Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center)

Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center) Reviews

Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center)

No.38 Kangle North Road, Duanzhou District, Zhaoqing, Guangdong, ChinaView Hotel Details
Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center)
Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center)Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center)Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center)
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Guest Reviews of Rezen Longhh Hotel (Zhaoqing Seven Star Cave Sports Center)

9.0/10
Good
1099 review
Verified reviews
Location9.0
Amenities8.8
Service9.0
Cleanliness9.2
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All reviews(1099)
Positive reviews(1062)
Reviews with photos/video(247)
Classy environment(82)
Friendly front desk staff(74)
Convenient parking(67)
Easy to get around(43)
Average sound insulation(40)
Close to scenic area(22)
Well decorated(20)
Perfect for business trips(19)
Negative reviews(37)
Guest User
Premium 2-bed Room
Stayed in Mar 2023
Family
1 review
8.5/10
Very Good
Posted on Apr 9, 2023
The front desk staff is helpful. The room is simple but very neat. The shower facilities are very good.
Response from Property: Dear guest,Thank you for choosing Zhaoqing Qiaobang International Hotel. We are honored to have the opportunity to serve you. We are saddened to hear that we did not meet your expectations and did not receive a five-star review from you. We sincerely hope that you can provide us with valuable suggestions, which we will carefully study and address to provide you with a more comfortable and enjoyable stay experience.All the staff of the hotel are looking forward to your next visit!
Anonymous User
Premium 2-bed Room
Stayed in Sep 2023
Couple
3 review
9.5/10
Amazing
Posted on Oct 14, 2023
Good choice
Response from Property: 尊敬的賓客:您好!感謝您選擇肇慶僑邦國際酒店,非常榮幸能為您服務。嗚~但非常傷心沒能拿到賓客的五分好評;非常希望賓客能對我們提出的寶貴建議,我們會認真研究和解決,為您提供更加舒適温馨的入住體驗。酒店全體員工期待着您的再次下榻!
LZG402
Premium 2-bed Room
Stayed in Jan 2025
Couple
23 review
7.5/10
Posted on Feb 13, 2025
It is about 3 kilometers away from Zhaoqing Railway Station, and within 2 kilometers of other scenic spots such as Qixingyan Scenic Area and Qilou Street, so it is easy to get there by taxi. The room facilities are new, clean and hygienic. Xiaodu provides smart services, which is very cost-effective. The breakfast can basically meet basic needs. There are many restaurants around with various cuisines. It would be perfect if the waiter at the front desk could smile.
Original TextTranslated by Google
Response from Property: [❤Zhaoqing Qixingyan Scenic Area❤24-hour free parking❤24-hour free laundry❤Seven-day American fitness on the 2nd floor❤Entertainment chess and card room on the 4th floor] Dear guests, thank you for choosing to stay in our hotel and sharing your stay experience with your heart! 🌿We are glad that you are satisfied with the hotel's location and surrounding facilities. We are close to transportation hubs and multiple attractions to provide more travel convenience for people on the road. The guest rooms are equipped with smart home and daily deep cleaning service, hoping that every guest can feel the warmth of home after a long journey. The team is encouraged to learn that you appreciate our breakfast selection and value for money. Issues regarding service attitude have been fed back to the Operations Director. We will begin special training on "Smiling Thermometer" from today on. I believe that you will be able to see our transformation the next time we meet. All the hotel staff sincerely invite you to come to Zhaoqing again when the maple leaves are all over the sky. Let us accompany you to explore the autumn colors of Xinghu Lake with more heartwarming service!
Gangshiningmengchayaobing
Premium 2-bed Room
Stayed in Jan 2025
Travelling with friends
6 review
9.7/10
Amazing
Posted on Feb 25, 2025
Clean and sanitary, spacious room, new facilities, clean bedding! It's pretty good. The breakfast is mainly Chinese style, the taste is good, and the front desk service is also very good. However, the room we booked has loud operating noises from the equipment at night, including the noise from the air conditioner and exhaust fan, which can have a big impact on people who are sensitive to sound.
Original TextTranslated by Google
Response from Property: [❤Zhaoqing Qixingyan Scenic Area❤Qixingyan Archway❤First choice for travel❤24-hour free parking❤24-hour free laundry] Dear guests, hello! Thank you very much for choosing to stay in our hotel and sharing your experience. We are very happy to learn that you approve of the room hygiene, facilities, breakfast products and front desk service. Your satisfaction is the driving force for our continuous improvement! We sincerely apologize for the equipment noise issue you mentioned. The hotel always puts guests' sleep quality first. At present, an engineering team has been arranged to conduct a comprehensive inspection of relevant equipment, striving to identify the source of noise and complete noise reduction as soon as possible. To enhance your subsequent stay experience, if you need to book again, please feel free to contact our customer service staff. We will give priority to arranging a quieter room for you and provide exclusive stay care. We look forward to providing you with a comfortable and pleasant accommodation experience again after the problem is properly resolved. Wish you a happy life!
Guest User
Special Queen Room
Stayed in Jan 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Feb 8, 2025
The room is very nice, with windows, and a robot delivering supplies, very smart. There are many choices for breakfast. The waiter is very nice and the manager is also very good. 100 points experience! Will come again next time
Original TextTranslated by Google
6/8
Response from Property: [❤Zhaoqing Qixingyan Scenic Area❤24-hour free parking❤24-hour free laundry❤Seven-day American fitness on the 2nd floor❤Entertainment chess and card room on the 4th floor] Dear guests: Thank you for giving us a full score! We are delighted to hear your appreciation for the room, smart robot and service! It seems that our little robot performed very well. It is the "super assistant" of our hotel and is always ready to provide you with all kinds of useful information! Our breakfast is as rich as a food expo, and we really hope you can bring your friends with big appetites to enjoy it together! At the same time, thank you for your recognition of our team. We will continue to pass on this enthusiasm. We look forward to your next visit, when we will ensure that you have the same wonderful experience, and maybe even exceed 100 points again! I wish you a good mood every day!
Guest User
Special Queen Room
Stayed in Jan 2025
Business traveller
2 review
10/10
Outstanding
Posted on Feb 11, 2025
The hotel is clean and sanitary. The front desk service is thoughtful and the details are great.
Original TextTranslated by Google
Response from Property: [❤Zhaoqing Qixingyan Scenic Area❤24-hour free parking❤24-hour free laundry❤Seven-day American fitness on the 2nd floor❤Entertainment chess and card room on the 4th floor] Dear guests: Hello! I am so happy to see your 5-point praise! 😊We feel very accomplished to receive your recognition~ Every cleanliness and every thoughtful service of the hotel are waiting for you. Welcome to come home often!
Anonymous User
Guestroom
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 25, 2025
1. We stayed at this hotel because the transportation was convenient and after seeing the promotional pictures, we thought it was very clean and comfortable! 2. The hotel is conveniently located near transportation, with a snack street and a large supermarket within 1 km! And there is a sports center right across the street, so it’s so lively when taking a walk after dinner! Just in time for the flower market! 3. The hotel staff has a good service attitude. The front desk and housekeeping ladies will greet you when they meet you, and will answer any questions you have! 4. The restaurant's breakfast is clean and has tableware for children, which is very thoughtful!
Original TextTranslated by Google
Response from Property: [❤Zhaoqing Qixingyan Scenic Area❤24-hour free parking❤24-hour free laundry] Dear guests, thank you for your review! Your praise is like the warm sun in winter, warming the hearts of all our employees! We look forward to your next stay. We will live up to your expectations and provide you with better services. Wish you good luck in the Year of the Snake!
Xiaomaiziing
Premium 2-bed Room
Stayed in Jan 2025
Family
20 review
10/10
Outstanding
Posted on Feb 10, 2025
Good service, high efficiency, fast speed, large parking lot, quiet room, thank you 🙏
Original TextTranslated by Google
Response from Property: [❤Zhaoqing Qixingyan Scenic Area❤24-hour free parking❤24-hour free laundry❤Seven-day American fitness on the 2nd floor❤Entertainment chess and card room on the 4th floor] 🌸Dear guests: Hello! Thank you very much for brightening our mood with such a simple yet powerful compliment! 🌞 The "good service, high efficiency and fast speed" you mentioned is the greatest compliment to our team members. We always believe that only services that are both meticulous and efficient can make you feel truly caring~ 🚗The parking lot is spacious and the room is quiet. These details can add a sense of comfort to your journey or life, and we are also very pleased! Every word of recognition is motivation! In the future, we will continue to maintain this dedication and protect your "safe and home-like" experience in every link~ We look forward to meeting you again, and hope that next time we meet, we can still use warmth and professionalism to continue to write beautiful memories for you! ✨ Every word of recognition is motivation! In the future, we will continue to maintain this dedication and protect your "safe and home-like" experience in every link~ We look forward to meeting you again, and hope that next time we meet, we can still use warmth and professionalism to continue to write beautiful memories for you! ✨
Guest User
Deluxe Queen Suite
Stayed in Oct 2024
Couple
43 review
10/10
Outstanding
Posted on Dec 5, 2024
The hotel is in a good location and travel is very convenient. There are many delicious restaurants around, including authentic Cantonese cuisine and good coffee. It is very convenient to take a walk in Xinghu Lake and run in the stadium. Hygiene is also good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to leave us such a positive review! We are very pleased with your recognition and support during your stay at Xiyue. Your satisfaction and praise are our motivation to continue working hard! We will continue to work hard to provide every guest staying at Xiyue with a comfortable and pleasant stay experience. Qiaobang International Hotel has always been committed to "service concept innovation" and "quality experience improvement", and on November 1, 2024, it joined the mid-to-high-end urban immersive resort brand of the Licheng Group - Licheng Xiyue Hotel, to comprehensively optimize product services and improve quality experience. We look forward to your visit again to witness our growth. I wish you all the best, thank you!
Guest User
Themed Suite - 1-Bedroom
Stayed in Oct 2024
Couple
1 review
10/10
Outstanding
Posted on Nov 17, 2024
The environment is elegant and comfortable, and the service is thoughtful and considerate, making you feel at home. Whether you are on a business trip or a leisure trip, you can get an excellent stay experience. The hotel truly puts customers first and pays attention to every detail.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to leave us such a positive review! We are very pleased with your recognition and support during your stay at Xiyue. Your satisfaction and praise are our motivation to continue working hard! We will continue to work hard to provide every guest staying at Xiyue with a comfortable and pleasant stay experience. Qiaobang International Hotel has always been committed to "service concept innovation" and "quality experience improvement", and on November 1, 2024, it joined the mid-to-high-end urban immersive resort brand of the Licheng Group - Licheng Xiyue Hotel, to comprehensively optimize product services and improve quality experience. We look forward to your visit again to witness our growth. I wish you all the best, thank you!
Ailibulidemaomao
Standard 2-bed Room
Stayed in Sep 2024
Family
10 review
10/10
Outstanding
Posted on Oct 14, 2024
Facilities: The room is fully equipped with free WiFi Hygiene: My sister cleans it every day, it's very clean Environment: Good location, close to eating, shopping and night view Service: The front desk staff are very nice and recommend many attractions.
Original TextTranslated by Google
Response from Property: [❤Light luxury and simplicity❤24-hour free laundry❤Free parking❤Comfortable area in the downtown area] Dear guests, thank you very much for taking the time to leave such a positive review for us! We are glad that you are satisfied with the room facilities, hygiene and service quality. Your praise is our motivation to keep working hard! We will continue to work hard to provide every guest with a comfortable and enjoyable stay. Qiaobang International Hotel has always been committed to "service concept innovation" and "quality experience improvement", and on November 1, 2024, it joined the mid-to-high-end urban immersive resort brand of the Licheng Group - Licheng Xiyue Hotel, to comprehensively optimize product services and improve quality experience. We look forward to your visit again to witness our growth. I wish you all the best, thank you!
Man Ho
Premium 2-bed Room
Stayed in Feb 2024
Family
30 review
9.0/10
Great
Posted on Apr 2, 2024
The hotel service is good, the front desk responds quickly, Facilities: Newly renovated, overall ok, The hotel is very close to Zijing West Causeway, very convenient. Food is available in all categories. There is also Xiaodu smart home service
Original TextTranslated by Google
Response from Property: Dear guests: The hotel service is as beautiful as poetry, the front desk responds like agile pen strokes, and the facilities are new like white paper, unfolding to write down beautiful memories. The Bauhinia West Dike is just around the corner. When night falls, it reflects the scenery of lakes and mountains, and is full of poetic and picturesque beauty. The food is as rich as a poet's pen, and Xiaodu's smart home services are as poetic and humorous, allowing you to feel the combination of literature and technology. May your stay here, and the beautiful time intertwined with poetry, never end.
Junhaoming
Deluxe Queen Room
Stayed in Jan 2024
Family
11 review
10/10
Outstanding
Posted on Feb 20, 2024
I went to visit Qixingyan and found the Nijian Hotel on Ctrip. It included a buffet breakfast. Although the breakfast options were not rich, it was still passable. I chose a parent-child room, a double bed room, or a twin bed room. For a big family trip, The room size is average, the ordinary room is relatively small, and the parent-child room is larger. The only drawback everyone agrees on is that the bed is a bit thin, but everything else is pretty good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Qiao Bang Hotel and sharing your stay experience. We are glad that you were satisfied with the hotel's breakfast buffet and room facilities. We have been working hard to provide comfortable accommodation and rich services. Regarding the issue of bed size, we will seriously consider and work hard to improve it to ensure that every guest can enjoy a comfortable sleep experience. Thank you again for your choice, we look forward to your visit again and wish you a pleasant journey!
Guest User
Standard 2-bed Room
Stayed in Apr 2025
Family
4 review
1.0/10
Posted on Jun 9, 2025
本來五一開開心心去玩的,但是卻大大的服了。我都説了房間有味道,然後窗户關不上,想換一下或者幫我弄好。找了店長處理又好像不搭理的樣子,好像手足無措不知道怎麼辦很為難的樣子,大哥,你給我換一間不就好了或者幫我修好,本來房間隔音就不是很好。堂堂一個店長還不能幫我處理嗎。真的很服,後面還是不了了之。看了評論説是加盟店,但是服務也不至於會這樣吧,最大的店長都怪怪的。有點避雷,這個酒店的窗户關不上的,而且隔音也不好,空調不管調多少度都是一樣的温度。優點就是位置還行,開車去鼎湖山出國道還算方便。周邊有吃的和超市,綜合來説酒店其實還算不錯,前台辦入住什麼的早餐啥的其實都不錯。就是想起來就覺得有點氣和房間窗户和隔音真的應該修一下。還有店長也應該要再培訓一下。
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Response from Property: 【❤肇慶七星巖景區❤24小時免費停車❤24小時免費洗衣❤2樓七天美式健身❤4樓娛樂棋牌室】尊敬的客人:您好!非常感謝您選擇入住我們酒店,並對我們的服務提出寶貴意見。對於您此次不愉快的入住體驗,我們深表歉意。若您願意再次信任我們,請聯繫前台客服經理,我們將為您安排一次免費的房型升級,希望能彌補您此次的遺憾。再次為給您帶來的困擾致歉。我們珍視每一位客人的感受,期待能用更優質的服務與您重逢!祝您順心。
Guest User
Deluxe 2-bed Room Suite
Stayed in Apr 2025
Couple
13 review
2.0/10
Posted on Jun 1, 2025
進門就發現沙發上有頭髮,明顯沒清理乾淨…被子上還有類似血跡的污漬 浴室淋浴區的下水口是壞的 自己動手擰緊了還是會漏水,洗澡時水流得到處都是,用起來很不方便。 凌晨四五點才到店,本來就挺累的。要不是因為太晚,正常情況下遇到上面的問題一定會要求換房的 結果下午退房時,酒店也沒提前打電話提醒,直接説超時要加收30塊錢。要是能提前告知一聲,也不至於這樣 感覺是個溢價且沒什麼人情味的酒店咯🙃
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Response from Property: 【❤肇慶七星巖景區❤24小時免費停車❤24小時免費洗衣❤2樓七天美式健身❤4樓娛樂棋牌室】尊敬的客人,感謝您選擇入住並抽出時間反饋寶貴意見。對於此次入住未能達到您的預期,我們深表歉意。關於您提及的衞生問題,我們已第一時間記錄並反饋至相關部門進行整改,重點加強對物品的檢查力度。酒店始終重視賓客體驗,您的反饋為我們提供了重要改進方向。針對價格問題,我們作為麗呈品牌加盟店,在硬件升級與服務標準上均有嚴格要求,但此次未能讓您感受到相應提升,我們再次致歉。後續我們將重新評估定價策略,確保價格與體驗對等。如您願意再次給予我們機會,可隨時聯繫客服,我們將為您安排專屬入住體驗,竭力呈現優質服務。感謝您的監督與支持,祝您生活愉快!