Posted on Aug 31, 2026|Classic King Room with City View
Guest UserService was ok but we’ve stay for 6 days however breakfast menu was almost the same daily. Please add some variety for the breakfast or change menu as most travellers stays for many days for umrah. Its gets boring after few days with same menu daily.
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Price per night from:£152
Posted on Jul 4, 2026
Guest User1. My stay at this hotel in Makkah was truly one of the most wonderful experiences I have had. Everything was exceptional, and what stood out the most was the cheerful attitude of the staff and the warmth of their hospitality. Their kindness and dedication genuinely make you feel happy and welcomed from the very first moment. They go above and beyond to serve guests and make the stay as smooth and comfortable as possible, especially the reception team, who were incredibly professional, helpful, and courteous.
2. The breakfast was excellent, with a great variety of options, and the room was absolutely amazing—beautiful, comfortable, and prepared to a very high standard.
3. One of the most outstanding features of this hotel, especially if you choose the Gold stay option, is the private prayer area overlooking the Kaaba. This is truly a remarkable privilege, as it allows you to perform all your prayers in a peaceful atmosphere away from the crowds. In addition, there is a private entrance and dedicated elevators that take you directly to the Haram, which adds an exceptional level of convenience and comfort to the entire experience.
4. The afternoon lounge was also excellent, both in terms of atmosphere and service. I was especially impressed by the female staff there, who were highly dedicated, respectful, modest, and genuinely committed to providing outstanding service.
5. In short, this was a truly memorable stay in every way. My sincere thanks and appreciation to all the staff for their hospitality, professionalism, and attention to detail. I will definitely stay at this hotel again many times in the future, and they have my warmest regards and gratitude.
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Price per night from:£176
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night from:£99
Posted on Sep 8, 2026|Standard Room with Double Bed
Guest UserGood location, nice small and cozy clean rooms. Just discovered that level M has a nice recreation place suitable to have small business meetings or to get together. Avoid moving to Adagio as an upgrade because that's more of apartments. Good for family stay at Adagio.
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Price per night from:£36
Posted on May 9, 2026
Guest User
The hotel is beautiful and comfortable, with an excellent location overlooking the sea, the promenade, and the corniche. I'd like to thank Mr. Marwan for his professional service. We were also happy to receive an upgrade.
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Price per night from:£108
Posted on Sep 9, 2025|Standard Twin Room
Guest UserThis seems to be a newly opened hotel.
Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day.
Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion.
Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available.
Overall, the hotel feels basic at this stage and could benefit from improvements such as:
• Ensuring housekeeping is consistent and timely
• Providing standard amenities in the rooms
• Making water or tea available in reception
• Opening facilities like the jacuzzi and café
The hotel is clean and has potential, but needs significant improvements to meet expectations.
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Price per night from:£40
Posted on Jun 15, 2026
Anonymous UserThe truth is, their work is clean and their facilities are great. The problem is the closing time of the facilities; there's no nightlife, which is a favorite among the people here.
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Price per night from:£340
Posted on Apr 3, 2025
Guest User
Beautiful and quiet.
It's a special location.
Reexperience him again.
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Price per night from:£50
Posted on Mar 17, 2026|Superior Twin Room
Naqqash AhmadHotel was very nice. The staff was good and main thing They have a free parking. And is next to the Harram well as you come out from the hotel they have a free shuttle bus as well.
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Price per night from:£28
Posted on May 1, 2026
Guest User
Close to the Haram, with a separate entrance directly onto the Haram plaza. All facilities are good.
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Price per night from:£125