The Coast View hotel felt a bit dated, but it was generally clean. The TV wasn't working, but it was fixed immediately. The breakfast buffet and restaurant were delicious, and the staff were very helpful.
Unfortunately, I didn't receive a detailed statement of my credit card payment at checkout.
Despite multiple email requests since returning home, I haven't received a detailed statement of the total amount, so I'm confused about what was charged to my room and how much.Could you please attach it to an email as soon as possible?
We booked a pool villa for 1 night and my family relally enjoyed the stay. The pool was well maintained and cleaned before our arrival
The resort has enough activities to keep you engaged and explore
Well recommended for a perfect relax and time to spend with your dear ones
The hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
The location is good and the hotel is just fine. Need some renovation around the path leading to beach. ***y opt for this location for ease of access to beaches, if that is not maintained it will lead to disappointment.
The SPA is not per the expectation and the maintenance of the spa is very bad. Food is above average. The buffet breakfast is fine but lacks variety for those staying longer. Overall it was a good experience. The attender at the pool Mr. Babu is very good, he should be awarded for his fine service. Overall the hotel staff are polite and well ***nered and hear to our concerns.
Vivanta Ernakulam is a beautiful hotel set in natural surroundings right near the sea. The sea view from the room is absolutely stunning, especially in the evening. The staff are highly professional and experienced. Compared to other hotels, everything here is much faster—whether it’s room service, check-in, or check-out. The laundry attendant, Raj, even reminded me about the collection timings when I had completely forgotten to ask. The food is delicious with an excellent variety of options. Overall, I strongly recommend this hotel. It’s a perfect place to enjoy Kerala’s natural beauty ***** with lovely city views.
Location was really good , the roof top view was the showstopper of the property. As we were travelling with an infant we found the staff very helpful with preparing the meals for the baby. Arabian sea view room was excellent.
Отличный отель, шикарные завтраки, очень гостеприимный and helpful персонал. Немного староватый снаружи и номера не сильно шумоизолированы, было слышно ребенка из соседнего номера.
Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
Very Good
76 reviews
8.0/10
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7.5/10
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
GGuest UserThe hospitality was excellent and breakfast was sumptuous . They provided hot meals and it was the best. Different types of idly’s served was just awesome.
Front office was caring and helpful and provided a very welcoming environment. Check in past midnight was fast and efficient . Rooms were large and the bed and pillow was of high quality . We were able to sleep within 5 mins. Aircon was clean and fresh.
GGuest UserThe hotel is chic location, the room was taken in the main building. Beautiful and well-designed area, the staff are welcoming, always interested in our wishes. The pool is small but the rooms with a garden view and clubs have their pools, so people were few, quietly it was possible to lie on the lying.
I didn't like the obsessive taxi drivers at the entrance to the hotel. Called the Uber, so they didn't let the driver pick us up! It was necessary to climb a little higher (toward the Gokolam Hotel) and only there we were able to get in the car. Very unpleasant, and for a hotel of such class it is not clear why they allow the parking of a taxi, felt not safe! Be aware that if you use the cleaner, the driver will not be able to go to the territory of the hotel and even to the gate, you need to go higher on the road, only there you can sit in the car, passing this mafia of taxi drivers.
GGuest UserEverything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
GGuest UserI had an excellent stay at this hotel. The cleanliness was impeccable, with every corner of the hotel well-maintained and spotless. The location was perfect, offering easy access to nearby attractions and conveniences. Most importantly, the staff were incredibly friendly and welcoming, always going above and beyond to ensure a comfortable and enjoyable experience. I would highly recommend this hotel to anyone looking for a pleasant and hassle-free stay.
ZZarinaAn unforgettable stay in a stunning location!
We had the most wonderful 3 night stay at this beautiful lake resort. From the moment we arrived, the staff went above and beyond to make us feel welcome, so friendly, helpful, and genuinely accommodating.
The setting is absolutely breathtaking, and the whole atmosphere of the resort is peaceful and relaxing. A perfect place to unwind and relax.
The rooms were lovely, spacious, spotless, and really comfortable, with everything we needed for a perfect break. The food was another highlight, every meal was delicious, beautifully presented, and full of flavour. A special mention to Jeeva in the restaurant, who made our dining experience even more memorable with such attentive and warm service but all of the restaurant staff were excellent and made every meal a pleasure. Also Anju who so lovely and again very attentive but I have to say every single staff member was so pleasant, which made our stay exceptional.
Can’t recommend this gem of a place enough, we are already planning our next visit!
GGuest UserI am very impressed with the hotel. Everything was really really good. Very friendly staff who were ever willing to help . I enjoyed the food like never before . to be honest how ever hard i try to find a fault with the food i would be a failure.
DDR JANIRA KUMARIThey couldn’t find my booking, so i was stranded at the hotel lobby for few hours before i offered to pay again for my room only then they provided me with a room .. that too downgraded ..
even though i showed my confirmation email and with a corresponding email to confirm my room yet to the property, neither the hotel or the helpline from trip after that could detect my booking - after checking in - i spent another few hours with trip helpline to get the room i deserve - but trip reasoning was the booking was done through a chinese agent and they couldn’t get through .. so i wasted another few hours .. still i did not get my deserved room ..
i was thrown into a deep end corner room
with a terrible sound pollution.. i was here with an elderly who was terminal .. so it was a total nightmare .. nor the hotel staff or trip were helpful ..
GGuest UserThe hotel is located near Kochi Airport, about a 5-10 minute walk from the airport.
The hotel has 24-hour security and staff. From the entrance to the restaurant, the service staff were all very friendly and welcoming! The hotel signage is clearly marked, parking is very convenient, there's a pharmacy next door, and shops are about a 10-minute walk away. The surrounding environment is relatively quiet.
The room was generally clean and spacious, but there was no hairdryer, and the shower gel and shampoo looked used and a bit dirty, making us hesitant to use them.
Furthermore, the hotel included airport transfer in the booking, but we received no response despite repeated inquiries on the day of check-in. So, although we filled out the form, this service was not offered. On the day of arrival at the airport, we used Uber to get to the hotel. If the hotel does not offer this service, please do not make the form available; it will cause inconvenience!
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