I really enjoyed my stay in this hotel and felt so comfortable that I stayed more in my room than visiting the city ! At my checkin the receptionist saw I am a cyclist and he immediately suggested that I leave my bike in the luggage area, without having to request, which is exceptional when you travel by bicycle. First impression are lasting impressions… thank you to housekeeping as well for their great attention to guest needs and to details.
The views of the bay and the volcano are absolutely stunning, 'picturesque' doesn't even begin to cover it!
My room type was a garden view twin, so I couldn't see the volcano or the sea. It was all about value for money, at around 600-700 RMB per night. The room was spacious enough (by Japanese standards), and the luggage rack could fit two medium-sized suitcases. The bathroom was also quite large.
If you want to see the volcano, you can head to the courtyard or walk five minutes to the Shiroyama Observatory. You can soak in the large hot spring bath while looking at the volcano, but we only took a quick look around the baths and didn't really try them out, so I can't comment much.
The hotel shuttle bus runs every half hour, which is pretty convenient. The city view bus stop is near the Shiroyama Observatory. Just ask the receptionist at the hotel lobby on the 4th floor how to get to the observatory; we turned left then right and it was a five-minute walk.
By the way, the city view bus route is a bit winding and there aren't many buses. It's better to take the JR to Sengan-en. The JR has a stop right at the entrance of Sengan-en, and the platform itself is the best spot to view Sakurajima.
Great location. From our room we could actually see the island of Sakurajima. Concurrent location to drive around the city. There are plenty of carparks around the hotel and also within it's own carpark. The front desk esp, Mr Tanimura, who checked us in when we arrived late. He was most helpful n friendly. Her made us feel very welcomed with his warm & friendly personality. Also, the ferry terminal is just next to the hotel. From our balcony we could actually see loading & unloading of the ferries.
Good location,within walking distance to jet foil port to Yakushima. Not far from bus stop from Kagoshima airport.
Very nice service from Hotel staffs, we came early(10am) and left our bags at the hotel, at check in time (3pm) they’ve already brought all our bags to the room.
Standard size of Japanese hotel with all amenities you need.
Comfy bed.
Let's start with the pros. This hotel is basically joined to the JR Kyushu Shinkasen / Kagoshimachuo station which is joined to the AMU Plaza shopping mall and it also has a tram stop right outside the mall (Kagoshima-chuo eki mae tram stop). So in terms of location I think this hotel ticks all the boxes. The lady at the front counter who was checking me was very friendly, however, we both had to use a translator to communicate 😂 . I believe that is it for the pros.
Moving on to the cons. This hotel is starting to show its age (and not in a good way). The room was small, the bathroom is vintage, it felt dewy and it gave me an allergy attack.
The 3 gripes I had:
1) The fix AC near the ceiling was blowing directly onto the bed which was really uncomfortable. I believe this contributed to my allergy flare-up.
2) The bed and the pillow was not very comfortable. I did not sleep well for the couple of nights. Or it could've just been the AC.
3) The hotel didn't offer any bottled waters. I would rather they take away the cheap plastic toothbrush and comb and offer the bottled waters instead.
I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.
Stayed in the standard double room.
Room was clean, and big enough to open 2 suitcases.
Good location, right beside a shopping street and close to many restaurants. ~10min drive from the city centre with all the large malls.
Only small downside was that the parking is off-site. About 5-7min walk away from the hotel.
Amazing hotel, truly. Conveniently located near the airport shuttle stop and tram stop. All the combini nearby, lots of restaurants and cafes. It is situated at the corner of the arcade quarters, so it is very comfortable to walk almost anywhere under the roof that protects you from both sun and rain. Walking distance from ferry to Sakurajima and toppy/rocket port to Tanegashima and Yakushima (sadly, no arcades on that stretch of distance).
The rooms are nice and clean, with comfortable beds and pillows, amenities are amazing (bath salts and coffee drips even!). The service is top-notch! They even provided a shoe drying machine and helped us on several occasions.
Probably best value for money in Kagoshima if you're looking for an affordable but comfortable stay.
Upon checking in, guests are treated to stunning views of Sakurajima volcano and Kagoshima city right from their rooms. The hotel boasts an excellent location, nestled close to Shiroyama Park in a tranquil setting. The highlight is undoubtedly the rooftop onsen, offering direct views of Sakurajima—soaking in the hot spring while admiring the majestic volcano is an unforgettable experience. Breakfast offers a wide variety, and the service is meticulous and attentive. Whether for sightseeing or business trips, this hotel is a convenient and iconic top-tier choice in Kagoshima city.
The room is genuinely cozy, sparkling clean, and feels like a new apartment. It's about a 7-8 minute walk from Tenmonkan. The street downstairs is lined with nightclubs, so it's probably best not to return too late. There's a 7-Eleven downstairs and a local supermarket diagonally opposite, offering all sorts of fresh meat and vegetables. It was perfect for us to buy ingredients and use the room's kitchenware for a satisfying yakiniku or shabu-shabu meal. The local wagyu and kurobuta pork were incredibly fragrant and absolutely delicious! Check-in and check-out are fully self-service, which has its pros and cons. The advantage is the peace, quiet, and freedom it offers. However, the downside is that if it's raining and you need help calling a taxi, there's no staff member available to assist you. A taxi ride to Kagoshima-Chuo Station costs about 1000 yen. I would definitely choose to stay here again if I have the opportunity.
Very Good
90 reviews
8.8/10
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8.9/10
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Its a good place as a onsen resort hotel. The onsens are really good. The food is so so but they provide free flow ramen and ice-pop at night as supper and snack. The room is spacious, clean and quiet. There is a private onsen tub at the balcony of our room. It is so nice to enjoy it in the breezy spring. It will be better if you have own car to stay here. There do not have much choice of public transport direct to the hotel. But hotel staffs are also helpful to assist you to grab a taxi to any scenic spots nearby. The taxi drivers are all very nice. Even they can not speak english well, they tried very best to drive slowly when we pass by beautiful sakura park and use simple english to introduce few scenic places. The hotel limousine provided us one way when we arrived the jingu station and one way when we checked out from the hotel to jingu for free. I like their service and have great stays here!
Convenient : Yes, hotel entrance just few steps from Shinkansen station exit👍🏽👍🏽 Price : Very reasonable👍🏽👍🏽 Room size : Can open 2 big luggage in same time🤣🤣 Clean : Yes👍🏽👍🏽
The onsen is big and amazing. The buffet dinner and breakfast are sumptuous with quality food! The room is spacious and comfortable. The only setback is the hotel is quite old and dated in the common places. With the quality food and best onsen, it's still a value for money hotel to be in.
As for cleanliness, the hotel is still new, so the room was very clean. One thing that bothered me was, was it a mistake by the cleaning staff? There were tea bags on the shelf in the room, but there was one tea bag on the shelf above it, which was neatly propped up. Are there two per room...? The location is a bit of a walk from Yanigawa (about an 8-minute walk), but it might be good for multiple people! The location is not complicated, so you can find it easily. However, since it is outside the downtown area, there is nothing around...just another hotel or a pachinko parlor! It is a bit dark, so it might be a bit scary for a woman to walk there alone. There is no convenience store nearby, so be careful! The necessary facilities and amenities are available. There were separate pajamas for top and bottom. The bath was a type without a bathtub. In terms of service, I had booked a single non-smoking room, but they upgraded me to a double room because there was a vacancy ^ ^
I think this hotel is pretty brand new hotel. Every amenities were new one. Hotel employees can speak english. It is very close to Tenmonkandori so comfortable to go anywhere in Kagoshima including the airport
Hotel services is good ,rooms view is facing sakuarjima, car park access is convenient ,staff are friendly ,breakfast is good, highly recommended if you are driving
A very rustic, traditional, homey guest house. No en suite bathroom but shared ones are super clean AND there is an indoor onsen!! The room was very warm and cozy, food ( must be ordered in advance) was amazing. The owners are extremely warm and friendly - gave us great recommendations and made us feel so at home. You are able to rent hiking here for a very low price. Location is very central, close to Miyanoura port, restaurants, and amenities. Overall thoroughly enjoyed our stay here and would highly highly recommend :)
Gave us the wrong room at first but then upgraded to a better room on 9th floor, which is nice. Washing machine/dryer is fast and very quiet. We liked the induction cooktop, which makes cooking quite enjoyable. You can see Sakurajima while laying on the daybed. Room is new and clean with high quality interior finish and fittings. Overall it's a very pleasant expereice. The only thing that can be improved is guest education. Kids staying upstairs kept jumping on the floor after 10:30pm. There should be signage reminding people to remain quiet at night time.
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