The hotel is clean and tidy, with prompt cleaning every day. When we left, the girl on the first floor helped us load our luggage into the car, which was very attentive. The location is also great, with a supermarket just downstairs and a Chinese restaurant just down the street from the service desk on the 7th floor. It was incredibly convenient.
The facilities were good with a fully functional kitchen.
Staff are wonderful always read to assist. Of particular note is Tina and John.
The location is great , and the golf course is not far off . Spar supermarket is about 10 minutes walk down the road.
The interior design of the apartment hotel is up to date.
Overall good
Located in Kigali, Q-Plus Apartments is within a 10-minute drive of Rwanda Development Board and Stade Amahoro. This luxury apartment is 3.2 mi (5.1 km) from BK Arena and 4 mi (6.5 km) from Kigali Convention Centre.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a memory foam bed. Rooms have private balconies. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Rwanda is definitely beyond your expectations. The streets are clean and tidy. This hotel should be considered a great resort hotel in Rwanda. The environment is very elegant. The key is that the food inside is very cheap. The waiter is very good and highly recommended.
Located in Kigali, this aparthotel is in a regional park, within a 5-minute drive of Kigali Heights and Kigali Business Centre. This aparthotel is 1.1 mi (1.8 km) from Kigali Convention Centre and 1.1 mi (1.9 km) from University of Kigali.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of this aparthotel. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself comfortable in this apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. There's a private balcony or patio. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a microwave and a washing machine, and housekeeping is provided daily.
Negative points
• Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing.
• When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf.
• The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably.
• The corridor lights turn off automatically, making it pitch dark and creepy.
Positive points
• Comfortable bed, welcome drink
Hotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.
Very Good
70 reviews
8.3/10
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8.6/10
Very Good
PPerma FortunaRwanda is home to five Top 300 luxury hotels, out of these five stars hotels 2 are Top 50 Luxury resorts located outside Kigali. Kigali Marriott along with the other two 5 star hotels in Kigali edged their way into the very exclusive Top 300 hotels Global list. Despite not having the most expensive franchise brand they earned it by the genuine attentive friendliness of the employees (quality + quantity), the street where the hotel is located is beautiful and meticulously clean, safe to walk at anytime. The food at all hotel restaurants is very appetizing even if you are thinspo. The water pressure and quality is perfect both in Shower and Tub, the curtains, linen, robes, and towels are very clean. In Kigali Marriott you feel the permanent undetected presence of a Great person a guardian angel...Whose priority is to keep everything perfect ...this always a good sign of Great Luxury Hotel 👍
If you are fortunate to afford Living in Kigali Marriott while in Rwanda 🇷🇼, do it...You will be welcomed by smiling Anna or of her equallybattentive peers at reception every morning!... If you want anything...anything at all..feel free to ask the conceirge desk and they will eagerly make it happen! The food is tasty as I mentioned this already... I have no photos of unengaged food... Good food triggers impulsive outbursts 😊
GGlean-HillThe staff here work very hard and maintain the standard for this property. It was clean and friendly staff. The only problem is the owner/manager of this place. It was fully booked and was offered another accommodation for the first night and then taken back to the original plan compliment from the owner which was appreciated but not appreciate that the inconvenience wasn't our fault as we are just guests. I will put it down to you having a stressful day.
Speaking with other guests they didn't get what they requested eg a balcony. People book for the amenities and it ruins it when the standards are not met. The location is completely different, the washing machine is broken, breakfast is very basic you are lucky to get an omelette. There are no choices or care if you cannot eat certain foods. The WiFi goes as far as the living room and will not reach the rooms so you need to stay in the living room. The air conditioning is not working but there are fans to help if you are too hot. This location has a few shops but the location that shows I wanted to be near the gym which was within walking distance to the property. There are restaurants and a butcher close by so you can cook yourself something to eat.
GGuest UserNegative points
• Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing.
• When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf.
• The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably.
• The corridor lights turn off automatically, making it pitch dark and creepy.
Positive points
• Comfortable bed, welcome drink
GGuest UserHotel was near airport but far away from the city. Room was poorly maintained as many appliances were faulty, such as the fan and water heater, which were quickly fixed by the staff. Would not recommend if you want a fuss free stay.
SShenqideshuyeVery good hotel, convenient transportation, thoughtful service, the restaurant in the hotel is delicious and cost-effective, sitting in the restaurant at night and looking at the mountain view opposite is like a dream, a very cost-effective choice. There are no shampoo, hair dryer and other facilities.
GGuest UserThe hotel is clean and tidy, with prompt cleaning every day. When we left, the girl on the first floor helped us load our luggage into the car, which was very attentive. The location is also great, with a supermarket just downstairs and a Chinese restaurant just down the street from the service desk on the 7th floor. It was incredibly convenient.
GGuest UserThe staff is very welcoming. The buffet breakfast on the first floor has a wide variety of items. The pineapple is delicious. There is also a cafe on the first floor. The coffee is very mellow. The hotel has a taxi service, which can be booked at the front desk.
GGuest UserI stayed in the dormitory room for a week, and overall, it was a great experience.
First of all, the service was amazing. The breakfast was legit, the coffee was decent, the massage was excellent, and the staff were all super friendly and helpful.
That said, there were a couple of things that made me a bit uncomfortable during my stay—mainly related to the bathroom. I think there’s an issue with the shower/bathtub pipe, as the water takes quite a while to drain. Also, the sink didn’t have any running water during my stay.
If those issues are fixed, I’d 100% recommend staying here. It’s truly a wonderful place.
Thank you for the great service!
GGuest UserOur room was equipped with an outdoor balcony. Although the friend's room did not have a balcony with a living room, it was much more comfortable than the ordinary standard room. The front desk of the hotel was very enthusiastic and helped us make an appointment for the driver to the national park. When we went, the service of booking the pick-up by email was also very good. The breakfast buffet was very rich, I ordered roast pork chops for dinner, which was quite delicious and the tip was included in the meal. The fly in the ointment is that the driver asked us for 60 knives after the return reservation from the hotel to the airport, and the front desk told us before that it would cost 35 knives.
MMemory HallFinding nice hotels is luck and effort recognizing an excellent hotel an IQ test. Trip.com Group helped me find this place.
Highly recommended
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