Hotels With Wi-Fi in Riau Islands, Indonesia

"I have mixed feelings about the resort. firstly, our names were missed out from the list of passengers for transfer from the ferry them even though we had a WhatsApp confirmation. secondly, the bus that took us from the ferry terminal to the resort had broken seats; the bus was cramped and seats kept reclining on their own upon leaning. then, there were guests who couldn't board because of insufficient seats. this already left a terrible impression from the onset. upon reaching the resort, check-in was a mess. you had to take your bet on which counter to choose; I didn't have much luck. the counter I stuck to serve one set of customers while the counter next to mine served three. the check-in experience could have been vastly improved. perhaps guests could be seated and relaxing while staff attends to us instead of making us queue. furthermore, since they already asked for our names upon pickup at the ferry terminal, they could have prepared the check-in for us upon arrival. this would bring Movenpick up a notch and make it truly 5 stars. hardware was great. we booked the executive suite and the room was impeccable, and that made us enjoy the stay the most. we were amazed by the treats in the room for birthday amenity. we also appreciate the turndown service, although we didn't appreciate that our bedroom slippers were moved from the entrance to beside the bed, and we took some time to find them upon returning to the room. the executive suite came with access to the executive lounge. the ambience was great and we enjoyed great canape and cocktails there. on the other hand, the chocolate hour at the deli cafe was like a hungry ghost festival; chocolate was dripping, adults were competing with kids and food ran out fast - the pancake took time to make; the chocolate fountain barely had any chocolate left (check out my photo). the sonada club had good vibes, staff were friendly but generally forgetful. we had to ask 3 different people to take our order, and was told to wait, and then be forgotten. we had a request for the staff to check on a product and it was forgotten too. likewise we had to ask for our bill twice; the staff would get interrupted by other guests and forget about our requests. we decided that it was really not one person, but the culture of the staff here. overall, we were there to relax so we enjoyed ourselves, but the resort definitely needs much work to make the experience better for everyone."

"We booked 3 rooms for one night. All rooms are big and cozy, ours even come with a bathtub. Though rooms are a bit old, but are very clean."

"An Unforgettable Family Stay at Four Points by Sheraton Hotel! ⭐⭐⭐⭐⭐ We had an absolutely wonderful family stay at Four Points by Sheraton Hotel from 11 to 13 October 2026, and we honestly couldn’t be happier with our experience! We initially booked a Deluxe Ocean View Room and requested an extra bed. Viona kindly recommended upgrading to a Villa with just a top-up, and we willingly accepted her recommendation. While our room was being prepared, the team thoughtfully provided us with a temporary room to freshen up, which we truly appreciated. When the team brought us to our villa, we were absolutely amazed by how spacious it was! We were genuinely surprised and grateful for the upgrade. It was such a wonderful decision, and we definitely did not regret it. The villa made our family stay so much more comfortable and memorable. A special mention to the housekeeping team, who were incredibly patient and understanding when one of our children had an accident during the night. As parents travelling with young children, we truly appreciated their kindness, patience, and understanding. Thank you for being so accommodating and making us feel at ease during the situation. The breakfast experience was another highlight of our stay! Jenni and Monica were so warm, kind, and accommodating. They even asked if we had any special food requests and recommended Bakwan Jagung and Bakwan Sayur for us to try. We really appreciated their thoughtfulness and the extra effort they made to ensure we enjoyed our breakfast. What touched us the most was how Monica remembered our children’s names! ❤️ It was such a simple yet meaningful gesture that made our children feel recognised and happy. These little personal touches truly make a difference and turn an ordinary hotel stay into a memorable family experience. To make our stay even more special, the hotel surprised us with a complimentary cake as a farewell treat on our last day. It was such a sweet and thoughtful gesture, and a lovely way to end our family holiday. We felt genuinely appreciated as guests. A heartfelt thank you to Viona, Jenni, Monica, the housekeeping team, and everyone behind the scenes who made our stay so wonderful. Your genuine hospitality, thoughtfulness, and attention to detail did not go unnoticed. We checked out with happy hearts, beautiful memories, and smiles on our children’s faces. This stay reminded us that what makes a hotel truly special is not just the room or the facilities, but the people who go the extra mile to make their guests feel welcomed and cared for. We will definitely be coming back! Highly recommended for families looking for a comfortable, welcoming, and memorable getaway. Thank you, Four Points by Sheraton, for making our family holiday such a beautiful experience. We hope to see you again soon! ❤️⭐⭐⭐⭐⭐"

"The room was spacious, breakfast was delicious, and the pool water was clean. It's very close to the sea, and the service was excellent. They offer childcare, and there's a free shuttle service from the pier to the hotel, as well as a free shuttle for shopping. When checking in, they ask for your departure ferry details, and upon check-out, they arrange your ferry tickets and provide transportation to the pier. There was an incident where guests upstairs mistakenly tried to enter my friend's room in the middle of the night and asked housekeeping to open it. The hotel immediately called the police and checked the surveillance footage after being informed."

"They offer transfers to and from the ferry terminal and the hotel. The only downside is that you have to charter a car to go anywhere on the island, there's no Grab. It takes at least half an hour to get anywhere off the hotel premises! The hotel food is available but too expensive; a very ordinary meal can cost over a million. The hotel dining environment is good, with no flies 🪰! Eating out, on the other hand, means tables full of flies 🪰, it's terrifying! It scared me into quickly getting takeout and fleeing! Chartering a car to eat outside is half the price of the hotel."

"Aston Review: I highly recommend everyone visiting Batam to stay at Aston! This is my second time in Batam, and my second stay at this hotel! ❤️ This time (August 29-31) was super busy; the hotel was almost fully booked, and some items at the breakfast buffet weren't replenished quickly enough. I hope the hotel can arrange more staff on weekends to ensure faster replenishment and replacement of food at the breakfast buffet, and more efficient cleaning! ✅ The air conditioning is very cold (when you check in and open the room door, the AC is already on and waiting for you!) ✅ The room is clean, tidy, and very spacious. ✅ There's a swimming pool, a huge gym (you can even train for HYROX!), a sauna, and massage services. ✅ Breakfast offers a very wide and rich selection! Many local Indonesian specialties, almost everything you can think of! ✅ International adapters are available for direct charging. ✅ Many TV channels, including CCTV, Phoenix Satellite TV, Celestial Movies, as well as Korean and Japanese channels. ✅ The bed is huge and incredibly comfortable! ✅ There's a refrigerator, a bathtub 🛁, and a safe. ✅ Very thoughtful! Simple anniversary decorations + a cake (we saw it right when we checked in and opened the door ❤️). ✅ Hotel staff help open doors and carry luggage. ✅ The hotel is right next door (to the right), just a 5-minute walk to Pisang Keju Terowongan – very affordable and freshly baked! Overall, I'm still very satisfied with my second stay! The next time I visit Batam, I will definitely consider staying at Aston again! ❤️"

"Had a really enjoyable stay at Anmon Resort Bintan! The staff were friendly, helpful and provided good service throughout our stay. The overall atmosphere was relaxing and the room was comfortable and cosy. The weather was rather hot during my visit, so I ended up spending more time relaxing in the room rather than heading out to explore—but honestly, it was still a pleasant and restful getaway. The glamping concept was a nice change from the usual hotel stay, and the surroundings gave the place a unique holiday vibe. Would definitely consider coming back, hopefully with cooler weather next time!"

"We enjoyed our 2nights stay at the resort, especially where the buggy can take us anywhere in the resort. But the amenities/furnitures in the resort could be improved as it looks like it has been utilised for some time. There were also marks on the sofa that makes it feel very dirty.  Service was great, staffs were friendly and helpful.  I booked for the private dining at the jetty, the set up was nice and quiet, very suitable for a beautiful night with my partner. Only issue we had was that the food took very long to come.  Ate at the Japanese restaurant as well, thought the menu could be better. We also did body scrub and foot relaxation therapy, it was great.  Overall, amenities in the resort and food can be improved. But still a great place to have vacation at, would come back again.  Thanks for having us."

"Absolutely — I’d make it warm and genuinely glowing, while still giving the constructive feedback without taking away from the overall experience. My stay at Banyan Tree Bintan was truly wonderful, and honestly, what stood out the most was the service. Every single staff member we encountered was spectacular — warm, genuine, lovely and absolutely top-notch. You can really tell that the team goes the extra mile, and it shows in the little details and the way they genuinely cared for us throughout our stay. The hospitality felt sincere rather than simply being “good service”, and that made such a difference. I would genuinely return to Banyan Tree Bintan because of the people and the level of care we received. If I had to be a little critical, the food was slightly disappointing when compared with the standards I would expect from Banyan Tree. The villas are also starting to feel a little worn in certain areas and could probably use some refreshing. The in-room TV streaming, especially HBO and some of the other services, was also extremely laggy and frustrating at times. That said, these are small things compared to the overall experience. The warmth, attentiveness and genuine care from the staff really made our stay special. Banyan Tree Bintan, you have an amazing team — please take good care of them because they are truly the heart of the resort. We had a beautiful stay, felt very well taken care of, and would absolutely return. ❤️"

"The hotel is only 15 mins from the port and they were ready and waiting to collect us which is great for families. The place is immaculate and the staff welcoming. Best book your trips when in Bintan for better prices. Breakfast is brought to your room in the mornings and make sure not to leave any food out as the local wildlife loves to visit :). There is a small mall opposite a bit of shopping. Spa on site is very reasonable and excellent service. On the whole a very relaxing place."