Atour Hotels in Zhangjiajie

Nice hotel, it’s part of a chain, so don’t expect the personalized charm of smaller boutique places, but the staff was very friendly and welcoming! The room had everything we needed and was really comfortable. A great bonus: they offered complimentary water and snacks, which was a nice touch. The only downside was that, although the hotel and rooms are officially non-smoking, it seems that some guests don’t respect the rules. We noticed a smoke smell in our room on the first night. Thankfully, had good ventilation, which helped clear it out. The location is perfect if you’re planning to visit Tianmen Mountain: just a few minutes’ walk from the cable car station! There are also plenty of food options nearby, and it’s easy to grab a DiDi from/to the hotel.

G’day! I am from Australia. Amazing and exciting accommodation exoerience with this newly opened hotel (opened in 2024). Excellent layout with spacious bedroom and lounge area. I am deeply impressed by many details offered by this hotel, such as a modern toilet (automatic flushing system, night light and smart toilet seat), complimentary fruit, biscuits, water, and motorised curtain. Washing machines and dryers on the second floor *free service* (the staff can deliver your laundry to your room; remember to leave your room number!) Free porridge is offered from 9:00pm to 10:00pm (can’t remember the exact time, though, please check with the staff). The hotel receptionists are polite and friendly. There are plenty of books and seats in the lobby where you can read/borrow while waiting for your buddies or family. Good value for money, clean and comfortable, good service. Will come back. Happy to recommend ZhangJiaJie Tianmen Mountain Guanli Road Atour Hotel!