Hotels With Wi-Fi in Brunei-Muara, Brunei Darussalam

Lobby - Check in was pleasant, lift lobby is quick and air conditioned. The room level had AC too. Room - clean, very cold (I like) and the bed and pillows were comfy. The floor had some torn floor furnishings which ruins the aesthetic but otherwise, its fine. Food - Breakfast was nice, fried rice and noodles with chicken which the menu changed daily. There's also corn soup and porridge, some fruits and sliced cakes for desserts.

Early Check In before 12pm, few times stay here but this time doesnt need to put deposit ($200) like before. Staff is a boy (frgt to ask the name) is very friendly. Check in process is easy & fast. This time no outside parking coz many events in the hotel, so I park my car in the basement which is free parking till I checked out. Just gv the receiption our car plate no. Satisfied with dis room (529) clean & big room worth the money with free breakfast for 2pax.

The hotel is located quite far from the city center, but it does provide a free shuttle service to and from the airport. It is also not very close to the sea; however, this is not a major issue since swimming is prohibited at the nearby beaches anyway. Additionally, there are no cafes or shops within walking distance of the hotel, which makes the location even less convenient. The prices at the hotel’s cafe are overpriced. The hotel’s design feels somewhat outdated, but nothing critical. What was truly disappointing, however, was the service. The hotel presents itself as a 4-star property, yet it is surprisingly strict about a very basic necessity — drinking water. Guests are provided with only one bottle of water per person per day. There is coffee and tea available in the room, but to boil the kettle you need additional drinking water, which the staff refused to provide. They insisted that water had already been supplied during housekeeping and that no more was allowed. We had to keep asking for it as if they were personally paying for it themselves. That was extremely unpleasant. The tap water is yellow, and there were also issues with the hot water. Only one person works at the reception desk, which is clearly insufficient for a hotel with this many rooms, resulting in long waiting times. The reception staff are not knowledgeable about nearby attractions and do not assist with arranging tours, suggesting that guests find everything out on their own. Unfortunately, the overall service was extremely disappointing.

The hotel's facilities are a bit old, but it's very clean, especially the sheets and bedding. There's also a balcony, which is great for drying clothes. The two staff members at the front desk, Sophie and her colleague (I'm sorry, I can't remember the other name!), were incredibly warm, friendly, and professional. They patiently answered all our questions. The hotel's location is excellent; it's within a ten-minute walk to the museum, Jame' Asr Hassanil Bolkiah Mosque, the market, the water village jetty, and the bus terminal. Taxis are very scarce in this country, so being close to public transport is a huge advantage. To the left of the hotel is a supermarket, and to the right is a restaurant with affordable food. A big thank you to the hotel for the free airport transfer and the helpful tour map. My main purpose for this trip was to photograph proboscis monkeys, and the jetty offers convenient speedboat access to the Brunei River mangroves.

For its price, this hotel is quite decent. Just be aware that in some rooms, the toilet and shower are not en-suite but located on the floor. The room itself was perfectly fine, not too small, and it was nice to have a window. On the downside, the internet speed was slow. I also wished there were more showers and toilets, and that they were cleaner. The hotel's location is not bad, close to the bus station. If you're arriving by bus from Kota Kinabalu, you can even walk there. There are shops and cafes nearby.

Every staff member was incredibly friendly and attentive, and the facilities were top-notch. The serene environment was so refreshing, and the hotel's sunset viewing spot was absolutely stunning. You definitely won't be disappointed if you come here.

The location is fantastic. Even during Ramadan, they prepared breakfast for us. And not just in the room, but we could eat as much as we wanted at the 7th-floor buffet. Thank you! The room is spacious. There are so many light switches that it's hard to figure out which one controls what. There was a kitchen, but it wasn't usable – no pots, pans, plates, or spoons. There's an electric kettle, two complimentary bottles of water, and a fridge. The staff are very kind. I appreciate having a bathtub, and the hot water works. My biggest complaint is that even with the AC turned off, it was still cold. Maintenance came to the room multiple times, but it remained chilly. The pool is a good size, and there's a gym too. A supermarket is conveniently connected next door, along with cafes. Across the road is the Ritz-Carlton Hotel, and it seems to be owned by the same group. Postcards can be found at the Ritz-Carlton gift shop. The hotel front desk offered a service where, for $1 per card, they would go to the post office, buy stamps, and mail them for you – very helpful! A ride to the airport was about $10 via a ride-hailing app. The place has a retro vibe. There were koi fish in the lobby. The biggest issue is the no-smoking policy; you can't smoke outside, in your room, or anywhere on the premises. Apparently, this isn't due to Ramadan but is a Brunei rule.

We stayed at Embun in Brunei and it was an exceptional experience from start to finish. The property is beautifully maintained, blending modern comfort with tasteful local touches — spotless rooms, comfortable beds, and thoughtful amenities that made our stay effortless. The location is peaceful yet conveniently close to key attractions, and the sea views and surrounding trees were perfect for relaxing after a day of sightseeing. What truly set Embun apart were the hosts, Diana and Jimi. Warm, attentive, and genuinely welcoming, they went above and beyond to ensure we had everything we needed. Diana anticipated our preferences, arranged excellent local recommendations, and made check‑in seamless with a friendly, professional manner. Jimi’s local knowledge was invaluable — from arranging transport to sharing insights about hidden gems around Brunei. Both were always available without ever being intrusive, striking the perfect balance between professionalism and sincere hospitality. The food recommendations and small personal touches (welcome refreshments, spotlessly clean bathrooms, and prompt responses to requests) made us feel well cared for throughout our stay. If you’re visiting Brunei and want a comfortable, restful base with hosts who make you feel like a valued guest, Embun with Diana and Jimi is highly recommended. We’ll happily return.

This hotel is exceptionally good. From the reception staff to the drivers and cleaners, everyone provides warm and genuine hospitality. They are all very friendly and speak good English, which makes everything easy and comfortable. The hotel offers a free airport pick-up and drop-off service…you simply inform the receptionist of your arrival and departure times. This is extremely convenient. In addition, the hotel provides very affordable tours, costing only 5 BND, covering five nice places using the hotel’s own car. This is far better than traveling independently, as public transportation in Brunei can be quite challenging. Breakfast is simple and standard, but perfectly acceptable. Overall, I truly love Brunei and this hotel. I will definitely come back again.

Overall it was a decent, comfortable stay but nothing particularly memorable or outstanding. The rooms are reasonably spacious as the location is convenient enough for getting around as we had a car. The staff were polite throughout the stay and check-in was smooth. While we didn’t try the buffet breakfast, we did order from the à la carte menu instead. The food was decent, though fairly standard and not particularly memorable. Not a bad stay overall.