Posted on Aug 31, 2026|Classic Room Quad Bed City
Guest UserCheck-in was smooth and easy. Concierge were always helpful. The quadruple room was comfortable and suitable for our stay. However, in terms of space, it was just enough for four people and felt a little tight, especially with our luggage. Overall, the room was still comfortable and practical. There was a wide variety of dishes to choose from with limited option to suit different tastes. Distance is the main reason for me choosing this hotel. The walk from the hotel lobby to the tower entrance takes no more than 3 minutes, and from there, it’s only about a 2-minute walk to the mosque entrance. The walk was mostly indoor which is a plus point during summer.
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Price per night from:€151
Posted on Jul 4, 2026
Guest User1. My stay at this hotel in Makkah was truly one of the most wonderful experiences I have had. Everything was exceptional, and what stood out the most was the cheerful attitude of the staff and the warmth of their hospitality. Their kindness and dedication genuinely make you feel happy and welcomed from the very first moment. They go above and beyond to serve guests and make the stay as smooth and comfortable as possible, especially the reception team, who were incredibly professional, helpful, and courteous.
2. The breakfast was excellent, with a great variety of options, and the room was absolutely amazing—beautiful, comfortable, and prepared to a very high standard.
3. One of the most outstanding features of this hotel, especially if you choose the Gold stay option, is the private prayer area overlooking the Kaaba. This is truly a remarkable privilege, as it allows you to perform all your prayers in a peaceful atmosphere away from the crowds. In addition, there is a private entrance and dedicated elevators that take you directly to the Haram, which adds an exceptional level of convenience and comfort to the entire experience.
4. The afternoon lounge was also excellent, both in terms of atmosphere and service. I was especially impressed by the female staff there, who were highly dedicated, respectful, modest, and genuinely committed to providing outstanding service.
5. In short, this was a truly memorable stay in every way. My sincere thanks and appreciation to all the staff for their hospitality, professionalism, and attention to detail. I will definitely stay at this hotel again many times in the future, and they have my warmest regards and gratitude.
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Price per night from:€194
Posted on Jan 6, 2026|Classic King Room
Guest UserWe stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming.
Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call.
Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message.
Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings.
On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team.
Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.
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Price per night from:€121
Posted on Jul 12, 2026
Mohammed10This Ibis is quiet and excellent. The cleanliness is good, though the rooms are a bit small. But Ibis should be your first choice in any city worldwide.
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Price per night from:€47
Posted on May 9, 2026
Guest User
The hotel is beautiful and comfortable, with an excellent location overlooking the sea, the promenade, and the corniche. I'd like to thank Mr. Marwan for his professional service. We were also happy to receive an upgrade.
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Price per night from:€126
Posted on Sep 9, 2025|Standard Twin Room
Guest UserThis seems to be a newly opened hotel.
Check-in was smooth and the room itself was clean, but there were several service issues. On arrival, there were no towels in the room. It took multiple calls and around 45 minutes before one towel was delivered, and only after requesting again were more provided the following day.
Housekeeping was inconsistent — my room wasn’t cleaned on the second day, and I had to request additional toilet paper. In-room amenities were very limited: only one type of tea and coffee (no green tea or decaf), just two creamers, and no extras such as toothbrush, toiletries, or body lotion.
Access to the swimming pool was inconvenient, as I had to wait for staff to come and unlock it. The café was still under construction, so no coffee or snacks were available.
Overall, the hotel feels basic at this stage and could benefit from improvements such as:
• Ensuring housekeeping is consistent and timely
• Providing standard amenities in the rooms
• Making water or tea available in reception
• Opening facilities like the jacuzzi and café
The hotel is clean and has potential, but needs significant improvements to meet expectations.
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Price per night from:€27
Posted on May 19, 2026
Guest UserA wonderful and beautiful stay! Everything about the resort is lovely and well worth a visit. I highly recommend it. My family and I had a fantastic time, and we will definitely repeat the experience. Thank you, Rixos, for the warm welcome! 🤍🤍
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Price per night from:€397
Posted on Apr 3, 2025
Guest User
Beautiful and quiet.
It's a special location.
Reexperience him again.
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Price per night from:€67
Posted on Jul 27, 2026|Superior Twin Room
Guest UserNice and clean hotel
Location is not bad not on very busy road so you get from Jeddah to hotel easily
Shuttle is direct hotel to haram is little wait but from haram to hotel is quick
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Price per night from:€33
Posted on Mar 26, 2026
NAIDA BASHER
Excellent hotel accommodation. Friendly staffs. Very clean and very near Masjid Haram.
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Price per night from:€141