Location is great, very close to King’s Cross station and St. Pancras station. Many attractions such as The British Museum, Convent Garden, Coal Drop Yard etc. are all in a walkable distance.
However, due to the heat wave, extremely hot weather, while waiting for check in at the lobby, the waiting queue is super long, it was very hot and unbreathable.
There is also no AC or fan in the room, and no fridge. With a strap tied to the window, we could only open a small gap, not enough for the oxygen to enter the room. It was too hot during the night, the room was like an oven, we couldn’t sleep, had to get to the lobby to ask for a solution, the staffs said that they have fan for borrow, but that night they already lended it all out. They marked our room number and said will deliver a fan to our room the next night, but the other night after we get back to our room we did not see any fan in our room. Lastly, the lock of our bathroom is broken.
The hotel is extremely close to the terminal, directly connected by a skybridge. It looks very new, boasts comprehensive facilities, and is impeccably clean. All essential toiletries such as shampoo, shower gel, hand soap, toilet paper, and slippers are provided.
The soundproofing is also excellent; despite an elevated highway being right outside the window, there was absolutely no noise inside.
They provide a 1.5-meter wide bed, which is a big plus! Many hotels in this area often have quite narrow beds, so it was a pleasant surprise to find such a spacious 1.5m bed here, making it perfect for two people.
For trips to the city center, taking the subway is also very convenient.
The location is not easy to get to and no signs was available. The room was clean but outdated deco. The bedside USB sockets does not work, we have to charge our phones at the desk. The handwashing liquid, shampoo and conditioner were fixed too high and inconvenient location. The shower water pressure was too low. The breakfast was the worse experience I ever had in a Hotel. Very limited types of food available and ran out so quickly as soon as many guests but little food. Only one staff on duty for topping up food and one staff to clean tables. There were not enough tables and seats available. It was complete and utter chaos. A guest accidentally spilled a cup of porridge into another customer but there were no napkins to clean it up. I never seen such chaos. I would not recommend this hotel and never go again.
Hotels in Kensington and Chelsea,London10.5% of visitors choose this area
Oouyangjianf12025.08.16
This was my second visit to this hotel. It's an older property, and the facilities definitely show their age. It's a very large hotel. Situated in an affluent London neighborhood, the location is unbeatable – it's very close to Kensington High Street tube station, making it incredibly convenient for exploring the city. I believe it serves as a layover hotel for Singapore Airlines' crew. Parking is quite expensive at £45 per day. This time, the room was significantly larger than my previous stay, which was a pleasant surprise!
Hotels in Kensington and Chelsea,London10.5% of visitors choose this area
Tthe solo traveler 32025.09.17
the room was a good size for one person. the ceiling was rather low, especially in the bathtub where one has to stand inside to take showers. even for me and i’m a small person (165cm/5’4). overall bathtub/shower arrangement was awkward. with only narrow glass partition, water would go everywhere. the water pressure was strong, so that’s a silver lining.
appreciated how fluffy and comfy the bathrobe was. the linens felt crisp clean and most of other stuff in the room. but the teaspoons were dirty.
the breakfast was okay. the staffs were nice. the location was good. there is a bus stop very close, hammersmith station is only 25 min on foot, a good shawarma place was nearby, and right next to it there’s sainsbury local. the neighborhood felt safe, which was one of the most important conditions i was looking for.
final thought: mixed. most parts were okay, some not.
With an early flight scheduled for the next morning, I decided to check into an airport hotel a day in advance. The hotel facilities were excellent, the room was clean and comfortable, and the AC was very effective. What truly sets this hotel apart is the enclosed sky bridge on the second floor, offering direct, indoor access to London Heathrow Terminal 4. It's incredibly convenient, saving a lot of time and hassle, making it perfect for those with early departures. Overall, my stay was extremely satisfying.
Hotels in Kensington and Chelsea,London10.5% of visitors choose this area
GGuest User2025.10.14
Outdated 4 star hotel, No amenities unless you request.
One guy from Reception are not friendly, not helpful and he look like No enthusiasm and passion in his job.
And the way he talk shouldn't not at the Front liner(my personnel opinion)The rest of the receptionist and Concierge are friendly and helpful.
The plus point is The Location and delicious breakfast.
I stayed at the Best Western Ariel for one night before an early morning flight from Heathrow, and it was a solid choice for convenience. The location is great — only a few minutes from Terminals 2 and 3, and there's a shuttle bus that runs regularly. Check-in was smooth and the staff were friendly and helpful, even with my late arrival.
The room was compact but clean, with everything I needed for a short stay — comfy bed, decent shower, and a kettle with tea and coffee. It’s not a luxury hotel by any means, but it served its purpose well. The soundproofing was surprisingly good considering the proximity to the airport — I barely heard any planes.
Only downside was the breakfast — it felt a bit basic for the price. Also, the decor is a bit dated, but again, for a one-night airport stopover, it’s totally fine.
Would stay again if I need to be close to Heathrow!
Hotels in Kensington and Chelsea,London2.9% of visitors choose this area
3320005****2025.07.16
I stayed with my two children for 5 nights, and while we were generally satisfied, the pros and cons of the accommodation were quite evident.
**Pros:**
1. The apartment offered a two-room layout, which was ideal for a family of 3-4.
2. Having a kitchen and a washing machine was incredibly convenient for cooking and doing laundry – a real lifesaver!
3. There was a supermarket right downstairs, making grocery shopping incredibly easy.
4. It was a 10-minute walk from South Kensington tube station – a manageable distance, neither too close nor too far.
5. Both the Natural History Museum and the V&A Museum were very close, just a 10-minute walk away.
6. There were also Chinese restaurants within a 10-minute walk.
**Cons:**
1. There was no air conditioning in summer, only a single fan.
2. Our 4th-floor room was west-facing, so it got direct afternoon sun and was stiflingly hot, making it difficult to sleep at night. We also didn't dare open the windows on the 4th floor due to security concerns.
3. The elevators were few and small, so we mostly relied on the stairs unless we had heavy luggage.
4. The walk from the elevator to our room felt incredibly long, easily 500 meters.
And for all this, the hotel still cost over 2000 a night. In general, hotels in the UK are far inferior to those in the US – overpriced and often quite run-down. For the same price in America, you could easily stay in a 4 or 5-star hotel, or a truly excellent guesthouse.
Great budget choice convenient to airport, also buses to Kingston etc. Neat and clean with helpful courteous staff, it’s better than many more expensive outfits serving Heathrow. Tesco minimart nearby for any extra needs. Also a nice cafe bar area. Recommended!
Very Good
533 reviews
8.2/10
Price from
KRW 79,253
per night
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8.2/10
Very Good
GGuest UserHotel was a little old fashioned in the build, Service was good.
The Aviation bar with a view was fantastic, The price of drinks wasn't. £7.40 for a larger that costs me £3.90 in my local.
Hotel room was clean & very presentable but old fashioned.
Parking was expensive @ £18 a night.
Nniannian200208This hotel was a great stop on our road trip. Parking was convenient, the room was spacious, and both breakfast and dinner offered a generous spread.
SSiu Cheong Chan 16The location is not easy to get to and no signs was available. The room was clean but outdated deco. The bedside USB sockets does not work, we have to charge our phones at the desk. The handwashing liquid, shampoo and conditioner were fixed too high and inconvenient location. The shower water pressure was too low. The breakfast was the worse experience I ever had in a Hotel. Very limited types of food available and ran out so quickly as soon as many guests but little food. Only one staff on duty for topping up food and one staff to clean tables. There were not enough tables and seats available. It was complete and utter chaos. A guest accidentally spilled a cup of porridge into another customer but there were no napkins to clean it up. I never seen such chaos. I would not recommend this hotel and never go again.
GGuest UserOutdated 4 star hotel, No amenities unless you request.
One guy from Reception are not friendly, not helpful and he look like No enthusiasm and passion in his job.
And the way he talk shouldn't not at the Front liner(my personnel opinion)The rest of the receptionist and Concierge are friendly and helpful.
The plus point is The Location and delicious breakfast.
BBehekEverything was very good. Breakfast offers a lot of coice - except warm breakfast is only on Weekends. On the Trip site the check in time is incorrect (ov voucher it says after 12, but it is after 14) - despite us coming too early, they gave us the room and made coffee for free. The hotel is locked over night and the staff is really friendly. We were in the hotel trought the hottest days in history but they prepared a ventilator - because they don't have AC (normally).
OOllieSmithOne night stay at heathrow after a flight.
Emailed hotel the night before to ask for a nice view as it was my brothers birthday treat and he loved watching the planes. Had already booked a runway view room but some are on lower floors so more restricted. On arrival at the hotel they had upgraded us to a suite which was a really lovely gesture however we had booked a twin and the suite was a double. We asked for the sofa bed to be made up. After 4 visits to reception and a 5 hour wait, housekeeping finally made up the sofa bed. By this point we were extremely tired as we'd had a really long day so it did damper our experience a little. The birthday cake and note in the suite were a lovely touch.
With the upgrade, we were given access to the executive lounge which has a great view over the runway to watch the planes. Drinks available all day with alcohol in the evening and canapés. Unlike every other executive lounge ive been to, the canapés were served plated to your table which seemed a little strange and also made the service very slow as the lounge was full. Also meant there was a higher level of wastage as people didnt want some of the selection. Based on this visit, I wouldn't book a room for the lounge access. There are much better hotels at the airport with better lounges if that's what your looking for.
Beds were extremely comfortable. Lovely bathroom. Again, great view of the runway. Aircon wouldn't go below 20 which was a little annoying with how warm London is at the moment.
Great selection at breakfast. Friendly staff. Delicious food.
I would stay here again but wouldn't worry about access to the executive lounge as that was disappointing.
JJSSYCheck-in and check-out were both smooth and efficient. The bell man or concierge were very attentive and helpful with our bags. Breakfast buffet was good. Room was clean and provided nice shower gel and shampoo. Location is great, just next to the tube station, several shops and eateries.
JJasluClose to train station and bus stop easy access to popular sights. Room and breakfast is basic but has all the essentials, staff are friendly and accommodating
GGuest UserHotel room was a nice size for me and my family the pool was nice for the kids to swim in.
We had the breakfast for two days which catered for all our needs and was presented really nicely.
We ended up staying an extra night as was happy
with the facilities
For having children the location was a bit out of the way but I would say that was the only down side.
GGuest UserThe room is quite nice. The reception attitude is very good. They are also very helpful in helping with takeout at night. If there are any problems, they will be dealt with promptly.
From the sky view room, you can see the reflected KPMG. Hahaha. I’m still working late at night.
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