Came here to relax with the natural hot spring that Toyama is famous for. The waters here are dark brown like soya sauce.
The public bath has several baths including one that is outdoor. There are ample lockers, dressing tables and shower berths.
The laundry room is inside the public bath area. They are separate machines from the dryer. While the washing machines are free, it costs money to use the dryer. The shower cubicle in the hotel room has no shower rail to hang laundry to dry.
The double bed room has a private cypress wood bath tub. It felt good to soak in onsen water in the morning before breakfast. It’s deep enough for someone tall to sit in.
A short walk away is the tram stop. A free tram ride coupon can be obtained from the front desk for international tourists.
About 8 mins walk from Toyama Station, which is close enough if you don’t have too much luggage. But in the full summer heat it can be quite difficult.
The hotel is slightly dated but very clean. Laundry and dryer are on the 5th floor. You need your own laundry detergent. Lawson conbini is right across the road so it is easy to get snacks and essentials.
Room is clean and sized well for what you pay for.
This hotel is in an excellent location, right next to Toyama Station in a shopping mall. The front desk is conveniently located on the fifth floor, accessible by elevator. We booked a twin room, which was quite spacious, and the facilities were very new. I really liked the abundance of power outlets, and we even had a view of the snow-capped mountains. I was pleasantly surprised to find sushi at breakfast – the quality was fantastic! I especially enjoyed the yellowtail sushi and the Toyama pudding.
1. The room was exceptionally clean.
2. The air conditioning worked perfectly.
3. The shower and toilet areas were separate, which is always a plus.
4. The location was great, very close to the station, making public transport easily accessible.
5. The breakfast was good, especially the local specialties from Toyama like the fish cakes and eggplant – definitely worth trying.
On the downside: The underground parking was a bit inconvenient for getting in and out, and the parking fee was more expensive than commercial parking lots outside the hotel.
I stayed here for one night this time. It seems to have been recently renovated, as the entire hotel felt new and clean, making for a very pleasant stay. There's parking on the first floor, which is super convenient if you're traveling by car. It's a bit far from the nearest station, but on the flip side, the surrounding area is quiet and feels spacious and comfortable. It's also relatively close to several tourist spots, so I think it's a good base for sightseeing. The staff were all polite and helpful, making my stay stress-free. Overall, I was very satisfied and would definitely consider staying here again if I have the chance.
Five-star rating all around! I was a bit worried the 2019 renovation might feel old, but it absolutely doesn't – everything feels very new. They offer a pick-up service from the train station, or it's just a 300m walk. Inside the hotel, there are English-speaking staff, making communication a breeze. The buffet dinner was also good. There aren't many dining options on the hot spring street; besides one BBQ place, it's mostly set menus and ramen, so the hotel buffet is a better choice. For lunch, I recommend the cafe by the entrance; both the cakes and drinks were delicious. Since we visited in winter, we didn't book the scenic train, but we did go to the ski resort, which was perfect for kids. The foot bath next to the train station was super hot and incredibly relaxing. This is a great place to stay for two nights.
I really enjoyed my stay here. The room is so comfortable and bigger as compared to hotels in Tokyo. The staff are friendly and will answer any questions you have.
The breakfast area have a magnificent view.
I will definitely come back here to stay again. Thank you Toyama Excel Hotel Tokyu!
The hotel is conveniently located near public transportation, making it easy to get to attractions and shopping. We booked breakfast here, and they even had sashimi and other dishes in the morning. It was not just filling, but a really good meal too.
This hotel boasts a super convenient location, just a two-minute walk from Toyama Station, making it incredibly easy to get anywhere. The rooms are spacious, well soundproofed, and spotlessly clean. Although I didn't require daily housekeeping, fresh towels and amenities were thoughtfully left on the doorknob every day. Breakfast included local Toyama specialties, and there's a lounge on the second floor offering complimentary coffee and hot water. The coin laundry on the 5th floor was never busy, and the dryers were very efficient. Be sure to ask the front desk about any train tickets or passes you might need. Toyama offers an abundance of delicious food, and even if you're not planning a hike up Tateyama, exploring the city itself is highly recommended.
The hotel is unforgettable. One berth and two food choices should be the most common set meal, but it is still amazing. Through the floor-to-ceiling windows, enjoy the breakfast in the courtyard snow scene, regardless of the tip of the tongue or the eyes, you have the ultimate enjoyment. Bibimbap snacks for breakfast have a variety of tricks, and Toyama famous things are worth trying. The exquisite presentation makes people unable to bear to eat, everything is ingenious. We did not book a private soup, because the scenery of the public soup is more beautiful! There are very few guests staying, and the hot spring in the snow is worth a try! As a paradise-like existence, you must accept the store's limited English output. Remember to bring your mobile phone translation software. Everything is not a problem. The store will be very active to help solve the problem! If you come to Zhuangchuanxia cruise ship, don't miss this hotel~
Great
13 reviews
9.2/10
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£117
per night
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8.6/10
Very Good
We arrived at the hotel at 3pm and there was a long line to check in. There were about 6 people at the front desk, but we had to wait about 15 minutes. They told us to come back in 15 minutes to get the key, so we were able to use the lounge right away. The room was a triple room, very spacious and clean. It's located on top of a mountain, so there's nothing nearby. We could use the large public bath in the evening and in the morning, and it was spacious so we didn't mind the crowds. When we checked in, we asked for an additional breakfast buffet for a little over 3,000 yen. There were a lot of guests, but there was a wide variety of food and plenty of tables available.
Love this hotel. So conveniently located right next to train station. Has a mall below, a public bath, clean rooms and facilities. Hotel staff are also very friendly and nice. Highly recommended.
”Stayed for 6 days. Fantastic hotel! The location is incredibly convenient, the room was very clean and surprisingly spacious, and the staff were exceptionally friendly. Felt completely comfortable throughout my entire stay.”
Nice stay and value for money, front desk service is excellent. Location in the city centre and convenient for the roam around. Get a free upgraded to this suite room when check in. Just not ice most of Japan hotel will charge a parking fee range from 1,000~1,200 per day.
Beautiful hotel (about 7 min walk to the station) and was a great Ryokan experience as the room was traditional and had a breath-taking view. Futons were sufficiently comfortable - but wished there was the whole Ryokan welcome and fanfare. Staff was welcoming but did not speak much English though they had papers of English instructions all ready. There was a free shuttle out of the hotel at fixed timings to the nearest Shinkansen (Unazukionsen Station) Onsen was relaxing and was supplied with good quality products for every aspect of grooming. Lots of vending machines were available, there was a souvenir shop on site though pricey. We just did not enjoy the corridors as it gave out a creepy vibe (due to it being an older establishment), hence, we did not enjoy moving around the hotel). Facilities were beautiful and well preserved. Food as part of the experience was a good and large helping. We opted for the full seafood experience but it had a lot of sashimi or cured seafood which was not to our own liking (we did not really know what we signed up for, really our fault!) Breakfast was a good spread and really hearty. A lot of traditional and local specialties to experience! Overall a great stay! (Shops in the vicinity closes at about 5pm and open at 10am)
Great location, we got rooms with castle view, excellent experience to see the castle in snowy weather. The service was great and the breakfast buffet was delicious. Easy to get around with tram.
A family run onsen hotel close to Shirakawa Village. Free parking. The onsen is well maintained and clean. The food including dinner and breakfast is very delicious. The fish is freshly made and we see the fish delivered to the hotel daily. The beef is superb. The staff is nice and courteous. There is a traditional Gassho-style house just opposite the hotel, worth a visit (admission fee 400 yen, closed on Thursday). Recommend for couple and family for stay and explore the 五箇山 region's Gassho-style Houses.
This hotel is a perfect place for our one day stay. And one of the best things at this hotel is a very generous number of amenities provided to guests - bath pads, body sponge, toothbrush kit, and many others. Even though the location is a bit far from Toyama JR station, it’s not hard to find, and it’s quite walkable from the station. The lady at the reception was super nice. She reminded us of what Japanese are really like. If I get a chance to visit his tower again in the future, I would definitely come back to this hotel. 
Stayed here a night in Toyama before embarking on the Alpine route. Familiar, comfortable room amenities as expected from the Comfort Hotel chain, with a good breakfast spread inclusive. 5 minutes walk from Toyama JR Station and 7 minutes walk with luggage from Toyama Dentetsu line to Kurobe Gorge and Tateyama. Note that you still need to bring your luggage to Dentetsu Station for luggage forwarding service, you cannot do it from the hotel. I asked for a high floor room that overlooked the station/mountains - I did get a high floor room but a side view of the building beside the hotel. Tip: buy supplies from the supermarket in the mall opposite before going up the mountains. There are also Toyama souvenirs, great eki bentos, firefly squid and white shrimp tempura tendon and black ramen in Toyama JR Station nearby.
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