The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
The hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
From the 3 days from check-in to check-out, every moment was like returning home, being cared for and cherished by the ”family and friends” team. Everyone at the front desk was very enthusiastic, and they would not be perfunctory even if there was a wedding on the night of check-in. Not to mention the rich breakfast, the serving guys and girls were all handsome, beautiful and kind-hearted. The buffet dinner was also delicious. The design of the Thai restaurant (the last few photos) really amazed me. However, the biggest surprise was the cleaning team! Not only did they carefully do what they should do, but they also prepared flowers and vases for me with care, and left warm words. I heard their laughter in the workroom several times. The customer service manager, a beautiful lady, also hit it off with me. Knowing that I had to catch the morning flight, she prepared free tea for me before I left. After so many years of traveling, this time is the ultimate! I highly appreciate the leadership of the management, and I will definitely stay here again if I go to Kochin next time
Very good experience when we stayed here during our Cochin trip. Staff are friendly and prompt in their assistance. Special thanks to Naina, Ranjeeth and Sharlotte who made sure to help us in making our stay comfortable. Hotel is clean and the breakfast is good with enough choices. Would recommend people to consider this hotel for their stay.
always a good place to stay...
staff are well trained with excellent services
the only thing that might to improve is their morning breakfast might be good to have more intercontinental choices instead of 90% of south kerala food... can always go to YouTube and check it out some of the good Asians and intercontinental food.
Cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super cost-effective super high
Located in Cherthala, Xandari Pearl is by the sea, a 2-minute drive from Marari Beach and 10 minutes from Vembanad Lake. This beach hotel is 8.1 mi (13.1 km) from Alappuzha Beach and 8.8 mi (14.1 km) from Ambalapuzha Sree Krishna Temple.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a steam room. This hotel also features complimentary wireless internet access, concierge services, and supervised childcare.
Enjoy a meal at Pearl Spot Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 27 air-conditioned rooms featuring minibars. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amazing
47 reviews
9.5/10
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7.5/10
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
NNevrilFantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.
RRaveendraThe hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
GGuest UserThe hotel is chic location, the room was taken in the main building. Beautiful and well-designed area, the staff are welcoming, always interested in our wishes. The pool is small but the rooms with a garden view and clubs have their pools, so people were few, quietly it was possible to lie on the lying.
I didn't like the obsessive taxi drivers at the entrance to the hotel. Called the Uber, so they didn't let the driver pick us up! It was necessary to climb a little higher (toward the Gokolam Hotel) and only there we were able to get in the car. Very unpleasant, and for a hotel of such class it is not clear why they allow the parking of a taxi, felt not safe! Be aware that if you use the cleaner, the driver will not be able to go to the territory of the hotel and even to the gate, you need to go higher on the road, only there you can sit in the car, passing this mafia of taxi drivers.
GGuest UserEverything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
GGuest UserI had an excellent stay at this hotel. The cleanliness was impeccable, with every corner of the hotel well-maintained and spotless. The location was perfect, offering easy access to nearby attractions and conveniences. Most importantly, the staff were incredibly friendly and welcoming, always going above and beyond to ensure a comfortable and enjoyable experience. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.
ZZarinaAn unforgettable stay in a stunning location!
We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating.
The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax.
The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional.
Can’t recommend this gem of a place enough, we are already planning our next visit!
GGuest UserI am very impressed with the hotel. Everything was really really good. Very friendly staff who were ever willing to help . I enjoyed the food like never before . to be honest how ever hard i try to find a fault with the food i would be a failure.
DDR JANIRA KUMARIThey couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
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