A stay at Grand Phoenix Hotel Bac Ninh places you in the heart of Bac Ninh, just a 5-minute walk from Vincom Bac Ninh and within a 5-minute drive of Parks Nguyen Van Cu. This family-friendly hotel is 21.5 mi (34.6 km) from Hoan Kiem Lake and 21.2 mi (34.1 km) from Thang Long Water Puppet Theatre.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Asian Cafe, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 208 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include desks and free tea bags/instant coffee, and housekeeping is provided daily.
"Overall, my stay at the hotel was characterized by high standards of cleanliness, a well-appointed interior, and exceptionally professional service. The room was spacious, the linens were crisp, and the central location made it an ideal choice for my trip. However, there was one persistent issue that significantly marred an otherwise perfect experience: the auditory disturbance emanating from the ventilation system during the night.
While the rest of the room was a sanctuary of comfort, the exhaust vent above the sleeping area began to emit a series of disruptive noises as soon as the building settled into the quiet of the late hours. The most prominent sound was a constant, rhythmic trickling—much like water rushing through pipes or a leaky faucet—which echoed through the ductwork. This was accompanied by intermittent mechanical clanking and a low-frequency hum that seemed to vibrate through the ceiling.
In the silence of the night, these sounds were amplified, making it incredibly difficult to achieve a state of deep, restful sleep. For a traveler, the primary function of a hotel room is to provide a quiet environment for recovery, and unfortunately, this ”pipe music” created a sense of restlessness. It was frustrating because every other element of the room—from the ambient lighting to the ergonomic mattress—was designed for relaxation.
I truly appreciate the hospitality shown by the staff and the immaculate condition of the facilities. However, I believe the hotel management should investigate the plumbing or HVAC insulation near the exhaust ports. A simple fix, such as adding soundproofing material or securing loose valves, would transform this room from a ”good” stay into a ”perfect” one. Until then, the persistent sound of running water remains the only shadow over a highly commendable stay."