It is a bit surprising and disappointing that there is no coin laundry (laundry) facility in the hotel. It is the newest building in the area, so the facilities are clean and good. As shown in the attached photo, the hotel is on the 6th floor.
As expected from a hot spring village, the large bath is said to be 100% heated, non-salted water. The water is good. Even just taking a bath costs 1,500 yen, but I used it for 70,000 won per night for 2 nights and 3 days from Monday to Tuesday, so I am satisfied. I do not recommend breakfast, but
they also provide the famous dish Kawarasoba for dinner, so I recommend it if you want to eat it once. The cost is 4,950 yen.
Check-in is at 4 p.m., but unlike other hotels, they are not very flexible, and if there is a vacancy, they will help you check in from 3 p.m. This is the best advantage. There is a Lawson convenience store right in front, and next to it is a tourist information center, foot bath, and potable hot water, so it is the best location. If you walk about 15 minutes towards Yamaguchi, you will find NHK and the central park is pleasant and nice.
I visited Shin-Yamaguchi after a few days in Fukuoka. The weather was still cold, and it rained a little. From the station, just cross the street, and you’ll arrive at the hotel. It’s about a three-minute walk if you have luggage. Next to the hotel, there’s a 7-Eleven and many izakayas.
The manager greeted me warmly, and the staff were extremely friendly. They would greet guests as they walked in, making me feel very welcome. Welcome drinks and coffee are available until midnight—I loved their lemon water! You can also use the library/cafeteria for work or reading, which is quite convenient.
Amenities are placed on the first floor next to the elevator. Breakfast tickets are available, with multiple time slots to choose from. The room size is big for the price. The bathroom is compact, but I had no issues enjoying a bath. The only inconvenience was the lack of a remote control to adjust the air-conditioner’s wind direction.
There are two washing machines and two dryers on the fourth floor, both of which can be connected via an app. If you don’t have coins, you can pay through the app with a credit card, and it will show a timer for when your laundry is done. The washing machine is easy to use, but the dryer took a bit long. Ice is also available on this floor.
There are no complimentary bottled waters in the room, so I often went down to the first floor for lemon water and coffee.
Breakfast was more abundant than I expected. Since this is a chain hotel, I didn’t expect much, but I was pleasantly surprised by the selection. The menu seemed to change daily, and I really enjoyed having breakfast here. Definitely worth the price. If I visit Yamaguchi again, I would definitely book this hotel!
The facilities were old, but the room was very clean.
The staff at the front desk and in the dining area were very kind.
I called the front desk to confirm check-in time, but they were short-staffed and did not answer, but other than that it was perfect.
I stayed alone on business. My reservation for one person was not communicated, so I was charged the hot spring tax for two people.
When I explained the situation, they corrected it to one person, but I would have liked them to respond more clearly based on the guest name at the time of booking.
There is a problem with trip.com's reservation specifications and I would like them to improve it.
Renting a bicycle near Hagi Station allows you to explore the entire city. Cycling around the former residences of patriots, Hagi pottery, and the coast is a pleasant, quiet, and safe experience. Luggage can be stored free of charge at the information center or bicycle shops; the information center can help you call the hotel for luggage pickup and shuttle service. The hotel is well-equipped, with two free onsen baths. Enjoying a massage on the 7th floor while watching the sunset over the sea is absolutely amazing! I highly recommend having breakfast and dinner there. Finding food outside the hotel is difficult unless you're driving, and the hotel's cuisine is exquisite and meticulously prepared, with ocean views. The rooms are traditional Japanese tatami rooms with sea views, very charming! Overall, the service was excellent, and the experience was wonderful!
Toyoko Inn Iwakuni is centrally located in Iwakuni. Exterior is very easy to recognise due to its iconic paintwork. It’s a new hotel so amenities and room feels very good. Bed is also comfortable. It was easy to get a good night rest. Highly recommended.
After enjoying the hot springs that evening, we enjoyed a kaiseki meal—Yamaguchi Prefecture's famous fugu cuisine. 😋
It was our first time eating fugu. They had fugu sashimi, a small hot pot, fugu chawanmushi, and small fugu tempura. 😅
The waiters were very attentive, explaining the ingredients and cooking methods for each dish so we could savor the flavors. It was much better than our previous experiences at other hot spring inns. A big plus! 👍
The hotel parking space, is outsourced to park in another place, we arrived at 3:30 pm, saw a parking space but the staff said there was someone parked, just out!
But the outsourced parking space has a time limit, not self-in, in addition to the time clock, if there is an option, the hotel's own parking lot is much more convenient!
Every time there is no parking space, but the hotel hot spring is on the 10th floor, you can see the sea view, is my most reminiscent! Guests are not crowded, very comfortable, everyone can enjoy quietly!
Its a perfect place to stay to enjoy and experience Yamaguchi. Its very accessible — just walking distance from the train station, and its at the center of the city this makes it easier to access highly recommended tourist spots in Yamaguchi. The staff are all friendly; the rooms are well maintained; and the food are great.
Very Good
76 reviews
8.9/10
Price from
€41
per night
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9,3/10
Great
I visited Shin-Yamaguchi after a few days in Fukuoka. The weather was still cold, and it rained a little. From the station, just cross the street, and you’ll arrive at the hotel. It’s about a three-minute walk if you have luggage. Next to the hotel, there’s a 7-Eleven and many izakayas. The manager greeted me warmly, and the staff were extremely friendly. They would greet guests as they walked in, making me feel very welcome. Welcome drinks and coffee are available until midnight—I loved their lemon water! You can also use the library/cafeteria for work or reading, which is quite convenient. Amenities are placed on the first floor next to the elevator. Breakfast tickets are available, with multiple time slots to choose from. The room size is big for the price. The bathroom is compact, but I had no issues enjoying a bath. The only inconvenience was the lack of a remote control to adjust the air-conditioner’s wind direction. There are two washing machines and two dryers on the fourth floor, both of which can be connected via an app. If you don’t have coins, you can pay through the app with a credit card, and it will show a timer for when your laundry is done. The washing machine is easy to use, but the dryer took a bit long. Ice is also available on this floor. There are no complimentary bottled waters in the room, so I often went down to the first floor for lemon water and coffee. Breakfast was more abundant than I expected. Since this is a chain hotel, I didn’t expect much, but I was pleasantly surprised by the selection. The menu seemed to change daily, and I really enjoyed having breakfast here. Definitely worth the price. If I visit Yamaguchi again, I would definitely book this hotel!
Beautiful Onsen hotel. Visiting a friend at Yuda Onsen, and chanced upon Onn. Japanese standard of service and cleanliness, price is reasonable as well. I love how i could visit the onsen as many times I want. For those who are too shy, you can book one of the two private onsen rooms for ¥3500 per hr which is pretty reasonable in my opinion. Free flow of coffee at the coffee machine at the reception. Too many great things at this hotel to be written in a few words. Only downside would be the really tiny rooms but most Japanese hotels are tiny anyway.
Everything was perfect, starting with the reception staff: smiling, dedicated, flexible and always ready to help. I was able to leave my bike in the entrance area of the hotel, which was very convenient. They also gave me great recommendations for local restaurants. The hot baths are beautiful, spotless, and add a real moment of relaxation. From the outside, the hotel may look plain and a bit “suburban,” but inside it has genuine character and a warm atmosphere. I’m leaving with very good memories.
My flight arrival on the early morning, and reached the hotel around 13.45-14.00. And I wanna leave luggages at the room and hope to hurry to visit another sightseeing on afternoon. But actually the hotel ignore early check-in, so I must paid 1000 yen for nothing to do at the room. I think the hotel don’t get any good mindset to traveler and don’t have any flexible about the rule of conditions. Traveling at japan disappoints and more getting tired to understand their service mind.
This was my 2nd stay, I would absolutely recommend this hotel to people in Iwakuni, it’s affordable when compared to other places and offers all amenities.
Comfortable standard room, good size compared to Japanese standards. Not noisy if you keep the windows shut, otherwise some traffic from the main street.
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