Guys at the reception and the concierge were kind and very professional. The location is perfect to reach any spot. Common areas very curated. Tha bathroom is huge. Room cleanliness can be improved.
Feeling pretty good! The hotel itself is quite new, and the breakfast spread is excellent. However, there aren't many dining options around, so the area isn't very bustling.
Very good hotel located in the center of the city. with spacious room and clean.
Breakfast is also very good , staff are friendly.
King Fahd Library Metro station is only 10 minutes walking away from hotel.
We had a wonderful time here. The room was great. We were able to walk to some places from here and it was central for taxis/ubers. The room was really nice and they couldn’t have done more to be helpful during our stay. We are a couple hours d times at Dish, the restaurant there for dinner and snacks and it was very good. There’s also a nice cafe, bar (non alcoholic) and workspaces and lounge areas. I used the rooftop pool a few times which was wonderful and there were nice clean changing rooms and sauna. Thank you for the welcome.
[”The National Library is directly opposite, and the subway station entrance is just 50 meters to your right as you step out. It's incredibly convenient for transportation.”,”The breakfast selection was very limited and not tasty.”,”The air conditioning was very noisy.”,”The room was quite spacious and reasonably clean.”]
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
Amazing hotel!
Room is spacious, bed is soft and very comfortable. We kindly requested later check-out since we checked in after midnight, and they accommodated our request.
Room has a work table with stationery.
Good toiletries and comfy bathrobes are provided. Concierge service is outstanding.
The location is slightly far from all the main tourist attractions, so bear this in mind.
Will definitely stay here again if traveling to Riyadh.
The hotel is fantastic overall, especially the front desk staff who were incredibly helpful. It's wonderfully quiet, with absolutely no noise or disturbances. They were also very accommodating, allowing us a generous late check-out on our departure day. We truly appreciate all the services provided.
Convenient transportation
Facilities: Complete
Hygiene: clean and tidy
Hygiene: clean and tidy
Service: Good company booked business travel accommodation, good living experience, breakfast is not bad, go out to meet the needs, OK 👌
Very Good
43 reviews
8.7/10
Price from
JPY 13,141
per night
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7.8/10
Good
GGuest UserNice, thank you to them, and peace, mercy and blessings of God be upon you. The site is beautiful.
GGuest UserThe breakfast was very rich. The room is not particularly big, but it is ok. The location is good, there is a subway station downstairs, McDonald's and some other local restaurants and small supermarkets not far away, and it is not far from the city center.
GGuest UserWe had a wonderful time here. The room was great. We were able to walk to some places from here and it was central for taxis/ubers. The room was really nice and they couldn’t have done more to be helpful during our stay. We are a couple hours d times at Dish, the restaurant there for dinner and snacks and it was very good. There’s also a nice cafe, bar (non alcoholic) and workspaces and lounge areas. I used the rooftop pool a few times which was wonderful and there were nice clean changing rooms and sauna. Thank you for the welcome.
AAreej0o0oThe hotel didn’t seem to be ready for guest opening their lounge was like a men’s hut and the lifts there were only one working that was also very slow.
AAnonymous UserGiven how expansive Riyadh is, this hostel is in a good location and helpful instructions were provided via WhatsApp prior to arrival. Others staying at Su Casa were people living and working in the city, but there were small and meaningful opportunities to meet others over coffee and discussion. The bed was comfortable and the amenities basic but more than sufficient. I did not love Riyadh as a city personally but I certainly felt at home and like nothing was a worry. For anyone arriving via public transport, buses accept Visa and Mastercard and it is possible to connect nearby (~10 min walk) to buses, although expect to face traffic depending on the time of day.
HHassan Mansour 1305The perfect stay.
For that price and that location it’s already worth it.
The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues.
I would 100% consider to book Haven Plaza for my next trip to Riyadh.
GGuest UserIt was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
It was a wonderful stay. I loved the hotel and will continue to visit it whenever I can. I look forward to returning again.
TTONGThe hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.
AAsmaskLet’s us start from the beginning of my entrance
The bell service was welcoming and aided us in taking our luggage
Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease
Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
AA.M.KVery good hotel located in the center of the city. with spacious room and clean.
Breakfast is also very good , staff are friendly.
King Fahd Library Metro station is only 10 minutes walking away from hotel.
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