Hotels With Wi-Fi in West Midlands, United Kingdom

Stay was nice but the room was really cold even with the room air heater on but other then that no complaints

Located on part of the Birmingham University campus in Edgbaston so good location for academic conferences / visiting the university, also short distance to dental hospital, cricket ground, tennis centre etc. Plenty of free parking including blue badge and EV charging. Check-in was quick and efficient. Angela, who checked us in, was friendly and helpful. There is a large bar which serves smaller meals throughout the day and also a restaurant in the evening. The bar food was average price for hotel food (£12+ for sandwich with some soup)  and average quality. Room was clean and tidy, with modern decor. It was very spacious and well equipped with seating and table, ironing board, plenty of pillows, pod coffee machine and plenty of coffee pods, tea bags etc. Black out blinds worked well and there was minimal noise from other rooms / corridor. Would definitely stay again if in the Edgebaston / Birmingham area. 

Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

Reception staff very friendly and helpful. Good breakfast - bacon beautifully cooked. Hotel bathroom needs renovation - washbasin crazed. One of the reading lights over the bed was broken off.

When | booked this room in the description was the word 'accessable' was in the description, this means it is a wheelchair accessable room, I, by lack of a correct description booked this room, as all of these rooms are right by reception I did not get a good nights sleep, too many people in and out at all hours, I had asked for a quiet room, I was told that if I wanted to change rooms I would have to pay an extra £5.00, this I agreed to, unfortunatly there were no other rooms available, when I asked why the room had not been described at wheelchair accessable which I would not have book as I am not disabled and would not book that room as a genuine disabled person may have wanted it. I was told it was down to political correctness. Woke rubbish strikes again, for goodness sake it is what it is, its wheelchair accessable, as I misunderstood the description so could a genuine disabled person and would possibly not have booked this room thinking it didn't have the right facilities in it!!

Convenient if you are attending an hour event or conference in Birmingham ( it is way cheaper) Very basic in every way but it did for me . Birmingham is only 15 mins approx away. The hotel is being refurbished and repainted so the place does look a bit disheveled. Very basic food- evening meal and breakfast but was ok for a one night stay. I would book again because so close to Birmingham but much cheaper.

Arrived early - 40 minutes - asked if possible to check in. Told to wait ten minutes and then told ok. Went to room and not ready. Housekeeping not aware but did say they'd do our room quickly. No problem. Just wanted to use loo and would come back later. Returned much later. Room ready and clean. Bedroom bin had not been emptied. Very noisy from traffic through the night. Pillows uncomfortable. Breakfast pretty poor. Hot offering sparse and cold. Continental limited. Staff were very pleasant which was lovely and probably made up for the shortcomings. Would choose somewhere quieter, ideally.

Beware of hidden charges! They charged us £5 extra for parking because we booked through Trip.com, they claimed it was a travel agent and therefore chargeable. Where I booked it said parking included. Also I had pets with me, despite the 2 routes I went through while booking both said pets welcome, no mention of £15 extra PER pet not room. Every other hotel and I travel with pets a lot always says how much or additional charge may be applicable. Nothing on this one and they are putting it up to £20 per pet. I showed the way I booked and even checked it out, no mention of a charge. He showed me 3 ways it does through the Wyndham site. Like I am going to go through that because I know who their parent company is🤷. I was stuck over a barrel very tired and nowhere to go so had to pay. However normally I wouldn't, it's wrong, false advertising by commission and I will never use them again. Someone else who used a different method to book was getting a £5 parking charge too, they weren't happy either.

The hotel is in a friendly location, convenient for walking anywhere, the environment is very good and clean, the reception is also gentle and polite, the room is very exquisite, the facilities are complete, I stayed for a total of three nights, the room on the first night did not have heating, the room after two days had heating, but it was not always on, I think the hotel adjusted it by itself, fortunately the weather was not too cold, overall I was satisfied