Posted on Feb 9, 2026|Standard Room
Amal khalifaExcellent beautiful hotel with a very good reasonable prices. I booked 2 rooms for five days. We really enjoyed staying at the hotel ..the area is modern with everything you need around you from shops to restaurants to coffees.
Show more
Price per night from:£32
Posted on Jul 27, 2026|Superior Room City View - West Towers
Ayesha AsadWe had a wonderful stay at Jumeirah Makkah. The hotel is exceptionally clean, elegant, and very comfortable. The location is perfect, with easy access to the Grand Mosque, making our Umrah journey much more convenient.
The staff were welcoming, respectful, and always ready to help with a smile. The service was outstanding from check-in to check-out. Our room was spacious, spotless, and well maintained, and the facilities exceeded our expectations.
Thank you to the entire team for making our stay so memorable. We highly recommend Jumeirah Makkah to anyone visiting Makkah, and we look forward to staying here again in the future.
Show more
Price per night from:£134
Posted on Aug 31, 2026|Classic Room Quad Bed City
Guest UserCheck-in was smooth and easy. Concierge were always helpful. The quadruple room was comfortable and suitable for our stay. However, in terms of space, it was just enough for four people and felt a little tight, especially with our luggage. Overall, the room was still comfortable and practical. There was a wide variety of dishes to choose from with limited option to suit different tastes. Distance is the main reason for me choosing this hotel. The walk from the hotel lobby to the tower entrance takes no more than 3 minutes, and from there, it’s only about a 2-minute walk to the mosque entrance. The walk was mostly indoor which is a plus point during summer.
Show more
Price per night from:£127
Posted on Sep 5, 2026|Classic Twin Room with City View Non smoking
Inna MalabuI would recommend the stay here for the proximity to haram. However, house keeping needs to do better. Our sheets were not changed for days we had to complain twice. They apologized and fixed up.
Show more
Price per night from:£116
Posted on Jul 4, 2026
Guest User1. My stay at this hotel in Makkah was truly one of the most wonderful experiences I have had. Everything was exceptional, and what stood out the most was the cheerful attitude of the staff and the warmth of their hospitality. Their kindness and dedication genuinely make you feel happy and welcomed from the very first moment. They go above and beyond to serve guests and make the stay as smooth and comfortable as possible, especially the reception team, who were incredibly professional, helpful, and courteous.
2. The breakfast was excellent, with a great variety of options, and the room was absolutely amazing—beautiful, comfortable, and prepared to a very high standard.
3. One of the most outstanding features of this hotel, especially if you choose the Gold stay option, is the private prayer area overlooking the Kaaba. This is truly a remarkable privilege, as it allows you to perform all your prayers in a peaceful atmosphere away from the crowds. In addition, there is a private entrance and dedicated elevators that take you directly to the Haram, which adds an exceptional level of convenience and comfort to the entire experience.
4. The afternoon lounge was also excellent, both in terms of atmosphere and service. I was especially impressed by the female staff there, who were highly dedicated, respectful, modest, and genuinely committed to providing outstanding service.
5. In short, this was a truly memorable stay in every way. My sincere thanks and appreciation to all the staff for their hospitality, professionalism, and attention to detail. I will definitely stay at this hotel again many times in the future, and they have my warmest regards and gratitude.
Show more
Price per night from:£146
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
Show more
Price per night from:£106
Posted on Feb 13, 2026|Deluxe Twin Room with City View
lsaladinVery nice hotel with a great breakfast welcoming people at the reception. Amazing cleaning of the room when done. It is a shame that the service is not consistent across the hotel’s employee. Cashier at the Atrium cafe was really slow and awful next to him very friendly pizza guy who did a great pizza. Shuttle to go to the haram with again inconsistent service. As evidence a picture of the driver enjoying chatting with his colleague from double tree hotel while we were waiting in the car.
Show more
Price per night from:£86
Posted on Jul 13, 2026
Anonymous User
Excellent hotel with clean and comfortable rooms. The staff were friendly and professional, the service was outstanding, and the location was convenient. I had a great stay and would definitely recommend it.
Show more
Price per night from:£75
Posted on Jul 12, 2026
Mohammed10This Ibis is quiet and excellent. The cleanliness is good, though the rooms are a bit small. But Ibis should be your first choice in any city worldwide.
Show more
Price per night from:£41
Posted on Dec 19, 2025|Two Queen Superior Room with Partial Haram View
AidaLizPros. Easy walk to gate 79. Less congested that clock tower area. The advantage to the stay was having pretty large room! The 2 queen beds are relatively big enough and they added an extra bed for my teenage girl.
Convenience. Ratio cafe downstairs can be hyped for. The pistachio latte is a must have. Romansiah restaurant also in the building. A must have when you’re here. Close walk to Dawood.
Food selection need to be improved both bf and dinner. If you’re particular abt food, Hyatt Regency Jabal Omar serves better spread and standard. Staff checkedin didn’t inform the 2 different restaurants for both bf and dinner G floor and M floor. Apparently we were directed wrongly by them assuming we are group agency and the food was low quality 3 star standard. Then went around asking but found out we were directed wrongly by the front desk. Range was bit better but still need improvement for a 5 star hotel.
I think the major improvement the hotel has to do is change the bath towels!! They are so overly worn off and overly used and looked like it’s been used to clean the floors. Pls use fluffy maintained towels. It’s the highlight of quality for amenities. The drainage also slow and tend to choke up. 7 nights isn’t the best there but the space is good.
Show more
Price per night from:£119