The location is good, the room was pleasant and spacious. But the staff were a little slow, it took a long time to check in even though there were three staff on reception and one person before me, two were on the phone together. I understand busy times but they weren’t particularly in a hurry to help, explain or apologise. Also had a drink at the bar and again, the staff were a little slow to help. They were fine and adequate but not particularly friendly.
I have worked in customer facing roles and I’m not expecting the world but some hotels go out of their way to make you feel welcome and the staff here could definitely improve in this area. There was nothing wrong at this hotel and it was adequate for my needs but I wouldn’t go out of my way to stay here again.
This isn't my first stay at this hotel, but unfortunately, the customer service hasn't improved. Even ordering a simple drink from the bar was met with a frown. I stay here only because it's convenient for my business needs, but it's disappointing that the staff seems so disengaged, which leaves a negative impression. The breakfast was dry and unappetizing, almost like eating rocks. Given the standards of Ibis hotels, I'm quite shocked at the poor condition and service here.
Within walking distance of centre and all restaurants bars etc. Clean, comfortable accommodation and social areas and great breakfast . Staff friendly abd helpful.
Very pleasant reception area Attractively furnished
Good sized room with comfortable bed and good sized shower room too. Warm.
Hanging space and shelves
Hotel is very very dated Stairs rather tricky. No lift.
2 long windows with metal frames at the bottom one of which was disgustingly dirty. Fan in shower room not operating
Guest numbers were low as it was a Sunday night so I managed to park outside on the road incurring no charge rather than having to pay £10 for the privilege
of using the hotel car park
I would stay there again if the cost is reasonable as the situation is ideal for me
Hotel near Sheffield City Center,Sheffield100% of visitors choose this area
MMichael2025.05.21
The place was nice, nice staff and decent accommodation for the price. We saw a few scary people and things outside and around the hotel that put us off but overall it was a good stay
Lovely room, lovely setting, good breakfast. Water in room would have been nice, but this is just a minor thing. For people who like tea and coffee there is plenty of choice!
The receptionists were lovely, very friendly & helpful. The room was a good size & the bed was really comfortable. There was only one bath & hand towel but an extra set was brought up straight away. The only negatives for me was the window was a solid pane so didn't open but the air con wasn't cool enough, and the pillows were uncomfortable.
Very Good
54 reviews
8.8/10
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PKR 16,607
per night
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7.6/10
Good
GGuest UserIt was an impressive and pleasant stay. The staff were very helpful and friendly. We had a family room, which was perfect for our trip, very spacious and with great view. The bed mattress is one of the best in all my experience. I had great sleep during the stay. The cleanliness of the room was ok. The location is very convenient if you are driving - 20 mins drive to the walking trails and 10 mons drive to centre of Sheffiled. David from the restaurant provided highly professional and helpful service for our breakfast. All in all, we would consider staying at this hotel again if we visit this area again.
CCostinaWE HAD A FRIDGE
The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊
GGuest UserThe location is good, the room was pleasant and spacious. But the staff were a little slow, it took a long time to check in even though there were three staff on reception and one person before me, two were on the phone together. I understand busy times but they weren’t particularly in a hurry to help, explain or apologise. Also had a drink at the bar and again, the staff were a little slow to help. They were fine and adequate but not particularly friendly.
I have worked in customer facing roles and I’m not expecting the world but some hotels go out of their way to make you feel welcome and the staff here could definitely improve in this area. There was nothing wrong at this hotel and it was adequate for my needs but I wouldn’t go out of my way to stay here again.
GGuest UserSuper convenient for the university. Clean and comfortable for a solo traveller. Noise can be an issue given close proximity to student halls
GGuest UserVery pleasant reception area Attractively furnished
Good sized room with comfortable bed and good sized shower room too. Warm.
Hanging space and shelves
Hotel is very very dated Stairs rather tricky. No lift.
2 long windows with metal frames at the bottom one of which was disgustingly dirty. Fan in shower room not operating
Guest numbers were low as it was a Sunday night so I managed to park outside on the road incurring no charge rather than having to pay £10 for the privilege
of using the hotel car park
I would stay there again if the cost is reasonable as the situation is ideal for me
GGuest UserThis is a good budget hotel, especially if you want to stay near to city centre or Rotherham general hospital 😊
The bedroom and bathroom are really spacious. There are basic stuffs available.😊
The parking is really spacious and free for 24 hours.😊
There is problem with temperature regulation of bathroom, especially shower. 😔
There wasn’t any towel available, so I rang them and they told me that they will bring one within 5 minutes, which neither arrived nor we were communicated about. If you can’t provide then just tell the customer it’s not available.😔
And there is no slipper available in bathroom/room. These are just reminder for someone willing to stay at a budget price in this hotel. 😔
Overall this was a good deal for me to spend a night near to Rotherham general hospital.😀😀
GGuest UserThe front desk man is very polite and gentle. Let me feel very comfortable when we are checking in. And he is very clear to tell us about the hotel everything. I will come again this hotel because the hotel location is very convenient and very kind of the service.
SSoulfulExplorerThis isn't my first stay at this hotel, but unfortunately, the customer service hasn't improved. Even ordering a simple drink from the bar was met with a frown. I stay here only because it's convenient for my business needs, but it's disappointing that the staff seems so disengaged, which leaves a negative impression. The breakfast was dry and unappetizing, almost like eating rocks. Given the standards of Ibis hotels, I'm quite shocked at the poor condition and service here.
GGuest UserWithin walking distance of centre and all restaurants bars etc. Clean, comfortable accommodation and social areas and great breakfast . Staff friendly abd helpful.
QQianshuidehaitangduoduoThe location is super convenient, really close to Sheffield train station. It's less than a five-minute walk to the City Hall, Peace Gardens, Winter Garden, and Millennium Gallery. This is a chain hotel, and the service and facilities are all up to par. Sheffield is very hilly, just like a British version of Chongqing, with slopes everywhere. So staying near the train station makes arriving and departing with luggage much easier. I'll definitely choose this hotel again next time I'm in Sheffield.
How much is the average rate for hotels with Parking in South Yorkshire?
For hotels with Parking in South Yorkshire, the average price on weekdays is PKR 44,025, and the average price on weekends (Friday–Saturday) is PKR 51,625.
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