Pullman Yueyang

Good enough……

Very upsetting the outdoor pool was closed. We traveled with our whole family to swim in the pool. They do have indoor pool but that wasn’t good enough. Hotel staff said they emptied it because they thought it would be too cold. Even in the middle of winter Hotels don’t empty their pools. They keep it running year round. Other hotels in Yueyang had their swimming pools open. We would of stayed and extra two days but felt like we were wasting our time not having the outdoor pool Multiple weddings were happening while we were there and because of this we weren’t allowed to eat in the main dining hall and when we sat in a public area we were told to leave because they wanted to take photos. The hotel staff did compensate us with a private room after we complained and spoke to the manager which was nice. But because of this we felt like guests that weren’t really cared about when some photographer told us to move our whole family because he needed to take photos(we were sitting in a public space outside our bedroom. This was our second time staying here and still no hamburgers available yet it’s still on the menu. We can look past all these things but the main thing that ruined our holiday was the pool being empty. Specially for the price we paid we felt like we got cheated

I recently returned home from a 2 night stay in this hotel. My stay was excellent and I thoroughly enjoyed it. The staff were friendly, helpful and approachable. They let me check in early as the room was ready to stay in. The hotels' facilities were modern and evidently well cared for. The best thing about the whole experience for me was the quality of the room; which was outstanding. The location is some distance away from the centre of Yueyang, but the city can be easily reached by taxi in around 20-30 minutes. The hotel is situated right on the edge of Dongting Lake which provides opportunities for walking and observing sunrise/sunset. The breakfast was varied and good quality. My only issue would be that the 'A la carte' menu didnt reflect what was actually available. Several items were not stocked so we had to ask a number of times to order food on a lunch/dinner time. Overall, I thoroughly enjoyed my experience at this hotel and would recommend it to families, business people, friends, couples etc.