This AC Hotel Birmingham is situated in a good, convenient location in city centre. Numerous restaurants and cafes nearby.
Staff was very polite and helpful.
Room is clean, comfy and reasonably sized, but the mattress is a little bit too soft for me personally.
Highly recommended for traveller !!!
The hotel’s parking lot became over crowded due to an event. Meaning we had to park in the airport’s car park and walk back.
Unfortunately the location of the hotel means that we were very close to the take off runway and we could hear planes all the time, the windows and walls were not soundproofed enough.
Lastly the pillows were rather uncomfortable as they were much too empty, felt like a ballon instead of an actual pillow.
Otherwise the room and the hotel were clean and the room service was actually surprisingly pleasant. The staff we encountered was friendly and helpful.
The food they served was really tasty as well.
Our stay was pleasant the room was a great size and the hotel is in a great location. However, some of the furniture looked a little beaten up and the chair in the bedroom was stained. There was also a few stains in the bathroom. It would have been great if there had been a mini fridge in the room. We would however stay again
Hotel near West Midlands3.7% of visitors choose this area
LLing Tsz2025.05.13
The aircon system was totally sucks, it happened to numbers of rooms, even we changed the room it wasn’t help. The staff told me that the maintenance can only be conducted on weekdays (our stays in during weekends) !!!! We can’t breath while we were sleeping, no choice but to open the windows. Our room is facing to the Main Street with heavy traffic even siren sounds from police car. Luckily we just stay for 1 night. Once is enough !
Less than 10 mins away from New Street Rail
station so very near Bull Ring and other attractions as Birmingham Library which looks like a cake!Amazing!
Easy check in and out. Hotel has a luggage area so on check out we managed to stroll around comfortably. Friendly staff like Elsa. Good breakfast. I love the vegetarian sausages and the cute, soft little pancakes. Coffee is important for me so I loved that they have 3 coffee machines so no long queue! The reception area has a very nice smell. I want to buy the air freshener they use☺️ Clean room with a very nice view. Had a good stay except that some nearby guests would rather close their doors so loudly that it disrupted my sleep. I just wish people could be a bit respectful.
The hotel is located close to everything I needed in central Birmingham. The room was clean and staff friendly. Only 2 things- the walls between the rooms are too thin. You can hear everything happening in the room next door including what they are watching on television and sleep noises. Secondly the breakfast variety is limited but having read reviews by others, I prepared appropriately.
A hotel that’s perfect for public transportation and by car: it’s this. On the square opposite Coventry Rail Station along the main road with drop off access.
Part of the IHG brand, the hotel is stuffed with modern, quirky colourful decor including a silver open top Austin Healy in the reception area. The ground floor is one big open space that navigates from lobby to bar to restaurant/breakfast area and an exit where the outdoors semi enclosed seating area is. It’s Britain, so no heaters or covers but it’s an acceptable smoking area!
Upon checking in we received a 20% voucher off all the F&B which doesn’t happen often. The kitchen was closed by 9 but we and our friends enjoyed a drink in the bar area.
The room was super lovely, all brand new, super clean and nicely decorated. Personalised smart TV but the smart function didn’t work alas! Overall: a wonderful experience!
Met with a warm greeting at reception. Registration was swift. The room was spacious, clean, and modern. Excellent facilities both at the hotel and nearby. Food and beverages are reasonably priced. Breakfast was plenty and wholesome.
Hotel near West Midlands55.6% of visitors choose this area
AAnonymous User2025.01.07
The staff's attention is discriminatory, for several nights 1 they did not put towels, another night they left us without shampoo and they added water to the hand soap, additionally they checked what was served for breakfast, they checked every day very carefully.
We left very sad, we couldn't wait to run away from this hotel, we were very bored.
Amazing
83 reviews
9.4/10
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BBumblebee06I stayed at the Leonardo Royal Hotel Birmingham for 3 nights and had a fantastic experience. The hotel is in a perfect location—central, convenient, and great for exploring the city. It has a luxurious feel throughout, with modern decor and a very clean environment.
The staff were lovely—always polite, helpful, and welcoming, which made the stay even more enjoyable. The room was well-equipped with great amenities including coffee pods, tea, and coffee, as well as both still and sparkling water provided daily (a bottle of each).
A big plus was the in-room entertainment setup—you can easily connect your phone to the TV via the hotel Wi-Fi to stream your favourite shows on apps like Netflix and Prime Video.
Overall, I was really impressed with the comfort, service, and attention to detail. I’d definitely recommend Leonardo Royal Hotel Birmingham for a stylish and relaxing city break.
GGuest UserWe are here for my big day, the graduation ceremony in Coventry University for attaining my Masters in my home country, an associate with CU.
The room is within proximity to my University, thanks for that and it makes the graduation process even easier as the gown and mortar hat was inside the Britannia Hotel. 🙏🏼
The one or things to comment about is the lack of air-conditioning machine provided to the guest rooms especially during this time, the summer. Others not much comment as the price of the room is priced economically for the common goods.
Thank you Britannia
LLing TszThe aircon system was totally sucks, it happened to numbers of rooms, even we changed the room it wasn’t help. The staff told me that the maintenance can only be conducted on weekdays (our stays in during weekends) !!!! We can’t breath while we were sleeping, no choice but to open the windows. Our room is facing to the Main Street with heavy traffic even siren sounds from police car. Luckily we just stay for 1 night. Once is enough !
GGuest User5th floor but no great view as it's so built up that side of hotel. Air conditioning loud and squeaky. However, room large for a twin, bathroom good size, great shower, clean linen and room, comfortable beds, good lighting and good breakfast options. Bargain!
GGuest UserHotel is not in a bad location for trips out…
But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
GGuest UserThe location is great. Right in front of the new street station.
The staff is great. The room is simple but clean and comfortable. The bathroom had a bathtub.
Unfortunately it was not really sound proof. I could hear door closing and some thumps from above.
I hope my talk or watching TV did not disturb other guests.
TTomieMercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰
LlauliVery clean and modern. I had a room without a window, which was fine. Bed was a little firm for my comfort, but lots of pillows, soft fluffy towels & nice bathroom products plus hairdryer & full length mirrors were provided. Bathroom was a wet room with a bit of an awkward shower if you don't want to wet your hair & bathroom gets totally wet. Located in the heart of the jewellery quarter.
MMike LutzA very pleasant stay in a clean room with decent amenities. The bed was comfy and I didn’t hear noise from other guests, it was good to have blackout blinds too. The location was perfect for my conference and walking distance to the city centre (about 15 mins). The breakfast is decent and there are snacks and drinks available as well.
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