This was our first trip to Japan and our very first ryokan experience, and we absolutely loved it! My husband and I were completely captivated by the atmosphere, the beautiful natural surroundings, the yukata, the exquisite kaiseki dinner, and of course, the relaxing hot springs. We spent two wonderful and incredibly relaxing days there.
A small tip: I recommend bringing some snacks or familiar food with you, as the ryokan cuisine might not be to everyone's taste.
We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much.
We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.
We stayed in a warm and comfortable tatami room, which included two meals. The hotel offers a convenient shuttle service to and from the station, and the staff were very attentive throughout our stay. The on-site hot spring was excellent; it snowed heavily the day we visited, and soaking in the hot spring while watching the snow fall was truly a magical experience. We also enjoyed the complimentary delicious late-night snack provided in the evening. Additionally, parking is available, which is convenient for those driving.
I really liked the Comfort Hotel. Great location, easy access from maebashi train station and quick walk to shopping areas. The room was just what we needed with helpful amenities. Staff are lovely and helpful. Would recommend for a short stay.
The hotel is not far from the station, about a five-minute drive away. Near the hotel is Tianyi Art Museum whose owner is an artist of traditional Shakuhachi musical instruments. The decoration and details of the hotel are very artistic. Inadvertently found a hotel with a local traditional culture atmosphere. You need to make an appointment if you have a private soup, and you can see the outdoor scenery. Public soups for men and women are separated and served 24 hours a day. The breakfast is delicious and authentic with local specialties. The dinner will provide musical instrument performance and experience. Interesting.
The hotel has a good location, very close to the bus station and Shiduan Street. The hot springs have gold and silver hot springs, as well as open-air hot springs. The food is also good, and the waiters are very responsible.
Although it's a bit secluded, this is truly one of the most satisfying onsen hotels I've stayed at in Japan. The service was impeccable. The private bath in the room was incredibly convenient, and booking one of the dedicated private onsen rooms was also very easy. Plus, there's a beautiful large garden to enjoy.
Buses are available to Kusatsu Onsen and Karuizawa Station. Make sure to book your round-trip transfer to Karuizawa in advance; you can even ask Ctrip for assistance with this.
The hotel is located in the highest location of Yixiangbao Street, which is very convenient when going out.
The hotel room is Japanese-style tatami, the mattress is very thick and comfortable, and you will not feel back pain after sleeping. The room space is also very large, with a sofa and dining area, and there is no feeling of cramped at all.
The hotel staff was very friendly and saw us as non-local, and a foreign staff member who was good at English took the initiative to help. Knowing that we did not buy the hotel restaurant dinner, we will introduce the nearby restaurant, thanks to her introduction, we found an izakaya nearby, the food standard is also very high.
The hot springs are divided into men and women, and will be exchanged at specific times so that customers can enjoy all the hot springs. The hot springs are divided into indoor and open air, all very comfortable.
The whole hotel is very large and the decoration is Japanese style. If you go to Yixiangbao next time, you will also choose Fuyi again. This hotel with a high CP value.
Excellent location, very convenient. There is a beam above one of the beds in the room, which I personally don't like, but everything else is ok and clean. Although the breakfast is not large, there are many varieties and the taste is good.
I stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.
Very Good
169 reviews
8.9/10
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9.4/10
Amazing
BBenjaminsim87Omori has a rich history as a Ryokan. The interior is homely and vintage! Like it’s frozen in time in the 1980s. The lounge has a panoramic view of Mount Akagi and several other mountain ranges. you can sip sake or wine from paid dispensers while you find your zen. The Level 8 outdoor bath is awesome and spacious. Views are awesome and the air is refreshing. Omori is right next to the Ikaho bus station as well as the Ikaho Ropeway. Just a 5mins walk to the stone steps as well. Even though the nearest Kombini (Famimart) is a 15 minute walk away, they have their own minimart. Breakfast was well crafted with hand-picked local Gunma produce. Awesome!!!
JJaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
JjohnyjohnsonLocation - about 10min walk from the bus terminal at Kusatsu station. Walkable unless it's snowy or froze on the ground as part of the path is quite steep to walk up. Not hard to find as the town is quite close to everything. About 15min walk to yubatake for the famous onsen for pictures and local food and snacks. You can walk to the Sainokawara Onsen(open air public onsen) for about 8min which is located just behind the hotel itself.
Service - they do provide transport to and from Yubatake with a specific timetable. They also have an open luggage area at the main hall if you area before check-in you could just leave the luggage and explore the town. They also have separate gender onsen with both indoor and outdoor facilities. They came around 7pm to my room to offer to set up my sleeping mattress. The dinner time was 6.45pm to 8pm and they may vary between seasons. You will be located in a seat in the dining room so don't worry about the crowd and having to fight for your seat. It's buffet style food and I read previous comments about food being cold. They aren't cold as it was heated around 60c ish but the moment food leaves the Bain Marie it will become cold especially during winter. Alcohol is included but you need to be 18 years old. They will start closing some stations including soft serve around 7.30pm so do get there earlier.
Cleanliness - just an older building and maintenance pretty ok. You could tell from the design it's a bit outdated but it wasn't dirty or messy.
Amenities - they have a Japanese sleep/bath robe at the main hall for guests to take if you need. There's no wifi in the room unfortunately and the only free wifi provided by the hotel is just located down at the main hall. I was given a Japanese style room which is pretty standard. It was on the 7th floor so it came with a pretty good view.
LLisa KhThis was our first trip to Japan and our very first ryokan experience, and we absolutely loved it! My husband and I were completely captivated by the atmosphere, the beautiful natural surroundings, the yukata, the exquisite kaiseki dinner, and of course, the relaxing hot springs. We spent two wonderful and incredibly relaxing days there.
A small tip: I recommend bringing some snacks or familiar food with you, as the ryokan cuisine might not be to everyone's taste.
GGuest UserThe location is great, right in front of the Yubatake. The room is quite old, so the toilet, bath, and sink are small, but the steak and tempura for dinner were delicious. I didn't know there was a last shuttle bus from the parking lot, so I arrived after the last one had left, but they arranged an extra bus and got me to the hotel safely. Next time, I'd like to arrive a little earlier and explore Kusatsu.
GGuest UserLocation of the hotel is superb!! A short 4-5min walk from the Kusatsu Onsen bus station. Check in was prompt and quick but the front desk staff spoke very limited English.
Hotel itself spans 3 separate buildings. Interior is a bit tired and old. Buffet breakfast is well organized and food is good.
Onsen baths is large with an outdoor onsen pool as well. Towels were not available at the locker rooms, which is a bit of a let down. Need to bring from own room.
Overall, it was a pleasant stay and if I were to visit Kusatsu Onsen again, I would stay here.
SSRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
GGuest UserWonderful experience! Staff were excellent and the perk of having an on site lounge for snacks and drinks was a bonus.
Hotel could explain the request for wearing the provided “room wear” for those unfamiliar with the practice. Once I understood the request it was fun to wander around in the provided clothing!
MM39499****Overall, it's pretty good. The location is convenient, and there's a shuttle bus to the ski resort, Yuda Onsen, and the bus station. The shuttle to Yuda Onsen is frequent, which is very handy. Although the facilities are a bit old, they're reasonably clean.
Every day, they provide a hot spring hopping pass, allowing access to the onsens at Kamenoi and Daito-kan. Daito-kan is directly accessible by bus. However, to get into Kamenoi, you have to climb halfway up the mountain. When returning from Kamenoi, there's a coded gate that lets you go directly back to Yuda Onsen, but it's an exit-only gate. I really wish they'd open this gate for hot spring hopping guests to enter as well, because climbing halfway up the mountain is quite tiring.
The chicken at breakfast was very salty. Perhaps it's a local specialty, but it was still too salty.
I booked breakfast for the first and third days. Both days served the same breakfast, but there's actually another breakfast menu available. I'm not sure why they didn't switch it up for us. As a result, the second breakfast was even saltier than the first!
Dinner was delicious, but it seems Ctrip doesn't offer dinner-only booking options.
GGuest UserOne of the more superior ryokans we stayed in. Awesome onsen, both indoors and outdoors, with excellent service from all staff. Upon entering the car park, staff will come with umbrellas to help with luggage and it was a very very light drizzle. We had dinner in the room and breakfast in the common area but still segregated for privacy. The food was delicious- we had wagyu and enjoyed it very much. When we left, the owner’s daughter was sending us off at the entrance. 100% would return for another stay if we venture to Kusatsu onsen again.
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