Fantastic stay! Clean and comfortable rooms, friendly and attentive staff, and a great location. The hotel’s facilities were excellent, and the overall atmosphere was calm and inviting.
The hotel and staff are great,but unfortunately on this stay the fire alarm went off at 4am in the morning,due to a fault..so broken sleep unfortunately
Lovely hotel, room was very spacious and very clean, staff were very friendly and helpful. Would definitely recommend this hotel. Close to shops and train station. Will look to booking a stay again at this hotel.
The room was large and clean, with excellent hygiene and service! The room was modernly decorated. Any problems were resolved immediately! It's very close to the city center!
Check in was easy and the lady on reception was very friendly and helpful. Our room was large and cool. Lovely bathroom with quality shower gel and shampoo provided. I had several hours to myself so I made use of the gym, great equipment and all very clean. Good swimming area, very busy on a Saturday afternoon. Enjoyed the sauna and steam room. Had curry in the bar which I thought was overpriced. We had a great, comfortable night’s sleep followed by a delicious breakfast with lots of choice.
I used to like this Premier Inn as I was quite happy with my previous stay.
However this time we were allocated with a low floor and not renovated room. When I requested for room change, I was requested to wait at the lobby till 3:30pm whilst the check-in time printed in the hotel confirmation was 2pm.
During the stay there was no room cleaning, and no replenishment of toiletries which was made our stay not comfy.
Pictures #1 and 2 are room not renovated and pictures #3 and 4 the refurbished one.
A gem of a hotel, tucked away on the University Campus. Lovely furnishings, excellent food at reasonable prices, beautiful bar and restaurant. We’ll be using this one again.
We were received courteously, and when we asked to change to a room with a shower, it was done immediately. The meal deal for dinner and breakfast is a good bargain It was also so well located with lots of shops nearby.
The amenities are basic but acceptable. The only downside is that the only way to speak to staff is to go down to reception, there is no phone or intercom.
Brilliant service. Infact on this app i paid for 2 adults breakfast at time of booking but when i got to the hotel and checked in they confirmed that i actually paid for 4 adults!!! Other than that hotel room superb, clean and quite spacious. Would book again. Full retail park across the road.
This hotel was the best went to check in had booked double room got upgraded to a family room and as soon as we got to the room we had trouble finding out how to open the door with the card. Yes me and my mum had 1 of them Richard Gere from Pretty Woman moments haha but once got in the room we was impressed was so clean and tidy it had a mini fridge under the TV everything was accessible staff was so kind and friendly. Would definitely recommend to others who was passing through the area to stop was no noise from the motorway traffic and eateries on the motorway services was right next door. Didnt book in for breakfast as was leaving early next morning. 20/10 top marks very happy customer. Big shout out to tariek
Very Good
52 reviews
8.4/10
Price from
€35
per night
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5,7/10
GGuest UserAlthough the price is cheap, the experience of settling in is not good.
Positives, - You can order breakfast as room service using a card and hanging it on the door. What we did order was good so I would say the breakfast buffet is good. - check in was quick and easy. - apart from the coffee being in a teabag the other complimentary items were good which included biscuits and hot chocolate. - it's always a bonus to have a fridge in the room. - The room was nice spacious and clean. Easy to get ready in (lighting, mirrors, plugs ect) A few things sadly that I disliked about this hotel. - Parking, when I was booking the hotel it showed that there was free on site parking. I did query this with the receptionist who wasn't very helpful with her answer and just said it's full. Then suggested one of the hotels nearby that charge per hour. - our shower kept changing temperature which I did struggle with trying to wash my hair. - Our room was an adjoining room which I would prefer not to have had, I understand this may be the last room available but I feel it should be mentioned upon checkin. - The bathroom was more of a constant wet room as there was nothing to dry the floor with after using a shower. A squidgy would be a great addition to the accessible rooms. - The room service line was constantly engaged. - you can screen mirror to their TVs. - last thing for those that care about their health and wellbeing, the sheets are made from 100% polyester so high exposure to micro plastics while you sleep.
Our room was immaculately clean and very comfortable. Aircon and heating worked perfectly. The staff were very helpful and friendly and the lady in the restaurant was very helpful and efficient. I rate this hotel very highly.
I’d stay there again because the bed was larger and more comfortable than the hotel I usually stay at on my annual trip to see family. Room was clean. The downsides: We arrived at around 11:30 and they wouldn’t check us in until after 12, I get that this is policy but other hotels in the city are flexible and we’d been travelling 20 hours. Also the air con in the room didn’t work and it was very hot for the UK so had a bit of trouble sleeping. They said they’d take a look and gave us a fan because I guess they couldn’t do anything but it didn’t quite cut it…
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