The room was spotless, comfortable, and equipped with everything we needed for a pleasant stay. The staff were friendly, professional, and always ready to assist with a smile. We also enjoyed the hotel’s facilities, particularly the swimming pool and the breakfast buffet, which offered a good variety of delicious food.
Overall, Grand Westside Hotel offers excellent value for money with its clean rooms, great amenities, and outstanding service. We would definitely stay here again and highly recommend it to anyone looking for a quality hotel near Manila Bay and the airport.
It's my first time to checked in with this hotel,but I got sad and frightened because when I checked the pillows on my room,I saw a blood on my pillow,it's really disgusting, so I call the front desk and tell him about the blood on the pillow.And he tells that he'll gonna ask the housekeeping to change it for me.This should be taking care of because in the first place,housekeeping can check it because they change pillows every room when they clean.They couldn't say that they didn't saw it,because the blood on the pillow was big,I think its a kind of laziness, because with their laziness, the hotel was seen things that would bear from the customers to go back again to their hotels.I think it was new,but why housekeeping don't do their job as good as to gove the people checking in feels comfortable and could would keep their minds that this hotel is capable to recommend to friends and relatives.I hope the management should take actions on this and be alert on their housekeeping because of their laziness,the hotels guests will get fewer and fewer.Thank you.
The best thing about this hotel has to be its location. The access to Terminal 3 is excellent. The rooftop pool was also a highlight; while the view isn't amazing, the atmosphere is really nice. I also had a meal at the hotel restaurant, and it was delicious (in my opinion). Plus, there's a Lawson convenience store and a Subway right next to the hotel. The staff were very helpful, and I had no unpleasant experiences. Personally, I'd like to make this my regular hotel for future stays.
The hotel is very near T3, but far from T1 airport. Most people assume just because it is near Terminal 3, they can walk over from Terminal one to the hotel. Not in Manila, there is a free shuttle from T1 to T3 and visa versa.
The hotel itself is actually very clean and i had a great stay.
Built in 1912, The Manila Hotel exudes old-world grandeur and luxury with its European-style architecture, spacious lobby, arched doorways, massive chandeliers, and wooden window frames. Interestingly, General MacArthur's suite, from the time he lost to General Peng during the Korean War, is preserved on the fifth floor – history certainly has a way of repeating itself... The breakfast selection is quite extensive.
Staying at kingsford is great. The only downfall was the food during the breakfast, there's so much choices but the quality is not good (most of the fried dishes are too tough - fish fillet, bacon, sausages) but still good.
In terms of service, the only problem was i tried calling the housekeeping to request some kits two times but both calls don't have answers. But still good to stay here if you want to relax and enjoy the view of the okada.
We arrived at hotel that has long queue on reception lobby hopefully in the future there will be a lot of receptionist. However it made my day when the Receptionist welcome us and Kudos to the amazing staff for the exceptional service and warm hospitality. Thank you so much granting my request for the complimentary upgrade to the Panorama Suite with bay view, which made our wedding honeymoon even more special and memorable. I love the most is the staff always greet even at the elevator and especially during breakfast time.
Overall I love all the amenities specially our rooms.
I Highly appreciate and I will definitely recommend to my friends and family.
Love this place if you are seeking calm, silent surroundings. However, sad to say they don't have an elevator, so you have to use the stairs—and we were on the 4th floor! A bit tiring climbing up, if you have heavy luggage u can ask for assistance from them, but otherwise very nice. The room we have sleepers, TV in chinese 🤔😂, complete toiletries, a clothe rack, no ref, with a cozy sofa. Also near to MOA & airports.
We stayed overnight for the Manila Marathon because the location is good. It’s our first time staying in Lime. Checking in is fast, staff were efficient. But they have a very limited parking space. The room is not quite clean. The carpet is dirty, the bathroom glass is also a bit dirty with molds and some hair strands sticking on the glass and walls of the shower area. The toilet kinda smelled a bit of a pee. It doesn’t smell like it was cleaned with disinfectants. The bed llines have stains. I don’t know if it was even replaced with a new one because it doesn’t smell clean too. The food is good, reasonably priced. The pool is small, with limited space for people to stay and lounge but the view is great. if we’re going for a staycation, we’d rather stay in other hotels.
Hotel near Makati Central Business District,Makati100% of visitors choose this area
GGuest User2026.05.25
The New World Makati Hotel boasts an excellent location in the heart of the central business district, making it incredibly convenient for getting around and shopping. The rooms are spacious and spotless, with comfortable bedding and comprehensive amenities. The floor-to-ceiling windows offer expansive views. The hotel's pool and fitness areas are elegantly designed, and the breakfast spread is diverse and delicious. The staff are attentive, thoughtful, and respond promptly. Overall, the hotel has a sophisticated and grand ambiance, suitable for both business travelers and leisure guests. My stay was absolutely fantastic, and I highly recommend it.
Great
500 reviews
9.2/10
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8.0/10
Very Good
GGuest UserCheck-in: Fast, friendly staff
Room: Clean, comfortable bed, strong WiFi
Service: Very accommodating
Location: Great—near restaurants and cafes
Value: Worth it for the price
AAnonymous UserThis hotel is close to the airport and relatively clean. However, the breakfast options are limited, and due to the high volume of guests, items tend to run out quickly if you arrive late. The rooms are quite clean, and the facilities are new. The only downside is the sheer number of guests, which means check-in always feels like a long wait. In the evenings, there's a night market not far from the hotel where you can find local food.
@@apieceofmykOverall: 4/5
Location: 4.5/5
Very convenient. I stayed here for a 2-day ISO training held in one of their convention rooms, so it was super practical. It’s also right beside Starbucks, which was my go-to for coffee.
Value: 4/5
Reasonable for a short business stay, but parking has an extra fee.
Room: 3/5
The hotel feels old and nostalgic — classic elevators and hallways. Bathroom was clean, but the room had a slightly musky smell. Walls seem thin since I could hear a neighboring room’s phone and music.
Cleanliness: 5/5
Bathroom was neat and well-maintained.
Service: 5/5
Staff were friendly and accommodating.
Facilities: 5/5
Convention rooms are functional and convenient for seminars and trainings. The packaged food during the training was also good and complete, from breakfast snacks to lunch and merienda.
Final Take:
Good option for business stays and trainings. Not the most modern, but convenient and comfortable enough for short trips.
Wwyh55Check-in was super easy and convenient, highly recommend! The surrounding area is great, with plenty of food, drinks, and entertainment options. It made for a really comfortable trip. The service was also very smooth; I could contact customer service anytime to resolve any issues.
RRJDomo16The room was comfortable and clean, albeit a bit old. I arrived at 10am and wanted to see if I can check-in early but they said it would cost Php200/hour which seems greedy to me. They did check me in at around 12nn so maybe they just got tired of seeing me napping in the lobby.
The food is decent especially for the included breakfast buffet. The location was good for me since Inhad business in QC. Overall a good experience, I just wish the didn't charge so much for early check-ins.
EEljay022Staying at kingsford is great. The only downfall was the food during the breakfast, there's so much choices but the quality is not good (most of the fried dishes are too tough - fish fillet, bacon, sausages) but still good.
In terms of service, the only problem was i tried calling the housekeeping to request some kits two times but both calls don't have answers. But still good to stay here if you want to relax and enjoy the view of the okada.
AAnonymous UserWe normally stay at this hotel for family staycation. However, this time, it was a bit disappointing. There were a lot of things that really made our stay not enjoyable.
1. Construction noise - no one informed us about the construction. Previously, front desk would inform about it upon check in and they also left a note in our room. But now, nothing. And as a person who works at night, i normally sleep in the morning til afternoon but we were disturbed by the construction noise.
2. Plates, utensils - if you want to borrow 1 set of playe, bowl & utensils, you have to pay Php150 per set, which is so unbelievable! Your room rates aren't cheap & you can't even allow your guests to borrow plates, spoons & fork, which are usually necessity when staying in a hotel. So we just went to the nearby Lawson & bouth 10pcs of plates, spoons, forks & cups for only Php80!
3. Parking- they said 1 room has an alloted 1 parking space but when we had to park, no more available space. You should prioritize your check in guests! And how come the parking is already full when you kept saying you alloted 1 parking space per room.
4. Missing chair- in the pictures, you will see 2 chairs but when we entered the room, there's only 1.
5. Old furniture- their sofa bed is squeekingly old, you can't sleep bec every move, the sofa bed will create noise.
Not worth it anymore. Their only redemptions are the king bed, free chocolates & nuts & nespresso coffee.
GGuest UserGreat value for money, highly recommended! The air conditioning unit is a bit old and noisy. The only downside is that because it's such great value, the hotel is often fully booked, so there's always a long wait for the elevator. They provide toothbrushes and even a microwave.
GGuest UserGood place and safe . An excellent customer service very helpful for a person whose flight is too early in the morning to request for Rhianna’s breakfast to be packed . Perfect swimming pool for senior and kids are separated. Thanks and highly recommended why? Breakfast buffet is perfect so many selection .
Try it and you will be satisfied!
SSnowCandyI feel disappointed the room is just fine but the bed is not confortable to sleep,the cover is like dirty because instead of white it become dirty white also the towels!and with all the hotels ive been checking in this hotel is different and theres no small fridge.diappointed ive been stay here for more than a week.and inside the bathroom there place to put for thier soap and shampoo.i hope the management will pay attention for thier service.
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