The hotel is cost-effective, the rooms and public areas are clean, and the front desk staff can communicate in Chinese. There is Chinese food in the hotel, and you can also communicate in Chinese. The room size is suitable and there is a washing machine in the room, which is convenient for multi-day stays.
Just stayed at this new hotel and honestly, I was really impressed. The room I got had a balcony and it was super spacious – way bigger than I expected! The staff were all really friendly and helpful, which made the whole stay even better. Breakfast was good too – decent variety and everything tasted fresh. Plus, the location is perfect – close to pretty much everything you’d want to see or do. Definitely a great spot if you’re looking for something comfy and convenient.
Mixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
Beef noodles best I’ve had so far in Vietnam.
Spa has 3-4 hot saunas. Guests can use for free. Nice receptionists. However, I double booked myself into two mandalas same night ( wrong location). This issue still hasn’t been resolved.
The hotel room is quite big, and the front desk can all speak Chinese, which is very worry-free. There is a KTV in the middle, but it doesn't seem to be noisy. Maybe the KTV doesn't have much business. There are a lot of taxis parked downstairs, which makes traveling very convenient. A taxi to the airport usually costs 400,000 VND. It would be nice if the hotel provided breakfast.
Stylish and Spacious – Great for Business Stays
This is a brilliant hotel with unique architecture that really sets it apart. The rooms are spacious and comfortable, and the location is conveniently close to the city, making it ideal for business travelers.
The only downside is the lack of a gym, which would have been a great addition. Still, the overall experience, design, and comfort make it a solid choice for a work-related stay.
The waiter can speak Chinese, there are many Chinese restaurants around, and the breakfast is not bad. The towel is a bit old, feels black and a bit hard. The slippers are the kind that are clipped next to the big toe, which is uncomfortable to wear. I want to change to another slipper but I haven't found it yet.
Facilities: The room is spacious and bright, with a simple but elegant decoration style, a reasonable layout, complete facilities and good maintenance. The bedding is soft and comfortable, which made me sleep well all night. The staff's service attitude is warm and thoughtful. From the efficient check-in procedures to the response to various needs during the stay, you can feel their professionalism and attentiveness. The hotel's catering is also commendable, with a rich variety of breakfasts and delicious taste.
During my recent stay at a hotel located in the heart of the city, I was truly impressed by the convenience and comfort it offered. The location was perfect, with easy access to public transportation, restaurants, and shopping centers all within walking distance. It made exploring the city incredibly hassle-free.
The room was cozy and well-maintained, with modern amenities that ensured a comfortable stay. The bed was plush, and after a long day of sightseeing, it was the perfect place to unwind. Despite being in the bustling city, the hotel provided a quiet and peaceful atmosphere, allowing for restful nights.
Safety was also a priority here, with secure access to the building and attentive staff ensuring that guests felt well taken care of. Speaking of the staff, they were exceptionally helpful and friendly, always ready to assist with any requests or questions. From check-in to check-out, the service was seamless and professional.
Overall, the combination of a convenient location, comfort, safety, and excellent service made this city stay a memorable one. I would highly recommend this hotel to anyone looking for a great experience in the city center.
Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
Very Good
537 reviews
8.4/10
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GGuest UserMixed Experience at Vinpearl – Room Great, Dining Disappointing
I stayed at Vinpearl from 22 Sep to 3 Oct and again from 6 Oct to 11 Oct. The room was spacious and clean, and the amenities were a definite plus. However, there were several inconsistencies and disappointments during my stay.
- Laundry Service: During my first stay, laundry was complimentary (3 pieces/day), but in the second stay, it became chargeable. This inconsistency was frustrating and could be improved.
- Breakfast: The breakfast menu was 95% the same every day, with limited variety. The fried noodles were consistently hard and dry, which was disappointing.
- BBQ Buffet (600k VND): This was the most disappointing part of my experience. The food quality was poor, with cheap ingredients repeated across different stations. If this continues, I fear the restaurant may not last. In comparison, I visited Sen Buffet near Ho Tay, which cost only 480k VND and offered crayfish, big prawns, various crabs, and a wide variety of fresh dishes—far superior in quality and value.
- Vinpearl Buffet (480k VND with 20% hotel guest discount): I only had a bowl of noodles, some fruit, a few pieces of not-so-fresh salmon sashimi, and one drink—nothing stood out or felt worth the price.
- Room Service Timing: Housekeeping often came too late in the day, sometimes after 5–6 PM, which disrupted rest time. This should be addressed for better guest comfort.
On a positive note, staff were friendly, especially the foreign manager, who stood out for his professionalism.
GGuest UserI loved everything about this hotel. It's located centrally in Bac Giang providing easy access to all areas of the city. It provides a high level of security with a security outpost at the entrance and further security to the rear. There is ample secure parking for all types of vehicles bikes, motorcycles and cars alike . The entrance lobby is very grandiose and spacious, decorated with wonderful chandeliers, a spiral staircase, the Van Ha Bar , a centrally located 24 hour reception where your every need will be cared for.
My room was clean and spacious and was cleaned exquisitely on each day of my stay. The view from my window was onto the grand square and was fantastic I was provided with a greeting gift on my arrival. The bathroom was superb. The wifi was excellent.
The restaurant is fantastic and so spacious with huge windows providing a view onto the square where the cities people go exercising in the early morning and at sunset. The choice of food for breakfast was many , varied with all fresh and perfectly prepared and wonderfully presented.
The staff at this hotel were the kindest, most attentive and helpful as I've ever met. I hope I'll get the opportunity to stay at this hotel again.
Paul Clarke
GGuest UserDuring my recent stay at a hotel located in the heart of the city, I was truly impressed by the convenience and comfort it offered. The location was perfect, with easy access to public transportation, restaurants, and shopping centers all within walking distance. It made exploring the city incredibly hassle-free.
The room was cozy and well-maintained, with modern amenities that ensured a comfortable stay. The bed was plush, and after a long day of sightseeing, it was the perfect place to unwind. Despite being in the bustling city, the hotel provided a quiet and peaceful atmosphere, allowing for restful nights.
Safety was also a priority here, with secure access to the building and attentive staff ensuring that guests felt well taken care of. Speaking of the staff, they were exceptionally helpful and friendly, always ready to assist with any requests or questions. From check-in to check-out, the service was seamless and professional.
Overall, the combination of a convenient location, comfort, safety, and excellent service made this city stay a memorable one. I would highly recommend this hotel to anyone looking for a great experience in the city center.
AAnonymous UserThe front desk of the hotel has Chinese service, which is very helpful. Then I learned that the boss is Chinese. You can communicate and consult with him. This is of great help for business stays. You can quickly learn local information, which is the most useful place to stay. 
GGuest UserJust stayed at this new hotel and honestly, I was really impressed. The room I got had a balcony and it was super spacious – way bigger than I expected! The staff were all really friendly and helpful, which made the whole stay even better. Breakfast was good too – decent variety and everything tasted fresh. Plus, the location is perfect – close to pretty much everything you’d want to see or do. Definitely a great spot if you’re looking for something comfy and convenient.
GGuest UserVery spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.
GGuest UserFirst of all, the staff has a job that can speak English and Korean.
I had no problem communicating with the staff as they spoke the language well.
The location is in downtown Bac Ninh, and the following butcher shops, cafes, convenience store restaurants, etc.
I was satisfied with the infrastructure aspect, the room condition was also clean, and there were no problems during my stay.
Well done.
I was a bit unhappy about the security guard's parking problem, but from the security guard's side
I thought I would understand because it was to protect my vehicle well.
We plan to use it again in the future.
thank you
PPaul Pionmi InternationalThe hotel is cost-effective, the rooms and public areas are clean, and the front desk staff can communicate in Chinese. There is Chinese food in the hotel, and you can also communicate in Chinese. The room size is suitable and there is a washing machine in the room, which is convenient for multi-day stays.
GGuest UserThe waiter can speak Chinese, there are many Chinese restaurants around, and the breakfast is not bad. The towel is a bit old, feels black and a bit hard. The slippers are the kind that are clipped next to the big toe, which is uncomfortable to wear. I want to change to another slipper but I haven't found it yet.
DDeanStylish and Spacious – Great for Business Stays
This is a brilliant hotel with unique architecture that really sets it apart. The rooms are spacious and comfortable, and the location is conveniently close to the city, making it ideal for business travelers.
The only downside is the lack of a gym, which would have been a great addition. Still, the overall experience, design, and comfort make it a solid choice for a work-related stay.
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