This is the best hotel I’ve ever stayed at in the UK, much better than other £100 rooms in other cities. The environment is excellent. It is located right opposite the river where we could walk around, and there was a beautiful backyard where guests could sit and enjoy food and drinks.
The breakfast they offered was very nice, with plenty of choices. It was very peaceful and enjoyable just spending the morning there; you can really feel how a perfect morning should start in Cambridge.
The staff was also very helpful. They carried my luggage up and down the stairs during check‑in and check‑out.
As for the location, it is just a few hundred metres away from the River Cam and other viewpoints, most of which you can reach on foot. Other than that, the facility was well equipped, everything works perfectly without any malfunction happened.
Overall, it was a great experience staying there, and I would definitely recommend it to others if I get the chance.
Does everything it says on the tin. Staff were nice, food was good. The rooms were spacious with working tv. Bathroom had a hot shower with bath. All clean and comfy beds
Hotel and Room: The hotel has a new design, and the lobby and public areas are spacious. The suite layout is sensible, and the space is comfortable – definitely great value for money for a hotel in the UK.
Amenities: The room includes a kitchen, washing machine, and other conveniences.
Cleanliness: It was very clean upon check-in, but regular cleaning is only once a week. Extra cleaning services require an additional fee, though you can request fresh towels.
The Hotel was clean and helpful - although many staff seemed a little less that informed - the rooms were clean but cold at night turning the heating up didn’t help - the amenities over Christmas and new year were not as advertised- and the restaurant closed over this period so bar meals on laps were the best they could offer except breakfast which was good. Food other than breakfast was a poor selection little to offer for children or someone with diabetes so we had to eat out a lot despite being pre charged for meals.
The swimming was good but times advertised were not adhered to and no one knew times - and the rules very varied.
Once in the pool it was clean and warm.
Overall on our 2nd visit - first was better I think perhaps Christmas period is not a family period in which to spend time here.
The hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
Nice location everything you need is here
Good for dog walking pond picnic area at the back
Beds not that comfy ok for short breaks
And no bins about the car park
Hotel near Cambridge City Center,Cambridge100% of visitors choose this area
GGuest User2025.12.18
I had such a wonderful stay at this hotel! The staff were super friendly and helpful from the moment I checked in until I left. The room was clean, cozy and exactly what I needed for my trip. The location was also perfect—it was close to all the places I wanted to visit. I would definitely recommend this hotel to anyone looking for a great place to stay, and I’ll definitely come back next time!
This was the largest room I stayed in during my UK trip. It's about a 15-20 minute walk to Trinity College and King's College in Cambridge city center. The area around is very quiet, and there's a supermarket about 100 meters away, so you can buy groceries and cook your own meals. There are also fast-food burger places nearby. Transportation is very convenient; you can take bus route 1 from Cambridge train station and it drops you right at the hotel entrance. When I first checked in, I found the cleanliness a bit lacking, especially the long sofa. However, after exploring the Cambridge University area, I realized that the entire Cambridge seems to have this damp, slightly old-fashioned feel. The shower was very comfortable, and the bathroom was also super spacious.
Stayed as close to Huntingdon Racecourse as where our cycle ride was starting. The room was clean and spacious. The bathroom was small and a little tired, the shower was OK, no flexibility with it, so had to wash my hair, which had only just been cut 4 hours ago. The breakfast was cereals, toast, packeted croissant, tea, coffee and fresh fruit juice. Really good value for the price. When booking the initial price changed which was frustrating, but still extremely good value for a last minute booking.
My stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
Very Good
248 reviews
8.9/10
Price from
US$89
per night
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7.2/10
Aarmin irannezhadThere is no hair dryer in the room, and the water pressure in the shower is low.
LLaomaidangI've stayed at this Hilton in Cambridge twice now, and both times it felt so welcoming. I booked the same river view room, and it was still just as comfortable and cozy. The front desk and restaurant were all the same, nothing changed. What did change was that this time I drove myself, and the parking was £26 a night – quite expensive! We walked to several Cambridge colleges and the shopping street, all within about ten to fifteen minutes. Cambridge feels much safer than London; you don't have to constantly guard your pockets or clutch your phone here. The breakfast was superb.
GGuest UserThis was the largest room I stayed in during my UK trip. It's about a 15-20 minute walk to Trinity College and King's College in Cambridge city center. The area around is very quiet, and there's a supermarket about 100 meters away, so you can buy groceries and cook your own meals. There are also fast-food burger places nearby. Transportation is very convenient; you can take bus route 1 from Cambridge train station and it drops you right at the hotel entrance. When I first checked in, I found the cleanliness a bit lacking, especially the long sofa. However, after exploring the Cambridge University area, I realized that the entire Cambridge seems to have this damp, slightly old-fashioned feel. The shower was very comfortable, and the bathroom was also super spacious.
GGuest UserHad trouble with hot water on shower control,very hot fine for me but would be concern for children
The control needs looking at
The room was very clean and the facilities were good would recommend to anyone
JJingshizhizoudijiExcellent! The room was small but very clean and tidy, perfectly adequate. The breakfast was surprisingly the best I had on my entire UK trip. Compared to the Hilton, Hampton Inn, and DoubleTree I stayed at later, their English breakfast with hash browns, sausages, and baked beans was far superior. There's a Sainsbury's supermarket and fast-food places like Pret A Manger right downstairs, which is super convenient. It's a bit of a walk to Cambridge, about 20 minutes on foot. The front desk service was also great and very friendly.
GGuest UserThis is the best hotel I’ve ever stayed at in the UK, much better than other £100 rooms in other cities. The environment is excellent. It is located right opposite the river where we could walk around, and there was a beautiful backyard where guests could sit and enjoy food and drinks.
The breakfast they offered was very nice, with plenty of choices. It was very peaceful and enjoyable just spending the morning there; you can really feel how a perfect morning should start in Cambridge.
The staff was also very helpful. They carried my luggage up and down the stairs during check‑in and check‑out.
As for the location, it is just a few hundred metres away from the River Cam and other viewpoints, most of which you can reach on foot. Other than that, the facility was well equipped, everything works perfectly without any malfunction happened.
Overall, it was a great experience staying there, and I would definitely recommend it to others if I get the chance.
GGuest UserMy stay at Novotel Cambridge was extremely disappointing due to serious cleanliness issues.
Upon checking into Room 205, I discovered visible blood stains on the duvet. This is not a minor oversight — it is a basic hygiene failure. Clean bedding is the absolute minimum standard any guest should expect. Finding blood stains immediately raised concerns about the room being properly cleaned and inspected.
I reported the issue and was informed that the bedding had been cleaned again. However, when I returned to check, the stains were still there. This was both frustrating and alarming, as it suggested a lack of proper quality control within housekeeping.
Only after escalating the matter was it properly addressed. Charlotte, the manager, eventually upgraded us to an executive room and provided complimentary breakfast, which I appreciate. However, this does not change the fact that the initial room condition was unacceptable and should never have happened in the first place.
An upgrade is a service recovery gesture — it does not erase the hygiene concern or the distress caused at the start of our stay.
I hope the hotel seriously reviews its cleaning procedures and room inspection standards to prevent future guests from experiencing the same issue.
Unfortunately, based on cleanliness alone, I would not rate this stay highly.
GGuest UserThe hotel is a bit far from the main Cambridge University area, requiring a bus ride, but it's still very convenient as most Cambridge attractions don't have parking, so taking the bus is the usual way to get around. The front desk staff were also very friendly and patient in answering questions. While early check-in wasn't possible, they did offer luggage storage. My only minor complaint is that there was no phone signal in the hotel, so I relied entirely on Wi-Fi – though mobile network coverage across the UK isn't great in general.
GGuest UserGreat downtown location, super convenient for getting around. Lots of universities nearby and plenty of Chinese restaurants within walking distance. They provide shampoo, body wash, conditioner, hand soap, hand cream, and tissues. Toothpaste and toothbrushes aren't in the room, but you can ask for them at the front desk. The room is spacious and clean.
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