We were very happy with the service of this hotel. sanjar helped us with taxi bookings. He stayed up late to welcome us and got up early to see us off. The place is charming and interesting with the collections of vintage paraphernalia. Place is east to get to most attractions. Take his advice on restaurants, we had great meals all the time. Try the samsos which are en route to the Registan and enjoy the birds in the courtyard.
Lovely hotel about 30 min walk from the main sites so ok. On a pretty busy road and our balcony was noisy because of that. The window insulation at night was good though. Breakfasts ok as long as you don’t arrive after tour parties who eat everything and it seems to take them too long to refill. Some mornings no chopped fruit, some mornings no smoked salmon. Room was massive and bed very comfortable. Quiet other than road noise. Pool would have been nice but wasn’t heated at all so in October was freezing and not useable which was a shame
I really didn't expect this Hilton Hotel to be so cheap, and it was far beyond my expectations in every aspect.
1. It's not far from the train station. It's about 30,000 to 40,000 yuan by taxi, more than ten kilometers away.
2. There are very beautiful artificial lawns around, and a clear river. There is also a cement road by the river, where you can take a sightseeing bus. A few yuan is enough.
3. There is also a large children's playground nearby, the fee is super cheap, one project is about 5-10 yuan. There are also some street snacks. There are also dances and other shows in the evening.
4. There is also a ”mosque” connected to the playground, where you can shop and stroll, and there are also very good restaurants to eat, mainly local barbecue, sacs and other real things. The outdoor dining room is very beautiful, with a white marble column base and a carefully carved wooden beam directly on it, supporting the entire roof. This pavilion is by the river, and the side is full of flowers and plants. The environment is very beautiful. The most important thing is that there are no mosquitoes!
5. The hotel's buffet breakfast is also very rich and beautiful. Children aged 5 are free, and children aged 11 are half price. Of course, you can also buy your own breakfast.
6. It is not far from the famous attractions, and it is very cheap to take a taxi here.
7. There is also a super large water park next to the hotel, which is open from 10:00 to 20:00.
This hotel is perfect for staying and playing with children.
Gem in Samarkand , love the service , ambience and cleanliness.
Room is huge , bed comfortable.
The staff attitude is marvellous and customer oriented.
Love this place.
To the right of hotel , there is barbeque restaurant , cheap and delicious.
Both staff that i attached served me , they are humble and very helpful.
The hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
We absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.
It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
The hotel is located at a very convenient location right opposite to Shoh-I-Zinda complex. The other renowned complexes like Registan Square, Bibikhanum mausoleum...eyc are at a walking distance from the hotel. The facilities were great with a nice breakfast and the staff professional and friendly. I would definitely recommend this place.
The location is good and you can walk to Registan square.
Su の Renda も Kind.
The water is now one. After the shower, water stains around the washbasin, so it was necessary to keep it with a towel.
There is no dryer.
Breakfast was simple but good.
The hotel is small and located practically in the center. A taxi ride to Samarkand's main sights (Registan, Siab, Shokhi-Zanda, Gur Emir, Bibi-Khanum) takes about 10 minutes and costs 15,000-25,000 soums, depending on the time of day. Right next door, you can find good samsa (a popular spot, frequented by locals). There are many shops and restaurants within walking distance. Cons: no refrigerator in the room, small shower, and a very basic breakfast. Pros: the staff was always helpful, and the TV, in addition to many Russian channels, also has YouTube (a rare find). They allowed a free late checkout (at 5:00 PM instead of 12:00 PM). Overall, I recommend the hotel; it's excellent value for the money.
Great
13 reviews
9.3/10
Price from
TWD 853
per night
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ちちゃんゆう52The location is good and you can walk to Registan square.
Su の Renda も Kind.
The water is now one. After the shower, water stains around the washbasin, so it was necessary to keep it with a towel.
There is no dryer.
Breakfast was simple but good.
AAF2310It is not up to a 5 star level for the below reasons
1) the facility looks new from the outside and superficially it is grand but the details reveal that this hotel is subpar, for example the gym facilities, the elevators, etc… looks like a standard holiday inn
2) the staff barely speak English and when you ask them something the attitude is mostly cold and unwelcoming, not helpful at all
3) the room facilities didn’t work most of the time, for example the shower buttons, the phone or the aircon
4) the breakfast selection is minimalist, with v limited varieties
5) the location is far from city center
GGuest UserI had an amazing stay here. The place is beautiful and ideal for solo travelers. The breakfast and tea were excellent. I genuinely enjoyed my time here and would definitely come back again.
ZZulkefley Bin AzliGem in Samarkand , love the service , ambience and cleanliness.
Room is huge , bed comfortable.
The staff attitude is marvellous and customer oriented.
Love this place.
To the right of hotel , there is barbeque restaurant , cheap and delicious.
Both staff that i attached served me , they are humble and very helpful.
KKevin-SchmidtReally enjoyed my stay here. The location is great, just about a 10-minute walk to Registan, with a few restaurants and stores nearby. The staff were incredibly friendly and helpful, even helping us get things delivered that we couldn't find on Yandex. They have cold beer available as well, which is a really great bonus in a place like Uzbekistan. Their sauna and cold pool were lovely and clean and an amazing way to detox the body during the hot summer days. Will definitely return to stay here on my next trip to Samarkand!!
LLuoleibinA good choice, but the hotel didn't remind me to check in 2 hours early and I had to pay $40! **** didn't say a word, ”Wait a minute, now it's double the price.” Just take the money and stop talking. Speechless 😓, the breakfast is really great, I have to say more about the good stuff.
GGuest UserLovely hotel about 30 min walk from the main sites so ok. On a pretty busy road and our balcony was noisy because of that. The window insulation at night was good though. Breakfasts ok as long as you don’t arrive after tour parties who eat everything and it seems to take them too long to refill. Some mornings no chopped fruit, some mornings no smoked salmon. Room was massive and bed very comfortable. Quiet other than road noise. Pool would have been nice but wasn’t heated at all so in October was freezing and not useable which was a shame
CCameo19Beautiful lobby area, great location, lovely selection at breakfast, little disappointed with the actual room, it didn’t reflect the exterior or public areas, but it was manageable. Over satisfied with our two nights stay.
KKeaihouziThe hotel lobby service is very average. The bellhops who drove to the lobby door were not enthusiastic and did not greet guests quickly. You had to call them. The check-in staff were also not enthusiastic and inefficient. Shouldn't they be enthusiastic and quick when you stay for two nights and extend your stay the next day? But the woman was impatient and perfunctory👎; the price is not low for local consumption. A very small room costs more than 1,500 RMB a night. Hilton is a five-star hotel, so shouldn't it provide corresponding services? The hotel's hardware facilities are good, but the soft service training is very poor. Because the hotel is remote and similar to a park, the driver who picked us up could not reach the hotel entrance due to the road closure caused by the local sports meeting, and the hotel shuttle bus was needed to take us out. After the bellhops sent us to the parking lot outside, he didn't even bother to help take the luggage out of the car, and just stood there waiting for us to take it ourselves. I really don't understand how the staff are trained. The service is very poor.
MMaxine LouieWe were very happy with the service of this hotel. sanjar helped us with taxi bookings. He stayed up late to welcome us and got up early to see us off. The place is charming and interesting with the collections of vintage paraphernalia. Place is east to get to most attractions. Take his advice on restaurants, we had great meals all the time. Try the samsos which are en route to the Registan and enjoy the birds in the courtyard.
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