The hairdryer in the bathroom is not working properly, so I have called the service centre for another hairdryer, but no one picked up the call. I have walked down to the lobby and asked the front desk for help. It took around 15 minutes to deliver the hairdryer to my room. Apart from this, everything was fine and decent.
It's a nice gesture that the hotel actually sent a link to check in online even though I didn't book directly from them. Upon in person check-in, the process was quick too. Staff was friendly and approachable, appreciated that. The room is relatively clean, most importantly there are no hints of hair lying around randomly! Location is superb as I was attending the concert next door, at Thunderdome, very short walking distance that took less than 10 mins. Not my first time here, but definitely won't be my last time either! Thank you for the hospitality 😌
love the hotel!! was there for the Summer Sonic music event, and its a few stations away from the Impact Arena. Opposite the hotel there's a mall though there's not much to shop but at least its a clean mall with many variety of resturants.
My stay here for 4 days was peaceful. All the amenities are nice and convenient. The room is nice and spacious. It has everything I would need. However, I am bothered with the daily housekeeping service. It was convenient that they have kitchen utensils and instant coffee every day. But the utensils were never properly washed during my stay. They either smelled or tasted like what I put in there the day before. It was disgusting. Also they are not changing the bin liners, only picking up trash. So I wonder what else they are not cleaning properly.
Front desk are also not very warm and friendly.
I arrived hotel in the late night and I informed in advance. Unfortunately when I arrived I was informed that the water was not functioning and it would be resumed after 3am in the morning. I was disappointed the fact that after midnight how can I find another place to sleep ,so I stayed without utilizing water. I also contacted customer service of Trip and they gave me really nice solution for this problem
The room was spacious and spotlessly clean. The hotel boasts a very convenient location; a taxi to the concert venue cost only a little over 10 yuan. Even if taxis were scarce on the return journey, the subway (MRT) was a good alternative, though it might require a transfer. The only minor issue was that the room wasn't very soundproof.
- Noisy Air Conditioner – The air conditioner was extremely loud, and even after adjusting the fan speed, the noise level remained the same. This made it difficult to sleep.
- Traffic Noise from the Road – Being on the 18th floor, I could still hear traffic noise from Rattanathibet Road throughout the night, which was quite disruptive.
- Disturbance by Hotel Staff – On 3pm-4pm, a hotel technician kept knocking on my door repeatedly and even attempted to have housekeeping open my room. I assume there was a misunderstanding regarding room numbers, but this caused unnecessary inconvenience and concern.
- Inconvenient Bathroom Setup – In the wet zone of the bathroom, there was only a soap dish designed for bar soap, despite the hotel providing liquid soap. This made it inconvenient to use the provided amenities.
It was lovely! 7/11 is really close and pink line is just around the corner. But I would advice using bus in the morning and in the evening as you would get to the city faster.
Stayed here during an event at Impact and found the Botanic Service Room to be a great value. The room is small but cosy, clean, and well-maintained — perfect for a short stay. The bed was comfortable, and everything I needed was within reach.
Breakfast was surprisingly good, with a nice selection of items and even one local Thai dish that added a special touch. The atmosphere was quiet and relaxing, and the staff were polite and accommodating.
Overall, it’s a simple but comfortable place with a warm vibe. Ideal if you're attending something at Impact or need a short, hassle-free stay.
Very Good
131 reviews
8.9/10
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9.1/10
Great
LLammumThe hairdryer in the bathroom is not working properly, so I have called the service centre for another hairdryer, but no one picked up the call. I have walked down to the lobby and asked the front desk for help. It took around 15 minutes to deliver the hairdryer to my room. Apart from this, everything was fine and decent.
TThan S.I came for a concert at The Mall Ngamwongwan. This accommodation is conveniently located near the mall, within easy walking distance. There's also a 7-Eleven at the entrance of the street.
The staff were very friendly, polite, and provided excellent service. I was truly impressed.👍
The room was larger than I expected, the bathroom had strong water pressure, and the air conditioning was wonderfully cool. However, the bed was quite firm, and the room wasn't very soundproof. Light sleepers might find it a bit difficult to get a good night's rest. Aside from that, everything else was fine. 👍
If you visit during the rainy season, you might want to bring flip-flops, as the entire street tends to flood.
The room is equipped with only two towels. Tissues, bottled water, and soap are provided by the staff during check-in.
There is a 500 Baht room deposit, payable in cash only.😊
If I have the chance, I would definitely return. 👍
AAnonymous UserMy stay here for 4 days was peaceful. All the amenities are nice and convenient. The room is nice and spacious. It has everything I would need. However, I am bothered with the daily housekeeping service. It was convenient that they have kitchen utensils and instant coffee every day. But the utensils were never properly washed during my stay. They either smelled or tasted like what I put in there the day before. It was disgusting. Also they are not changing the bin liners, only picking up trash. So I wonder what else they are not cleaning properly.
Front desk are also not very warm and friendly.
GGuest User- Noisy Air Conditioner – The air conditioner was extremely loud, and even after adjusting the fan speed, the noise level remained the same. This made it difficult to sleep.
- Traffic Noise from the Road – Being on the 18th floor, I could still hear traffic noise from Rattanathibet Road throughout the night, which was quite disruptive.
- Disturbance by Hotel Staff – On 3pm-4pm, a hotel technician kept knocking on my door repeatedly and even attempted to have housekeeping open my room. I assume there was a misunderstanding regarding room numbers, but this caused unnecessary inconvenience and concern.
- Inconvenient Bathroom Setup – In the wet zone of the bathroom, there was only a soap dish designed for bar soap, despite the hotel providing liquid soap. This made it inconvenient to use the provided amenities.
Aamanda tanThe room was spacious and spotlessly clean. The hotel boasts a very convenient location; a taxi to the concert venue cost only a little over 10 yuan. Even if taxis were scarce on the return journey, the subway (MRT) was a good alternative, though it might require a transfer. The only minor issue was that the room wasn't very soundproof.
YYilin Toklove the hotel!! was there for the Summer Sonic music event, and its a few stations away from the Impact Arena. Opposite the hotel there's a mall though there's not much to shop but at least its a clean mall with many variety of resturants.
AanonxIt's a nice gesture that the hotel actually sent a link to check in online even though I didn't book directly from them. Upon in person check-in, the process was quick too. Staff was friendly and approachable, appreciated that. The room is relatively clean, most importantly there are no hints of hair lying around randomly! Location is superb as I was attending the concert next door, at Thunderdome, very short walking distance that took less than 10 mins. Not my first time here, but definitely won't be my last time either! Thank you for the hospitality 😌
GGuest UserI do not expect anything much just need a regular place to stay for a night but the room was quite an unexpected journey of mine. Despite all the minor issues I don't mind, there is one problem that I couldn't stand is the leak from air conditioner which i noticed in the morning (air-con leaking when i was sleeping). The position of the leaking go straight to the table which pretty close to TV and the plug pocket where my charger was there all night, it is out of order. Luckily I didn't put my phone or laptop there as well.
So do not expect much, just a lousy room or maybe you have a bad luck.
I certainly understand they'll do their best to handle the situation.
แแล้วแต่จะไปThe accommodation is centrally located, surrounded by many dining options. It's clean, and the rooms are well-equipped with all necessary amenities. The service is excellent, and it offers great value for money.
JJeromewStayed here during an event at Impact and found the Botanic Service Room to be a great value. The room is small but cosy, clean, and well-maintained — perfect for a short stay. The bed was comfortable, and everything I needed was within reach.
Breakfast was surprisingly good, with a nice selection of items and even one local Thai dish that added a special touch. The atmosphere was quiet and relaxing, and the staff were polite and accommodating.
Overall, it’s a simple but comfortable place with a warm vibe. Ideal if you're attending something at Impact or need a short, hassle-free stay.
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