We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much.
We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.
Very nice Japanese style room overlooking the river and the tree filled riverbank hill. It was very private. Breakfast and dinner was served at the table and was excellent. Much variety of fish, chicken, pork, tofu, and vegetables. The overall atmosphere was very elegant and relaxed. The ryokan is located right on one of the bus stops for easy access from the train station. It is a short 10 minute walk to the main area of town. There are several onsen pools. Some rotate between men and women at different hours. Very clean with good amenities. Overall a very memorable stay.
We stayed here during a two-day ski trip. I found this inn very appealing, especially since I had never seen it on social media. There are only a few rooms, so it was quiet and very comfortable. We were worried about which one to choose, but we stayed at ”Kiri,” which has an open-air bath in the room, and it was better than we expected, so we took a bath five times (lol). We'll definitely come back here again! We've been saying that ever since we got back. However, we didn't get a plan that included dinner, so we were hoping to eat at a nearby restaurant, but all the restaurants closed early, so we were left without food, which was a bit of a downside^^; Next time we stay, we'll make sure to make a reservation for meals!! The inn itself was really nice and the best. Thank you for your hospitality.
The room was spacious and clean. It was the first time I'd ever stayed in such a large room in Japan! The breakfast and dinner selection was varied and authentically delicious; the indoor and outdoor hot spring environment was absolutely first-class – a true resort paradise.
A special thank you to the lovely Chinese receptionist, Ms. Xu. The night before, we had a flat tire and called 110 (police) to ask the police to help us contact a tow truck. Since there were no spare tires in Kusatsu, we had to go to a rural repair shop in Karuizawa to change the tire and then pick up the repaired car ourselves. Ms. Xu not only acted as our translator but also meticulously explained how to take the bus, how to take a taxi to the repair shop, the cost-effectiveness of different transportation options, and things to be aware of. She even wrote everything down clearly so we wouldn't forget. For two retired workers like us who don't speak Japanese and were driving ourselves, it was like a godsend – a huge help! Thank you so much, Ms. Xu, and best wishes for all your well-being; thank you to the hotel, and best wishes for its continued success!
A relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
Stayed for 2 nights in early Dec 2024. Booked the mountain view twin room with cypress bath which comes with both dinner and breakfast.
The ryokan styled hotel is located diagonally opposite from the shibukawa bus stop and about 5 mins walk (turn right from the hotel) to the Ikaho stone steps around the mid section of the steps.
The hotel is old ryokan style but well maintained and does not see much wear and tear. The lobby which is on the 3rd floor (ground level) is big. No shoes allowed in the hotel, guests have to deposit their shoes at the entrance. Staff were all friendly and polite though not all can speak well in English. They do go much more to make you feel at home. Yutaka is provided at the lobby.
My room which is located on the 4th floor corner is considered big. Old styled ryokan kind of design but with western bed. Though the room is laid with tatami on the floor but can still hear people walking if they area heavy or run. Corridor noise does filter in as well but muffled. Unblocked view of the mountain as the hotel sits on an elevated hill. I would recommend to stay with mountain view. The cypress bath can fit 2 person but takes a while to fill, I rather go to the public onsen. Besides the usual amenities, they even provide face wash, face moisturiser, etc in the room. Safe box is provided in the room as well. Wifi seems weak. No place in the bathroom however to hang your clothes or towel.
There is an indoor onsen on the first floor and an outdoor one on the 8th floor. The onsen are gender separated. They rotate the male and female onsen on the first floor though both has the same look and facilities. The onsen on the 8th floor has a nice view of the city but no shower facilities. There is a massage chair on the first floor as well.
Breakfast and dinner are served on the 2nd floor. I would not say that this is the best, but definitely delicious and sufficient.
Check in at 3 pm and check out at 10am which I find a bit too early. Hope they can consider to extend.
Overall I would recommend this place to stay if you are coming to ikaho.
Kanemidori is a short walk from the bus depot. The staff at the reception and restaurant in the hotel were all very nice and helpful. The futons and bedding in the room are very comfortable and warm for winter. You can also control your own in room heater. The hotel onsen is well maintained with full amenities: shampoo, conditioner, body wash, face wash, face pack, hair treatment, and multiple types of lotion. We booked the room only but added on a dinner and breakfast at the hotel. Both meals were carefully prepared and delicious. The main tourist area is within walking distance of the hotel and you can go around in the yukata paired with the long and short kimono jackets provided by the hotel in the winter.
The staff was very good.
I am very satisfied that I can enjoy the food and eat various dishes little by little. I didn't get tired of watching the murals in the bath.
The staff was very happy to serve and it was a fun trip.
There are few inns that I want to use again, but Tatsumi Kan wanted to use it again!
Thank you.
The staff is very nice and have a good arrangement of the room. The room is clean and spacious. And we can enjoy the onsen with a good view of whole Maehashi city. Can enjoy the manga after onsen. The food of restaurant is also delicious.
The inn is located at the highest point of the stone steps of Ikabo Onsen, and the room offers a view of the scenery down the mountain. Although old, but still well maintained, staff service attitude is good, the lobby has free coffee, tea and other drinks. It's a pity that I went to the wrong open-air hot spring because I didn't listen to the staff's introduction.
Very Good
94 reviews
8.7/10
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GGuest UserI chose this hotel because of the brand, having stayed at their Izu property before. The Kusatsu location, however, felt a bit lacking. Also, 'low floor' didn't mean a lower level in the main building, but rather a room in the East Wing instead of the main building. The Ctrip prices were quite erratic! While they did refund me 100 for the price difference, that refund came at the cost of not staying in the main building! The evening buffet was decent, but the steak station was always empty, with only a few pieces on the plate and no fresh ones being brought out after cooking.
JJoeTmStayed for 2 nights in early Dec 2024. Booked the mountain view twin room with cypress bath which comes with both dinner and breakfast.
The ryokan styled hotel is located diagonally opposite from the shibukawa bus stop and about 5 mins walk (turn right from the hotel) to the Ikaho stone steps around the mid section of the steps.
The hotel is old ryokan style but well maintained and does not see much wear and tear. The lobby which is on the 3rd floor (ground level) is big. No shoes allowed in the hotel, guests have to deposit their shoes at the entrance. Staff were all friendly and polite though not all can speak well in English. They do go much more to make you feel at home. Yutaka is provided at the lobby.
My room which is located on the 4th floor corner is considered big. Old styled ryokan kind of design but with western bed. Though the room is laid with tatami on the floor but can still hear people walking if they area heavy or run. Corridor noise does filter in as well but muffled. Unblocked view of the mountain as the hotel sits on an elevated hill. I would recommend to stay with mountain view. The cypress bath can fit 2 person but takes a while to fill, I rather go to the public onsen. Besides the usual amenities, they even provide face wash, face moisturiser, etc in the room. Safe box is provided in the room as well. Wifi seems weak. No place in the bathroom however to hang your clothes or towel.
There is an indoor onsen on the first floor and an outdoor one on the 8th floor. The onsen are gender separated. They rotate the male and female onsen on the first floor though both has the same look and facilities. The onsen on the 8th floor has a nice view of the city but no shower facilities. There is a massage chair on the first floor as well.
Breakfast and dinner are served on the 2nd floor. I would not say that this is the best, but definitely delicious and sufficient.
Check in at 3 pm and check out at 10am which I find a bit too early. Hope they can consider to extend.
Overall I would recommend this place to stay if you are coming to ikaho.
JJaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
GGuest UserThe grounds are spacious and very beautiful. Even though I was traveling alone with my two-year-old daughter, I had a corner room in the old building that was huge (easily big enough for 8 people) and absolutely lovely. The lack of a shower in the room is something to get used to. The staff were friendly and accommodating. Overall, the hotel and the onsen are unfortunately quite dated and could use a renovation. The outdoor pools, the plentiful food, the free shuttle to the train station, and the large room somewhat compensated for this. However, the value for money wasn't quite right due to the dated facilities.
SShuiyonglexiaotuzaiziI booked two rooms. In one of them, even with the heating set to 28 degrees, it was still freezing cold, and I shivered through the night. In the other room, with the heating set to just 20 or 21 degrees, it was unbearably hot. For a hot spring hotel, not having a private in-room hot spring bath and only a shower is a bit of a letdown. I booked three hot spring hotels for this trip, and this one was the least comfortable. Overall, it was just okay.
GGuest UserThe hotel facilities are a bit old, but the location is excellent. The front desk even has staff who speak Chinese, and there's a great selection of free yukata to choose from right next to the front desk. Both breakfast and dinner are buffet-style, and the restaurant offers a rich variety of food, including all-you-can-drink draft beer.
LLilingshuchiThe entire hot spring town is absolutely beautiful. Since it was newly renovated in 2024, there was no musty smell in the room. The staff were professional, polite, and warmly welcoming without being intrusive, and their English was excellent. There's a shuttle service from the hotel to the station, or you can walk there yourself. This hotel is exactly what I imagined a Japanese onsen hotel to be. The hotel's own hot springs are fantastic. The location is truly the best – some hotels are up in the mountains or require a bit of a walk, but Ichii offers direct views of Yubatake. On the first floor, there's also a large souvenir shop with many unique items that aren't available back home. I'd definitely choose to spend a whole day exploring Karuizawa and then stay at Ichii again!
GGuest UserThe location is very good, the hot spring is also very good, booked including breakfast, dinner, both meals are ordinary, nothing special. The room is large and very comfortable. The biggest problem is that there is no wifi in the room, only in the lobby, no payment. I have seen nearby hotels provide WiFi, want to book Osaka House to accept this point 😅
GGuest UserA relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
GGuest UserThe food was delicious. Also, the staff were all very friendly.
There was a free local hot spring near the Yubatake,
which we used,
but the baths in both the main building and annex were equipped with good hair dryers, which was a big plus.
They also provided Sekkisei lotion and milk.
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