Excellent but ...
1- the menus are QR based and use a terrible software. Basically, they are very very different to read
2- They keep your very valuable ID document (not very securely}and absolutely refuse to give you a receipt !!
3- no shaving/makeup mirror
Clean room, good service, nice ambiance at lobby and room. The buffet breakfast of mixed or fusion of Western and Persian provide a more balance mixed of dishes
Sky lounge is fabulous and highly recommended for dining
We reached early in the morning it was our first time in iran ever we decided to ask your staff early checkin he denied right away on my face which i completely understand hotel booking was for 2 days however we were so terribly tired my mom slept on sofa she couldn’t hold it at the reception i asked them i can pay extra i can even pay for one more day please just let us,
We had alot of bad experiences from tehran airport till your hotel
But after reaching hotel we had a hope to get better once we sleep but we were asked to wait for long which i understand again,
But your staff at the hotel i swear literally i could feel no humanity least bothered people my felt so so so helpless they were not even looking at us I myself work in customer service been 7 years until i travelled around world but never have i ever had this bad experience and scamming,
Somehow i begged your staff please let us rest we are really not feeling well my mom is sleeping there everyone is coming and looking at her being her son it was so devastating,
Somehow we got our room we were trying to sleep ac wasn’t working properly in room my have heart problem,
Due to alot of things happening to us she said she is not able to breathe because we didn’t rest that much decided to go and eat something we came back my mom wasn’t feel well again until we decided to leave the country same day ,
We packed our stuff and went downstairs asked your staff we would like to check out she said wait she made us wait for so long for no reason i kept asking almost felt like crying that what did we do please give us our passport we want to leave this country and never return, by the i was waiting there earlier that in your hotel there is taxi service one guy sits there i asked him i have this much of money i need to airport how much money do you think i need he took my money and said this is how much money you need 8 notes of 50000.
But when we were leaving one of your staff at the hotel approached me i will help you with texi and took my bag i felt ok there is sign of humanity atleast,
I had 16 notes of 50000 left in my pocket before sitting i asked this hotel guy how much i have to pay him this is how much money i have he took my whole money and said you have to pay all if it i was surprised and shocked said guy inside earlier told me you will have to pay 8 notes only why i have to pay 16 notes
He was like driving is saying so we cannot helo i was like ok take i gave all money to driver my mom started crying and said see how they scammed us he took few notes from that gave it to your hotel staff and both were smiling,
My mom literally cried till we reached airport saying we never been this bad to anyone imagine coming to country to and leaving same day just because no sign of humanity was seen
I pray for your this country and people from this country gets better
Thankyou for your best service
And thank your entire hotel staff from our side for being this nice to their customers I pray that I never get chance to see them again even my mistake
Especially the guy who was there very early morning i hope we don’t see him ever again,
I have alot to write but i myself working in customer service i know me letting my heart out here would not make any difference to your staff
And one last thing this was 78th country to travel so far i have never left any country same day spending so much of money and leaving same day was literally so bad
They could see me my mom falling apart but none of your staff approached us or while checking out none of them bothered to ask us didn’t you check in this morning you already leaving is everything ok in your room or any kind of communication
I feel like writing so much but i better stop my self here and pray no one son in this world go through the same pain that i have been by looking at my mom seeing her suffering
Thankyou once again
I stayed 2 nights at heritage hostel. Every thing was so good. The beds are so comfortable and clean. And the location of the hostel is also perfect it is only 10 minutes from the metro. The staff are great and so helpful. The atmosphere is perfect You can find good friends while you sit in the lobby. I highly recommend this hostel
One of the best hotels, i booked for one night but the service, breakfast and cleaning was super good, and everyone was super kind, highly recommend and i will for sure book a room again in the future
This hotel is located in the city center, and it is very convenient to travel. There are many shopping shops and coffee shops on the street to the right of the hotel. It is very convenient for shopping and eating. The hotel environment is also very good, and the buffet is very rich. I recommend it and recommend it
A 5-star hotel in Iran. Very good service, very close to the exhibition hall. Very rich breakfast. There is an Iranian restaurant next to it, and the dishes are more in line with Chinese tastes. The only drawback is that the gym is not open every day, not in the morning or evening, but only during working hours. And there is an additional charge.
Its almost a 5 star hotel . Nice area, clean rooms, good services. And a nice inside smoking area(pics)but the breakfastshould be for 8-11. Shops are close by. I will recommend this to everyone.
If you’re looking for a revenge story involving the Tehran Heritage Hostel, consider a narrative where a guest feels wronged due to poor service or an uncomfortable experience. They decide to expose the hostel's issues by writing an exaggerated yet humorous review online. Their story goes viral, leading to a surge of curious guests who, expecting a disaster, instead find a quirky charm to the place. The hostel benefits from the unexpected publicity, and the protagonist learns that sometimes, even a negative experience can lead to unexpected outcomes.🤩❤
Very Good
309 reviews
8.9/10
Price from
£5
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8.7/10
Very Good
GGuest UserWe reached early in the morning it was our first time in iran ever we decided to ask your staff early checkin he denied right away on my face which i completely understand hotel booking was for 2 days however we were so terribly tired my mom slept on sofa she couldn’t hold it at the reception i asked them i can pay extra i can even pay for one more day please just let us,
We had alot of bad experiences from tehran airport till your hotel
But after reaching hotel we had a hope to get better once we sleep but we were asked to wait for long which i understand again,
But your staff at the hotel i swear literally i could feel no humanity least bothered people my felt so so so helpless they were not even looking at us I myself work in customer service been 7 years until i travelled around world but never have i ever had this bad experience and scamming,
Somehow i begged your staff please let us rest we are really not feeling well my mom is sleeping there everyone is coming and looking at her being her son it was so devastating,
Somehow we got our room we were trying to sleep ac wasn’t working properly in room my have heart problem,
Due to alot of things happening to us she said she is not able to breathe because we didn’t rest that much decided to go and eat something we came back my mom wasn’t feel well again until we decided to leave the country same day ,
We packed our stuff and went downstairs asked your staff we would like to check out she said wait she made us wait for so long for no reason i kept asking almost felt like crying that what did we do please give us our passport we want to leave this country and never return, by the i was waiting there earlier that in your hotel there is taxi service one guy sits there i asked him i have this much of money i need to airport how much money do you think i need he took my money and said this is how much money you need 8 notes of 50000.
But when we were leaving one of your staff at the hotel approached me i will help you with texi and took my bag i felt ok there is sign of humanity atleast,
I had 16 notes of 50000 left in my pocket before sitting i asked this hotel guy how much i have to pay him this is how much money i have he took my whole money and said you have to pay all if it i was surprised and shocked said guy inside earlier told me you will have to pay 8 notes only why i have to pay 16 notes
He was like driving is saying so we cannot helo i was like ok take i gave all money to driver my mom started crying and said see how they scammed us he took few notes from that gave it to your hotel staff and both were smiling,
My mom literally cried till we reached airport saying we never been this bad to anyone imagine coming to country to and leaving same day just because no sign of humanity was seen
I pray for your this country and people from this country gets better
Thankyou for your best service
And thank your entire hotel staff from our side for being this nice to their customers I pray that I never get chance to see them again even my mistake
Especially the guy who was there very early morning i hope we don’t see him ever again,
I have alot to write but i myself working in customer service i know me letting my heart out here would not make any difference to your staff
And one last thing this was 78th country to travel so far i have never left any country same day spending so much of money and leaving same day was literally so bad
They could see me my mom falling apart but none of your staff approached us or while checking out none of them bothered to ask us didn’t you check in this morning you already leaving is everything ok in your room or any kind of communication
I feel like writing so much but i better stop my self here and pray no one son in this world go through the same pain that i have been by looking at my mom seeing her suffering
Thankyou once again
TThomasA very basic hotel matching the very cheap rate so people should have reasonable expectations. Location is good though, as it is only a 10 minute walk to/from the Sa'adi metro on line 1. Many of the must see attractions are accessible on this metro line, or else through a change to other lines. Iran is an interesting country, though made very challenging for foreign tourists travelling alone due to the sanctions. Traveling since the early 80's, it has been the most challenging destination outside of war zones for me so be mentally prepared!
GGuest UserThe stay was wonderful
The place the surrondings were really beuatiful enjoyed the stay alot
Stayed for nighy but it was perfect
Specially the receptionist who have helped us finding our trip.com booking reference and other things i forgot her name but she was so helpfull and she was really good it was around 1:30pm when we booked in so this review is specially for that reception and
Sorry i forgot ur name otherwise i would have absolutly mentioned it.
Thanks
GGuest UserGood location. Walk-in distance to two-lines metro station.
The breakfast is the most humble one I ever had in my entire life!
Having booked a 3-night stay, but no cleaning service at all!
SsamiralrahimyThe gym is not for free. The sweets and water in the fridge are not free . Breakfast is OK. But I will rather stay in the 3 star hotel 50meters from aramis hotel. Otherwise I will recommend Grand1 4star hotel .
소소정The hotel employees at the reception were very kind and helpful. Unfortunately, I lost money in my hotel room, but the hotel trusted me and returned my lost money.
I want to thank all the employees who helped me until 2 am to catch the thief and return my money.
The hotel handled the situation very well, and I felt like this hotel was trustworthy.
SsamiralrahimyIts almost a 5 star hotel . Nice area, clean rooms, good services. And a nice inside smoking area(pics)but the breakfastshould be for 8-11. Shops are close by. I will recommend this to everyone.
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