Since 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk.
We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety)
The only downside was some of the food quality from the ”a la carte menu” in the restaurant in the evening and how long it took to produce the food.
For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible.
The rooms are still well appointed. With comfortable beds and good bathrooms.
Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
This trip is a business trip, the hotel room quite nice for business short trip. It is a new hotel, I didn't take breakfast because I took early flight. The overall the cleaning and the facilities is new and nice place for stay.
Disappointed with the cleanliness of the hotel, recently found a cockroach in the room. Please pay more attention to the cleanliness of the room. And today the breakfast service was also disappointing because the restaurant staff did not allow take away food even though the breakfast quota was for 2 people and only one was used. Please pay more attention to the breakfast service for customers who are staying. Thank you.
their location is very good, accross open field, perfect for workout (outdoor walk) by morning or afternoon.
The staff are friendly and helpful.
also the room is clean
I've tried their breakfast buffet, so delicious
they have local specialty foods, and it is nice able to try them.
keep up the good work
Jazz Hotel Palu just like green calming oasis in the center of the city, with nice pool area, restaurant also served decemt breakfast and delicious ala carte
We stayed here for biz trip and very satisfied
Hotelnya Baik, Pelayanan sangat ramah, bagian toiletnya banyak rembesan air sehingga lantainya selalu basah dan tidak ada lap kakinya di depan toilet sehingga keluar dari toilet kaki basah
8 reviews
5.8/10
Price from
HK$136
per night
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9.2/10
Great
SShenzhenFoodieThe hotel is located not far from the biggest mall in Palu. It is convenient to walk to the mall and back to the hotel. There is an Alfamidi (convenient store) across the hotel as well.
The room is big with decent amenities. But the water for shower is not always hot, it’s warm.
Breakfast menus are almost similar every day. The staff at the reception desk are kind, and helpful, and the staff helped me get my taxi driver at 4 a.m.
However, the staff at the breakfast room should be trained again. There are no spoon, fork, tissue, coffee, cream and sugar on each table if you sit outside. One of the staff threw his sandal to the cat when he saw it walking around the outside area of the restaurant which is rude. Another time, I put my book on one of the tables inside and I went to take other food but they cleaned my table and put my book on the chair which is disrespectful.
I hope the hotel fix this because I really like staying at SwissBel.
GGuest UserSince 2017, the Swiss-Belinn Luwuk is the place we always stay whenever we are in Luwuk.
We are always welcomed very pleasantly every time we come back.. The staff are always very friendly and helpful. From the receptionist Yunia, to Rini, Sherley, Rheza and specially ELL who are always smiling and attentive, in the restaurant at the buffet breakfast (which is plentiful and has good variety)
The only downside was some of the food quality from the ”a la carte menu” in the restaurant in the evening and how long it took to produce the food.
For example it took 40 minutes to an hour to make Nasi Goreng. I also ordered a whole fish on two occasions and it almost inedible.
The rooms are still well appointed. With comfortable beds and good bathrooms.
Overall, if I am visiting Luwuk I will continue to stay at the Swissbel.
GGuest UserThis trip is a business trip, the hotel room quite nice for business short trip. It is a new hotel, I didn't take breakfast because I took early flight. The overall the cleaning and the facilities is new and nice place for stay.
GGuest Usertheir location is very good, accross open field, perfect for workout (outdoor walk) by morning or afternoon.
The staff are friendly and helpful.
also the room is clean
I've tried their breakfast buffet, so delicious
they have local specialty foods, and it is nice able to try them.
keep up the good work
FFrederickDisappointed with the cleanliness of the hotel, recently found a cockroach in the room. Please pay more attention to the cleanliness of the room. And today the breakfast service was also disappointing because the restaurant staff did not allow take away food even though the breakfast quota was for 2 people and only one was used. Please pay more attention to the breakfast service for customers who are staying. Thank you.
GGuest UserJazz Hotel Palu just like green calming oasis in the center of the city, with nice pool area, restaurant also served decemt breakfast and delicious ala carte
We stayed here for biz trip and very satisfied
Aapiit.ysLokasi sgt strategik..5 minit walking distance ke pantai losari dan berdekatn tmpt makan...view juga cantik kerana dapat view masjid 99 kubah 😁😁
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