Decent enough stay. Comfy bed and good shower. The surrounding area isn’t great. There is plenty of eateries within a 10 min walking distance, but you have to go under the subway and it’s not the most friendly.
Hotels in West Midlands7.8% of visitors choose this area
GGuest User2025.07.15
The hotel is right by the train station, only a few minutes' walk away, making check-in very convenient. Its location also makes travel incredibly easy, with large shopping malls and supermarkets, such as the famous M&S, close by, making shopping a breeze.
The hotel location is great: 3 minutes to the New Street Station (i.e. the main/central railway station), Mailbox (a shopping and restaurant center along canals), and Birmingham Museum and Art Gallery, 5 minutes to China town, 10 minutes to Jewelry Quarter (all by walking)… The room was clean and the bed comfortable. However, the other guests’ showering and toilet flushing was overheard all the time/continuously, specially between 6 am-8 am. The breakfast is nice but the restaurant flow (the positions of the food, drinks etc., and the movements of the service staff) is not OK.
The hotel environment is quite good. Among all the hotels of the same group that I’ve stayed in, this one is considered one of the better ones. The only downside is the breakfast — it’s not really suited to Asian tastes. The flavours are too strong, and the meat items (bacon and sausages) are on the salty side.
This is a gem of a hotel - we arrived very late and left in the early hours due to catching a flight from Birmingham airport (10 mins away). So needless to say we didn’t see a great deal, but our room was stylish and spotless. If we are to fly out of Birmingham in the future we will ensure we give ourselves enough time to sample the restaurant etc.
Hotels in West Midlands18.8% of visitors choose this area
MMotty2025.07.28
Good location but there is a nightclub nearby. It was too noisy when we opened the window. The cooler air cond) was out of order. Hotel staff Romila was very helpful. She arranged another room with cooler working properly. Therefore, we can close all the window to reduce the noise and can have better sleep.
The location is good, not far away from the new street railway station. About 15minuyes walk. It is located in the Aston Uni. It is really quiet and safe. The room is really clean and comfortable. The breakfast is great with various foods to be chosen.
Hotels in West Midlands7.8% of visitors choose this area
AAnonymous User2024.01.01
The transportation is convenient. It is very suitable for business trips. It saves a lot of time and can rest. There are also many places to eat around. It is convenient.
Friendly professional staff even when it was extremely busy over breakfast
Rooms very clean and well stocked
We had to turn the room ventilation/heating off as it was warm enough for us
Great location for us - we were attending a women’s football game at Aston which was a 30 minute walk away.
Lots of eateries over the way.
The only negative I can comment on was the fact the road sign was not lit so we missed the turn off as it’s tucked down a little slip road.
We had a good stay and would definitely book it again for our next visit.
Very Good
61 reviews
8.7/10
Price from
SGD 85
per night
Check Availability
See All Hotels With Wi-Fi in West Midlands
Travelers Reviews of West Midlands Hotels
See all
8.8/10
Very Good
BBumblebee06I stayed at the Leonardo Royal Hotel Birmingham for 3 nights and had a fantastic experience. The hotel is in a perfect location—central, convenient, and great for exploring the city. It has a luxurious feel throughout, with modern decor and a very clean environment.
The staff were lovely—always polite, helpful, and welcoming, which made the stay even more enjoyable. The room was well-equipped with great amenities including coffee pods, tea, and coffee, as well as both still and sparkling water provided daily (a bottle of each).
A big plus was the in-room entertainment setup—you can easily connect your phone to the TV via the hotel Wi-Fi to stream your favourite shows on apps like Netflix and Prime Video.
Overall, I was really impressed with the comfort, service, and attention to detail. I’d definitely recommend Leonardo Royal Hotel Birmingham for a stylish and relaxing city break.
NNell2025Room is great size and has all the basic amenities you'll need in a three star hotel. It's clean and definitely updated compared to how it used to look years ago. Unfortunately, there's no AC, bed is a bit smaller compared to standard hotel. Bathroom was leaking when showering. Tap needs greasing as it was a bit stiff to lift. W/C flush needs fixing so it flushes properly. WiFi was very slow and intermittent. The reception area as well as the building exterior unfortunately still looks tired and dated still after so many years. I wish they'd repaint it as it's next to the bus station. Also, the breakfast food were overcooked. Bacon, chewy, hash brown looks likes cooked in used oil as it's so brown rather than golden colour. The brown bread taste bitter. The coffee wasn't nice either. I think it's time that Britannia invest in modernising their Coventry City centre chain.
.
GGuest UserThe hotel is right by the train station, only a few minutes' walk away, making check-in very convenient. Its location also makes travel incredibly easy, with large shopping malls and supermarkets, such as the famous M&S, close by, making shopping a breeze.
AAndrew from SporeTo be fair Birmingham at first glance coming out of the station doesn’t look all that safe for a foreign traveller. The route to the hotel would initially reinforce that impression. However after walking the city the next day for over 6-8 hours, while the location is NOT city Center, it is actually located in a good place close to all the major places I need to visit on foot; train station, the mega mall Bullring, Birmingham city center / cathedral / St Martin’s mkt, the hip new part of town - Gas Basin (canal waterways) and also the city’s modern library with the rooftop gdns (@ Centenary Square). The rooms looked like it was recently refurbished. For the price I paid (58 Pounds for 2 pax), it was the best value out of my entire 16 day UK trip covering 15 different towns - up & down the UK (incl London/Cambridge/Leicester/Coventry). In short, a pretty damn good deal. It had aircon which was a major blessing in summer as most other places I stayed, didn’t have that.
GGuest UserGood location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
JJeff & LynLovely overnight stay.
Hotel was really busy with a large party but the staff looked after us really well.
Not a reflection on the hotel but they booked a taxi to pick us up and the taxi firm were totally useless. Having waited twenty minutes past the scheduled time, we called an Uber which was there in five minutes.
Overall, this is a great hotel which we have stayed at previously and will do so again.
JJSTWComfort Inn Location is great, just next to Birmingham New Street train station and within 3 mins walking distance to Birmingham China town, so plenty of restaurants and cafe surround this hotel.
The only downside is the shower area, the curtain was short and water spilling everywhere when take shower.
Overall I would rate 4.0 for Comfort Inn due to excellent location and reasonable price
WWinsomeThe hotel was good
The parking cost was a surprise to me and my friend who picked me up got a parking ticket as he was there for 18 minutes
The staff in the restaurant was excellent Carolyn met my dietary needs every day and she remembered what l required each morning lovely helpful lady
AAsnafi NaderThe hotel location is great: 3 minutes to the New Street Station (i.e. the main/central railway station), Mailbox (a shopping and restaurant center along canals), and Birmingham Museum and Art Gallery, 5 minutes to China town, 10 minutes to Jewelry Quarter (all by walking)… The room was clean and the bed comfortable. However, the other guests’ showering and toilet flushing was overheard all the time/continuously, specially between 6 am-8 am. The breakfast is nice but the restaurant flow (the positions of the food, drinks etc., and the movements of the service staff) is not OK.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.