I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
Excellent value for Money. Very happy. Room was great. Nice and clean. Reception staff were extremely helpful and friendly. The breakfast was also excellent with a huge choice of food and parking was free also.
Mercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰
A word of caution. My issue was resolved favourably but my advice is to check the reservation and ask the questions.
The ibis Birmingham Airport has 2 levels of accommodation at the same location.
I booked and paid for the Ibis through Trip. On arrival I was told the Trip had made my reservation in Ibis Budget. The concierge told me me there was nothing he could do. I would have to take it up with the booking agent, Trip.
I accepted the room ( I have stayed here before in ibis Budget, I knew what to expect. Perfectly adequate for an early morning departure.)
My disappointment was that I had booked and paid for the higher end accommodation on this occasion.
Needless to say, I contacted customer support services and after sometime and various explanations and photographs, my issue was understood. I chose to accept the compensation offered.
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
I would recommend the Holiday Inn highly as .my overnight stay on 5/2/24 was excellent. Free shuttles to and from train station, helpful professional staff, lovely room and good restaurant food at reasonable prices. I will definitely book again if catching early morning flights. Shuttle bus starts at 5am but was fine for my 7.40am flight although long queues at security checks.
We travelled to Coventry for The Wooden Spoon rugby event. The Telegraph was perfect for us, we flew into birmingham and got the bus straight to the hotel £2 each….the location was terrific, shops and restaurants only minutes away. We had room service our first night, food was delicious, really enjoyed the buffet breakfast it had a really great selection. Our room was spotless, the beds very comfortable…air con was very welcomed as it was a really warm weekend….can’t say enough good things about the staff, everyone very helpful and polite…….I would recommend The Telegraph to anyone travelling to Coventry, we will be back.
We had a fantastic stay overnight. fabulous staff willing to help very caring and understanding very helpful all the time we was there. breakfast was amazing. I’m very wonderfully presented those everything you wanted and all nicely displayed and absolutely wonderfully clean and the staff was great so Wood come back thank you. Thank you for everything bye-bye.
Well located in the centre of Coventry, the room was reasonably spacious with ensuite facilities.
Reception staff were quick to deal with me upon arrival.
Make sure you take photo ID as this is required for check-in.
My only gripe was that the curtain in my room didn't cover the entire window, so light was streaming in from very early in the morning.
Dinner and breakfast are available at an extra cost, but I can't comment on the quality because I dined elsewhere.
191 reviews
7.3/10
Price from
164 BYN
per night
Check Availability
See All Hotels With Wi-Fi in West Midlands
Travelers Reviews of West Midlands Hotels
See all
8.9/10
Very Good
SSOK YUENI would gladly give this place more than five stars in my review. The breakfast offered is incredibly diverse, which is a highlight of my stay. Additionally, the bed is exceptionally comfortable, ensuring a restful night's sleep. I also appreciate the modern decoration throughout the hotel, which adds to its overall charm. Furthermore, the waiter at the hotel provided excellent service, contributing to a pleasant experience. However, I do have one concern regarding the parking space; I worry that if I return, it might be difficult to find a spot.
GGuest UserWell located in the centre of Coventry, the room was reasonably spacious with ensuite facilities.
Reception staff were quick to deal with me upon arrival.
Make sure you take photo ID as this is required for check-in.
My only gripe was that the curtain in my room didn't cover the entire window, so light was streaming in from very early in the morning.
Dinner and breakfast are available at an extra cost, but I can't comment on the quality because I dined elsewhere.
LLing TszThe aircon system was totally sucks, it happened to numbers of rooms, even we changed the room it wasn’t help. The staff told me that the maintenance can only be conducted on weekdays (our stays in during weekends) !!!! We can’t breath while we were sleeping, no choice but to open the windows. Our room is facing to the Main Street with heavy traffic even siren sounds from police car. Luckily we just stay for 1 night. Once is enough !
SSfrixelReally unsatisfied with the cleanliness of the room, there was a huge amount of dust anywhere that I was sneezing continuously.
Also, the most disgusting thing were the bedsheets, stained with yellow spots! I asked for a new set of bedsheets and the reception gave them to me and I had to put them on, because there was no one of the cleaning team to do it.
Very very very unsatisfied.
GGuest UserHotel is not in a bad location for trips out…
But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.
GGuest UserThe location is great. Right in front of the new street station.
The staff is great. The room is simple but clean and comfortable. The bathroom had a bathtub.
Unfortunately it was not really sound proof. I could hear door closing and some thumps from above.
I hope my talk or watching TV did not disturb other guests.
TTomieMercure Birmingham west hotel is easy to locate, easy to check in, I and my husband loves the facilities, the pool, the gym, steam room and sauna, it was my first experience in the steaming room, the jacuzzi spa was amazing, the hotel is neat, I try to change my room but there were lot of guest, I was communicated to about it and it was clear, we love the services including the amazing breakfasts buffet 🥰🥰
GGuest UserChic design with amazing staff, coffee machine downstairs for 1.50/2quid a cup. Nice showers and bathrooms. Great access to JQ and stations for train and metro. Chill area up from the church with plenty of choice restaurants. Recommend ottos for pizza which is just across the road, closes 9/10.
AAsnafi NaderThe hotel location is great: 3 minutes to the New Street Station (i.e. the main/central railway station), Mailbox (a shopping and restaurant center along canals), and Birmingham Museum and Art Gallery, 5 minutes to China town, 10 minutes to Jewelry Quarter (all by walking)… The room was clean and the bed comfortable. However, the other guests’ showering and toilet flushing was overheard all the time/continuously, specially between 6 am-8 am. The breakfast is nice but the restaurant flow (the positions of the food, drinks etc., and the movements of the service staff) is not OK.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.