Hotels With Wi-Fi in Riau Islands, Indonesia

I had such an amazing experience staying here! From the moment we arrived, the staff were incredibly friendly and welcoming — especially Agus, who went above and beyond to make sure we felt comfortable and well taken care of. He always greeted us with a big smile and was super helpful with everything we needed throughout our stay. The breakfast was seriously impressive — there were so many options to choose from, and everything tasted fresh and delicious. You can really tell they put effort into making sure guests start the day right. Definitely one of the best hotel breakfasts I’ve had in a while! The location is very strategic, close to everything — shopping, restaurants, and main attractions — which made it so convenient to get around. The room was spacious, clean, and comfortable, with everything we needed for a relaxing stay. Overall, everything about this place was just perfect. Great service, great food, great location. A big thanks to Agus and the team for making our stay such a memorable one. Highly recommended! ⭐⭐⭐⭐⭐

Overall is really a beautiful plc to rest and get away from the busy city life. I would like to suggest more drinking water provided to guests (either provide a water dispenser or additional water given). Per room per day is only given 2 small bottles of mineral water. Believe me, in our climate it is really insufficient. I felt so dehydrated. The drinks I can order from the restaurant are sweetened drinks. So that was really a drawback for me. They have a shop but they do not sell any mineral water. Breakfast is quite sad too.. I was expecting a bit more options for this location since it is secluded frm other eateries. Room service food was much better than the breakfast provided so I'm not sure why such a big difference in quality and taste. Communications in the hotel can be better too. I had informed reception 4 hours before check out for use of a buggy as our unit is very far. Nobody came for us. They called to remind us to check out and I told them yes, we are waiting for the buggy we requested. Subsequently I had to call another 3 times before someone came and the person was also very rude.

Good breakfast spread, got swimming pools with different pools, gym and nearby Harbour Bay. Also got shuttle bus to BCS and GrandMall

The location of the hotel is superb with lots of amenities around. The hotel is clean and the staffs are friendly. The breakfast need improvement. One thing bad was, I’m given lvl 1 and kinda the noisy from the road outside. Overall, the stay was still quite good.

This is overall the best choice if you want to stay in the Bengkong Laut / Golden City area, especially if you can get a room at SGD 20.00 or less. Do note that the high floors with the best views at night of the amusement park and go kart 🏎️ track are smoking 🚬 rooms. However, don't let this put you off. The smoking rooms actually smell nicer than the non smoking 🚭 rooms, because housekeeping are very effective at deodorising... Fairly large rooms but now getting very old and tired. Sheets and pillow cases have many stains and holes. I encourage you to take photos of all these things as soon as you enter your room. Other guests have noted that the hotel front desk staff have refused to return customers' Rp. 100.000 deposits for PRE-EXISTING stains that were nothing to do with the guests. Apart from that, I've stayed here on exactly 26 different occasions since 2017, so obviously I find it pretty good for my needs!

I would like to personally thanked to the amazing team of swiss bell-in baloi batam, for their top notch services during my stay from 24th - 27th Dec. The room is spacious, with a lot of plug point. We booked 2 superior double plus room. Everything is brand new, got a lot of space for us to put our luggage. Breakfast spread is usual but their services is what i love the most, despite the rush hours they manage it so well. They are very attentive on food replenishment. As for the room service, they are quick with the request as there's no iron in the room. But they are happy to send in iron+iron board to our room. Location wise is just 10-15 minutes rides from batam harbour bay. 5 minutes walk to grand batam mall. And just a normal 10 minutes grab ride to nagoya or BSC mall. Totally recommend for the 1st time traveler to batam. Definitely looking forward to come back here again ＜3

Checked in on my birthday and the hotel prepared a slice of chocolate cake for me in my room. It was such a pleasant surprise. Staff are friendly. Buffet breakfast is good. Location is excellent - just 5 mins walk from BTC ferry terminal. Opposite is megamall. I will definitely be back!

The moment we stepped in we were greeted with a warm welcome. The room unfortunately had no fridge but the staff Dina & Faiz Carvey took great length to accede to our request for a fridge. The breakfast buffet was fantastic & we definitely recommend for first time travellers to Batam

The bed was spacious and clean. Everything else, including the air conditioning, electrical facilities, and hotel location, was perfect. The large café restaurant on the first floor of the hotel offered delicious and affordable coffee and food. It was breezy and comfortable, with many locals frequenting it. Also, the hotel shower was absolutely fantastic. It had excellent water pressure, comparable to any luxury hotel, and was easy to adjust the temperature, which was very satisfying.

Even after the December School Holidays, the hotel staff are still slow and not too cooperative to allocate rooms to us early. We got even less favourable rooms at a lower floor despite early booking of the better class room. The winning point of the hotel is it's splendid position in the central part of town near eateries, markets and shops.