My stay at The Royal Senses Hotel in Crete was truly exceptional. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel right at home. The hotel itself is beautifully designed, combining modern luxury with traditional Cretan touches that create a tranquil and inviting atmosphere.
The rooms are spacious, impeccably clean, and offer breathtaking views of the sea, especially during sunset. Every detail, from the comfortable beds to the high-end amenities, was thoughtfully curated for maximum comfort. I especially loved the private pool, which added an extra layer of relaxation to my stay.
Dining at the hotel was a highlight, with a variety of restaurants offering fresh, delicious, and locally sourced dishes. The Cretan cuisine was outstanding, and the service was attentive and professional. There’s something for every palate, and I never had a meal that wasn’t top-notch.
The resort’s amenities are equally impressive, with a spa that provides indulgent treatments, a well-equipped fitness center, and multiple pools perfect for lounging. Whether you’re looking for a relaxing retreat or a base to explore Crete, The Royal Senses delivers on every front.
The hotel’s location is ideal for exploring the island, with easy access to nearby beaches, charming villages, and historical sites. The staff also went above and beyond to offer recommendations and assist with arranging excursions.
Overall, The Royal Senses Hotel is a perfect blend of luxury, comfort, and authentic Cretan hospitality. I would highly recommend it to anyone seeking a memorable stay in Crete.
This review highlights the hotel’s luxury, location, and excellent service, appealing to travelers seeking a high-end experience.
The service is good. I asked if I would like to help us with our luggage or send me to the airport. A welcome drink is also provided. It does feel like a high-end hotel. In addition, they can do valet parking, just park the car next to the hotel and find their staff.
WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K
Convenient location, about fifteen minutes from Heraklion and the airport. Located on a quiet and pleasant stretch of beach. The rooms are spacious and equipped. Thinking down to the smallest details. Outstanding user experience. A welcome collaboration with Psaki Restaurant. What made our stay extraordinary is the wonderful service and the kind and dedicated staff. Thank you!
With a stay at Mitsis Cretan Village in Hersonissos, you'll be a 5-minute drive from Port of Hersonissos and 6 minutes from Star Beach Water Park. This all-inclusive hotel is 5.5 mi (8.8 km) from Stalis Beach and 7.3 mi (11.7 km) from Malia Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, outdoor tennis courts, and a waterslide. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Veranta, one of the hotel's 4 restaurants, or stay in and take advantage of the room service. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 322 air-conditioned rooms featuring refrigerators. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and complimentary toiletries.
The hotel is about 15min walk from the airport. Easy to find. The staff were very helpful and nice. The room was clean and organized.
The shower wasn't so nice, it's a bath with no curtain so the floor gets very wet when showering.
So the hotel was very good, the only problem was the reservation, I booked with trip with private jacuzzi, and when I arrived at the hotel there was no reservation with jacuzzi but only a basic room.
I saw the reservation at the hotel so the error came from trip.
They only reimbursed me 293 euros while the rooms without jacuzzi were at least 500 euros less..
Really disappointed, I don't think I'll book again on trip.
But the hotel was great!!
The hotel is pleasantly located by the sea, 30 minutes walk from the port, with a pretty garden. The swimming pools are very pleasant and the deckchairs comfortable.
The staff is pleasant, smiling, but not up to standard for a hotel of this standard. Training problems are obvious: tables not necessarily cleared, non-compliance with orders.
The rooms were not cleaned very well, and often we had to ask reception to have it corrected. I regret having paid extra for a suite, whereas with a classic sea view room the view was much more beautiful, and the facilities of the classic room were better: my terrace lacked something to put wet clothes on for to dry them, in the bathroom no shelf to put things on, it's really problematic for an establishment of this standard. Just like in the wardrobe, it was impossible to put the clothes down, I had to leave them on the desk even though there was a lot of empty space that could have been used as a shelf. This is not normal. The valet parking service is appreciable. Overall I am satisfied with my stay, but you have to be careful, because the price is high and the services are not necessarily up to par. 
We had a great time, the facilities and service are excellent.
We were disappointed with the food, both the breakfast, lunch and dinner. The only food that was tasty and appropriate for the hotel level was the food that was paid extra in the restaurant on the beach/pool.
There is no free drink, the water is sold at a price 13 times higher than in nearby supermarkets.
Even if you arrive very early all the beds in the pools are taken/kept, people keep them even while they go for a few hours to eat/sleep, but the hotel employees, unfortunately, do nothing about it.
Great
45 reviews
9.3/10
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TWD 7,362
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GGuest UserWe stayed here for 4 nights. I had booked a sea view room, but they said it was upgraded to a room with a jacuzzi. While the jacuzzi was nice and relaxing, the sea view was quite limited, which was a bit disappointing.
The property is located in a remote and peaceful part of the island. It has excellent internet access and a decent outdoor gym. Since it is right by the sea, you can enjoy walking or running along the coast to the nearest town, Mavrikianon.
One important thing to mention is that the property does not have direct access to the sea. To swim, you need to go to either Plaka Beach, which requires a minimum spend of €40 per person to use the sunbeds, or to Mavrikianon Beach, which is much more affordable at €5 per person for the entire day. Mavrikianon Beach is very pleasant and close to markets where you can buy drinks. There are also some good food and drink spots nearby, such as Rudi’s Bar, a British-style pub, and Porto Rino, which serves great pizzas. Make sure to skip Nico’s Fish Tavern and try the Ferryman instead — you won’t regret it.
What we found most frustrating was the lack of mosquito screens on the windows. Sleeping with the windows open was not really an option, even though the natural breeze was wonderful. Our room had air conditioning, but we tend to get sick sleeping with it on. There was a ceiling fan as well, but it is a shame to miss out on the fresh air simply because of a missing screen.
The breakfast was also a disappointment. There were very few options, the coffee was not good, and the omelettes were overcooked.
The most inconvenient part of our stay was the parking system. You have to check in and out with security every time, which felt excessive and time-consuming. It gave the impression of entering a high-security zone, not a relaxing holiday resort.
Overall, it was a good experience with some nice features, but for the price, it lacks comfort and convenience in a few key areas.
.
GGrimI knew as soon as I heard goats with their little bells on that I’d like this place. Quiet, quaint, country accomodation on the way to Samaria Gorge.
The family who run it were all lovely, and mum even made me up a picnic to take on the hike before dad gave us a lift to the starting point.
Maybe it’s because it never happens back home, but I ordered a beer downstairs upon arrival, and got given free olives - that made my absolute day and, though previously incorruptible, my loyalty was bought instantly and totally.
I also had the rabbit fry up thingo, which tasted great, although the salad itself was even better, though it curse my carnivorous tongue to say it.
The bedroom had a great balcony for looking out over the green and rocky hills. Bed was super comfy, and it actually was a little colder way up in the Omalos elevation (in June) which made sleep come very easily for those like me who run hot. Big fluffy blanket in the cupboard though for those of you who like to be warmer.
The bathroom is a bit small and being on the tall end of the height spectrum I had to be wary not to knock myself out on the hand basin when using the toilet. But if you’re under 6 foot you’ll patting your genetics on their small back.
The building is relatively old so expect to hear some footfalls as other guests go past your room, but other than that, blissfully quiet overnight.
The daughter of the family speaks really good English which helped a couple times, when regretfully I seemed to have forgotten all my Greek (which I rudely hadn’t learned prior to arriving).
I can’t recommend this homely hotel enough, so if you’re on your way to hike the gorge, park your car here and stay the night. Then stay in Agia Romelli at the very end of the hike. Then come back to Omalos the next day and get some home style cooking back into your weary body.
Or whatever floats your ferry.
MMish and DashMy stay at The Royal Senses Hotel in Crete was truly exceptional. From the moment I arrived, I was welcomed by the warm and friendly staff who made me feel right at home. The hotel itself is beautifully designed, combining modern luxury with traditional Cretan touches that create a tranquil and inviting atmosphere.
The rooms are spacious, impeccably clean, and offer breathtaking views of the sea, especially during sunset. Every detail, from the comfortable beds to the high-end amenities, was thoughtfully curated for maximum comfort. I especially loved the private pool, which added an extra layer of relaxation to my stay.
Dining at the hotel was a highlight, with a variety of restaurants offering fresh, delicious, and locally sourced dishes. The Cretan cuisine was outstanding, and the service was attentive and professional. There’s something for every palate, and I never had a meal that wasn’t top-notch.
The resort’s amenities are equally impressive, with a spa that provides indulgent treatments, a well-equipped fitness center, and multiple pools perfect for lounging. Whether you’re looking for a relaxing retreat or a base to explore Crete, The Royal Senses delivers on every front.
The hotel’s location is ideal for exploring the island, with easy access to nearby beaches, charming villages, and historical sites. The staff also went above and beyond to offer recommendations and assist with arranging excursions.
Overall, The Royal Senses Hotel is a perfect blend of luxury, comfort, and authentic Cretan hospitality. I would highly recommend it to anyone seeking a memorable stay in Crete.
This review highlights the hotel’s luxury, location, and excellent service, appealing to travelers seeking a high-end experience.
GGuest UserThe hotel is pretty clean and modern. We found the beds to be very comfy and the hotel's location was pretty convenient near the old town and port areas. The rooms are well appointed with a couple of chairs, a work area, a coffee/tea station, big TV and a large bathroom. There were enough plugs around the room and many switches with light settings to get it just right. We appreciated the balcony and the view outside but there were some cars that drove by with very loud music each night. The only significant complaint we had was that the bathroom shower leaked very easily in our rooms and got the floor wet near the toilet.
The breakfast at the hotel was pretty good with a variety of Crete foods like cheese and pastries. There was fresh scrambled eggs and a very good sausage available as well. The breakfast also had a large variety of preserved fruits that paired well with the Greek yoghurt and included oranges, cherries, grapes and figs.
We appreciated that the hotel had inexpensive parking nearby at Central Parking which was 7 Euros per day with unlimited in/out privileges as long as we got a stamp when we got in. The hotel also had a restaurant that offered room service and there was a popular cafe just across the street. This hotel was a good base for exploring Crete with a convenient location near the airport and the price was very fair for us.
GGuest UserI was waiting more from the hotel… I don’t think the pictures shows exactly what the hotel offer… specially the pools…
Me and my boyfriend had a very bad situation.
We went to a tour in Santorini and the Ferry boat was late on the way back. Our guide called the hotel asking for a late dinner for us and the hotel said they would provide.
When we reached in the hotel we saw that they put our food ON THE FLOOR, close to the room door.
I made a mistake (I assume) I wanted hang out that thing saying “ make up my room” but I choose the wrong side and put there “ do not disturb “
But if our guide called the hotel saying that we were in Santorini of course they could go into the room to put our food in the fridge or keep in at the bar…
I went down and talked to a guy in the repception showed him the picture I attached here and he answered me that was my mistake putting the “do not disturb” at the door and he could do nothing for us, we should eat that food that was on the floor 😱😡. No excuses for this…
On the day after I talked to the manager and she apologized and gave us a voucher for the lunch.
We apologized but I will never forget this situation…
ААнастасія ГлавацькаToday, I have landed back home after spending amazing week at this family-run hotel. I can definitely tell you that it was one of the best holidays I have ever had, filled with nice people and great Greek weather. The hotel is located very conveniently, you have a lot of shops and restaurants nearby. Lidl is just 5-7 min walk. Next to the hotel there was a great coffee shop- Move on. Next to the hotel there is a bus stop which will take you to Chania city centre for a nice promenade and a delicious dinner. Hotel itself is of an apartment style with amazing pool which was always well-maintained and clean. Every day the girls made sure that our room is clean and we have new towels, and they were making quite impressive compositions from flowers and towels😁 The manager of the hotel was extremely friendly and always dealt efficiently with any requests we had. Breakfast was delicious and overall our stay was extremely enjoyable. Definitely visit this hotel to feel the amazing Greek hospitality.
DDRIEDGERIt’s ok. Sone things are good. Like dinner is a fair price for the smorgasbord style. Breakfast is ok. Not great. But enough. Sufficient. AC does the job in the room. Slow. ButAC in common areas is at 25. For many cultures 25 is warm and puts ion a sheen or sweat still. Not fun to sweat indoors while eating. Prices are high for juices. Smoothies and such. Too bad. And some rules are weird. saying I can’t have my own food or drinks. Etc. sorry. Your a three star hotel. You don’t get to tell me what to do. We are paying for shelter annd accommodations. And we will live as we wish when it comes to basics. Food for thought. Wifi is useless in rooms. Or our room. Travellers need wifi in the modern eta. Simply unacceptable. Staff is ok. Not charming. But willing to try and help. Also: The pool - can’t be used after 6 pm, that’s insane. Travelled all over the world. I have never seen that before. It’s asinine. You leave for the day. Come back. And can’t swim after 6 pm, ridiculous. .
LLeoGoWe spent 5 days in this beautiful hotel. In this hotel we met the most kind, friendly and responsive people of Greece - the hostess of the hotel and her family. We were met very hospitality with a wide smile and it was a great start to a good rest in Crete. Given that we have just left Santorini, the next strike of ferrymen began and we were very excited by the whole situation and confusion.
Great thanks to the hotel owner for her daily joy, good mood and positive.
The hotel is very good, located on one of the noisy streets of the city, but a little bit away from the noise itself, i.e. sleep was comfortable.
Breakfast and dinner are quite good, for them separate thanks.
There are parking spaces nearby (behind the building opposite the hotel exit).
The rooms are comfortable, there is everything necessary. The beds are comfortable.
The sea is near, 15 minutes walk.
No regrets have chosen this hotel for a holiday in Crete.
JJimmibobAbsolutely stunning place in a perfect location just a short stroll along the sea front to the historic old town of Chania and the Venetian Harbour. In the other direction an even shorter stroll to the harbour and Nea Chora beach - which has a ton of bars shops and restaurants. Property is directly on the seafront in a real tranquil location - with a beautiful pool and incredible sea views everywhere you stood. The staff were fantastic and even contacted me on WhatsApp prior to my stay to arrange my check in. Had my room ready early - which was fabulous. I was incredibly lucky to have a suite with a hot tub right on the sea front - beautifully decorated, fresh, clean and the views from the balcony were incredible. I believe breakfast is included for all guests, which was lovely with a wide variety of hot and cold food drinks and pastries. The only criticism is of myself that I didn’t stay longer. I would come back in a heartbeat!
GGuest UserThe location of the hotel is definitely very good and a plus point.
We were greeted in a friendly manner and the lady at the bar gave us a welcome drink. The hotel looks quite high-quality at the entrance and you feel like you're in good hands. I would say it's not 5-star level, but around 3.5-4 absolutely.
The room we were given unfortunately had no windows (the description said there was one). No problem for us. Our biggest criticism is that there was no door in the shower because it had been removed. So you couldn't shower properly without water spraying outside. When we told reception, they just said ”we didn't know” and preferred to answer the ringing phone and leave the guest standing there. Who would know if not the hotel, so unfortunately it's far from 5-star service. We expected a small apology and that the problem would be taken care of. I think it's a real shame that you pay so much money and then get a room that doesn't meet the standard and isn't really at the level you want it to be given to guests. Luckily we only spent one day here and had previously spent the week in a real 5-star hotel.
I can really only give this hotel 3/5 stars overall.
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