AAF2310This charming little lifestyle boutique hotel was excellent, except for the location, which was a bit out of the old town area.
The parking was free for hotel guests and the staff were very attentive and helpful.
The breakfast was ok for a mid-sized hotel, featuring warm and cold food.
GGuest UserOn the positive side, this small hotel is centrally located, conveniently situated to explore lovely Braşov. The building is also beautifully renovated, well maintained and clean.
On the other hand, I found the staff unwelcoming and not helpful. The QR code for requesting help on WhatsApp doesn’t work either. Although I loved the bathroom, the room itself was dim, and could have been fitted with a mirror - the only mirror was the one above the sink in the bathroom. It would also be great to have the option of filling water bottles somewhere; this is a very basic way of minimizing plastic waste.
My biggest issue, and the reason I will not recommend this establishment, is the poor mattress quality - mine was thin and lumpy, and even after putting a duvet over it, it was still very uncomfortable. Falling asleep was very challenging. I asked via WhatsApp and also the receptionist to try and resolve the issue for the second night, but nothing further was done but making up the bed with the second duvet that I had already taken from the other bed.
Another issue that could have been a potential problem at check-in was that I had not received the entry code for the gate. The receptionist insisted that they had emailed it, which was not true. You need a SIM card that allows phone calls to resolve such issues; I was lucky that a random stranger let me in.
Lastly, be aware that breakfast does not cater for dietary requirements.
LLily__AnThe room is big, the facilities are average, the environment is good, it is in the mountains, the road up the mountain is winding, the breakfast is good, the hotel provides free breakfast, when you book online, just choose no breakfast, in fact the hotel provides it.
CChee Keong ChoongLoved my stay at Residence Central Annapolis! The location is perfect—right in the middle of the old town, so everything is just a short walk away. The building has this old-world charm, and the room was clean, cozy, and comfortable. The staff were friendly and happy to help with anything I needed. If you're visiting Brașov and want somewhere central with character, this is a great pick!
Aandromeda12The location and facilities were very satisfactory.
The staff were very friendly.
There was nothing uncomfortable during my 2 nights and 3 days stay.
AAmarnahThe place was easy to find on maps. The door has instructions on how to check in as there is three “Ambient” locations, however they are close enough to each other to park at the one you have booked and walk the Pensiune Ambient to check in. Ambient Residence in which i stayed was great. The place had a communal kitchen/dining area, free tea and coffee station on each floor. The room was spacious, the bed was comfortable, the place was clean and tidy. Hot was came through pretty much instantly. It’s located about 25min walk from the old town area. Highly recommend
MM15KAKEReNwe’re seriously so happy to be staying at the Swissôtel! Not only did we get a free upgrade, but we actually got upgraded to the Signature Vitality room. It has an in-room gym and a really amazing balcony. Everything is so modern and neat. They also have a super complete spa, and the breakfast is delicious. The staff are really friendly, and the hotel directly faces the ocean with mountains right behind it. It’s absolutely beautiful—honestly, probably the best place around here.
ZZafer ErdaşThe hotel star is very good. The room we stayed was wide, pleasant and clean. Although the breakfast was not very rich, the products offered were clean and delicious. The staff were very roses and interested. We prefer to walk to the city centre of Rski because it is close to the train station. I can recommend it in a comfortable room.
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