are all rigorously selected and professionally trained; each one is excellent! Seeing your review fills us with gratitude, but we will never become arrogant. We will continue to greet you with the most attentive service every time you stay! Best wishes!
Guest User
Delightful Budget Twin Room
Stayed in Nov 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Dec 20, 2025
This place was an excellent choice for my business trip. The location was superb, close to where I needed to go. The room was clean and quiet, and the facilities were well-maintained, allowing me to get a good rest. A five-star review is a must!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your five-star review! Our hotel is committed to "attentive service," and we are dedicated to finding ways to provide you with the best possible service and a more comfortable and satisfying resting environment. Your satisfaction is our goal! We look forward to your next visit.
Guest User
Delightful Budget Twin Room
Stayed in Nov 2025
Couple
7 reviews
10/10
Outstanding
Posted on Dec 5, 2025
Extremely satisfied, great value for money, the receptionist was gentle and easy to communicate with, the breakfast was quite varied and plentiful, and the location was centrally located, making it convenient to visit nearby attractions. I would definitely stay here again if I have the chance.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! Thank you so much for your patronage and appreciation of our hotel! Our journey forward never stops. For your trust, we will persevere even more. Yangshan Country Garden Phoenix Hotel will always stand tall in this city, awaiting your arrival! See you there! Wishing you: May you always be happy! ^_^
Guest User
Delightful Budget Twin Room
Stayed in Oct 2025
Family
28 reviews
10/10
Outstanding
Posted on Nov 28, 2025
A fantastic stay! The receptionist was incredibly helpful, and the room was great – clean and hygienic. Although it faced the main road, the soundproofing was excellent, making it very quiet! The breakfast was also decent; while the selection wasn't extensive, the food was well-balanced.
Original textTranslated by Google
Response from Property: Thank you for your positive review. Your recognition is our greatest honor and a huge motivation for us to continuously improve and innovate our services in the future. We look forward to your next visit and will serve you wholeheartedly.