Posted on Oct 3, 2025
Guest User
Nice and clean hotel with excellent service. Front desk was very helpful and recommended good eating places and helped take care of the car. Parking was very convenient just out in front of the hotel.
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Price per night from:KRW 150,587
Posted on May 7, 2025
Guest User
It's about a 15-minute walk from the bus terminal. The hotel is in a residential area. From the outside it doesn't look like a 4-star hotel, but the room was quite comfortable. The staff were friendly and the included breakfast was delicious with a wide variety of options.
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Price per night from:KRW 114,298
Posted on Jun 12, 2026
CloriaismeTen thousand times more beautiful than I imagined! Maybe it's because I checked in so late, but they upgraded me to this huge room. It's absolutely gorgeous with an amazing view, and the hygiene is excellent – very clean and bright. Highly recommend to everyone!
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Price per night from:KRW 138,418
Posted on Jul 16, 2025|Deluxe Suite
Guest UserOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
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Price per night from:KRW 206,649
Posted on Jun 15, 2026
依婷bbThe hotel was comfortable and conveniently located. They were also very thoughtful and prepared a birthday cake for me when they saw it was my birthday 🎂, and it tasted great. There's also parking available. Overall, it was a great experience.
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Price per night from:KRW 164,711
Posted on Aug 4, 2025|Standard Double Room - King
Anton26
In need of refurbishment from a cosmetic perspective, as the carpet in my hotel room was worn and tired. No body wash and had to ring housekeeping for refill… perhaps this should be checked regularly with cleaning. Cannot fault the care demonstrated towards guests and breakfast quality. A grand old lady of Zagreb that will always draw me to her. Fantastic location. Highly recommended.
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Price per night from:KRW 130,161
Posted on Oct 2, 2025
Guest User
This was a 5-star stay for me. I spent 2 nights. Oliver was friendly and very responsive. The room was perfect. Mini fridge, hot water kettle, and instant coffee/tea was provided, as well as 2 bottles of water.
The place was very clean and comfortable. The location is just about a 5 minute walk to the Zagreb Kolodvor (bus station) and about a 30-minute walk to old town. It's located on a quiet street with few cars driving by.
Free wifi. Grocery store, Konzum, was a couple of blocks away.
I would definitely stay here again!
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Price per night from:KRW 100,608
Posted on May 11, 2025|Deluxe Room With 2 Single Beds
Guest User
First things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
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Price per night from:KRW 103,868
Posted on Jun 18, 2026
sdtky
The room was bright and airy with simple, practical furnishings. The bathroom was also quite spacious. It had a large balcony, but the door was locked. Given that a main road runs just below, there's probably a good reason for that.
Breakfast and dinner were included. Dinner was mediocre, not much variety, and drinks had to be ordered separately. However, there was one soup, a rich cauliflower soup, which was a local specialty.
Breakfast was excellent and very plentiful.
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Price per night from:KRW 124,511
Posted on May 14, 2025
Thanis T.
The hotel is clean and basic amenities are provided. Reasonable with the price. Since I rely a lot on walking, the location is neither good nor bad. It was 2.5 km from the city center but since it is spring, the walk is really enjoyable.
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Price per night from:KRW 52,369