Hotels With Swimming Pools in Samana, Dominican Republic

We visited the Wyndham Alltra Samana between Dec 05 to Dec19 the resort was still being renovated so not everything was fully opened anyways it took about 1 hour and half to get here from the Samana airport we got there late 10pm,reception was great they greeted us with a cocktail cold towel and a sandwich seeing the restos were closed, check in was quick we were staying in room 1216 which was very nice completely renovated king size bed huge shower 1 sink only air conditioner worked well. had a few water pressure issues that were resolved. if you plan to stay in this section you will be up till about eleven this section could get little noisy seeing its in front of the bar with the only entertainment at night so it will go boom boom till 11pm. room was cleaned everyday fridge fully stocked however if you wanted to order room service it was not available at this time. as for the bars service was great all the bartenders were warm and eager to serve you there was one bar still under renovation [the Sugercane] the only negative is the extra charge for top shelf drinks we paid enough money after all it is all inclusive i got them free last year at Wyndham Viva V resort. The A la carte restaurants were okay service was fantastic but they really need to expand there menu not enough choice for example the Italian should serve some bread with cold cuts or bruschetta also all the Restos are open air no A.C. Dec is fine but what happens July Aug. The Japanese resto was still being renovated. All to say the buffet was the best although when the resort is working at full capacity i found it to be a little small again not enough stations. The beach was as advertised little waves unless there was a storm coming in, there was some seaweed on certain days which was cleaned. few vendors on the beach but did not hassle you. plenty of lounge chairs keep in mind it was low season and the resort was at half capacity except on the weekends when the locals came in, this is when it got a little loud especially at the pool area so we hung out at the beach. I have to say all the staff at the receptions front desk and buffet,to the beach bar and grill a la carte to the bartenders to many to mention thankyou for your hospitality and great service above and beyond in my opinion. We will be coming back. PS. the seaside coffee station opens to late and please give us some real orange juice in the morning with our coffee.

Wow, what a beautiful hotel... super boutique, ultra clean, with big rooms and bathrooms, very stilish, with amazing pools and excellent location. Every area of the hotel is beautiful. You can't ask for more All staff was super friendly, including the manager, but excluding the reception head Ana (this is the only reason why I am not giving a 5 star review) Although the hotel was empty and I specifically requested in my reservation a room in a top floor with a balcony, upon arrival we were assigned a room with no balcony on the ground floor. The receptionist said that a room with my conditions was available for me, but Ana wanted to charge us 50pct extra for it. Not a good gesture, which cost nothing to the hotel and would have made us happy. Fortunately our room was way bigger than the other and was indeed more convenient. But in hotels, good customer service is everything

Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.

We visited the Wyndham Alltra Samana between Dec 05 to Dec19 the resort was still being renovated so not everything was fully opened anyways it took about 1 hour and half to get here from the Samana airport we got there late 10pm,reception was great they greeted us with a cocktail cold towel and a sandwich seeing the restos were closed, check in was quick we were staying in room 1216 which was very nice completely renovated king size bed huge shower 1 sink only air conditioner worked well. had a few water pressure issues that were resolved. if you plan to stay in this section you will be up till about eleven this section could get little noisy seeing its in front of the bar with the only entertainment at night so it will go boom boom till 11pm. room was cleaned everyday fridge fully stocked however if you wanted to order room service it was not available at this time. as for the bars service was great all the bartenders were warm and eager to serve you there was one bar still under renovation [the Sugercane] the only negative is the extra charge for top shelf drinks we paid enough money after all it is all inclusive i got them free last year at Wyndham Viva V resort. The A la carte restaurants were okay service was fantastic but they really need to expand there menu not enough choice for example the Italian should serve some bread with cold cuts or bruschetta also all the Restos are open air no A.C. Dec is fine but what happens July Aug. The Japanese resto was still being renovated. All to say the buffet was the best although when the resort is working at full capacity i found it to be a little small again not enough stations. The beach was as advertised little waves unless there was a storm coming in, there was some seaweed on certain days which was cleaned. few vendors on the beach but did not hassle you. plenty of lounge chairs keep in mind it was low season and the resort was at half capacity except on the weekends when the locals came in, this is when it got a little loud especially at the pool area so we hung out at the beach. I have to say all the staff at the receptions front desk and buffet,to the beach bar and grill a la carte to the bartenders to many to mention thankyou for your hospitality and great service above and beyond in my opinion. We will be coming back. PS. the seaside coffee station opens to late and please give us some real orange juice in the morning with our coffee.

Wow, what a beautiful hotel... super boutique, ultra clean, with big rooms and bathrooms, very stilish, with amazing pools and excellent location. Every area of the hotel is beautiful. You can't ask for more All staff was super friendly, including the manager, but excluding the reception head Ana (this is the only reason why I am not giving a 5 star review) Although the hotel was empty and I specifically requested in my reservation a room in a top floor with a balcony, upon arrival we were assigned a room with no balcony on the ground floor. The receptionist said that a room with my conditions was available for me, but Ana wanted to charge us 50pct extra for it. Not a good gesture, which cost nothing to the hotel and would have made us happy. Fortunately our room was way bigger than the other and was indeed more convenient. But in hotels, good customer service is everything

Generally ok and I did extend my trip a couple of days. The food was good and the entertainment team were great. The front desk however are a bit full of themselves. When I arrived at 14h30 they told me the room would be ready by 15h15. When I went back at 15h30 they said 16h30… it was because they were still painting it! When I went in the room I lent against the wall and got covered in paint. I contacted the front desk who seemed very inconvenienced by the issue and said ‘I suppose you will want to change room’. Well yes… did they offer to help me clean off the paint, move my luggage to the new room, bring the new keys to me? No No No - had to do it all myself. So service recovery skills there non existent. They also messed up the new keys when I extended the stay so I had to go back. There is a club area on the beach but it is so badly signposted that people would drift in there and sit down and then get into a fight (literally) with the club guests. The signage needs to be made a lot clearer. I don’t really want to listen to that on my vacation and I expect people who go in there by accident want to be humiliated either. But I did like the hotel and particularly the beach was great for swimming.

The hotel was good, acceptable. Good parking inside with your safety . The room was well clean. Breakfast was good if you stay a few days. It doesn't change much. There is a swimming pool that is good to relax. I would go back without any doubt.