Very nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
The room is decent, breakfast could have more options in them. The other two downsides are that the hotel provides no toiletries except for soap and shampoo, and the wall between rooms is too thin.
The room view is okay, the cleanliness is okay, it's just a bit far from the hustle and bustle of the city, the pool is quite clean, the breakfast is quite varied at that price and the view of the restaurant is great, the bathroom is clean but doesn't smell good, overall it's good for those who want to staycation 👌
We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Great, got a free room upgrade from the hotel, the room was clean, the view was good, the food had lots of varieties and was delicious
Great
23 reviews
9.3/10
Price from
£25
per night
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9.7/10
Amazing
EEricksoenA bit tough to reach the hotel during rainy season due to mud everywhere on the access province road to the hotel 🤣.. but everything just paid off once you arrived in the hotel location.. perfect short gateaway!
IIwan/IkhwanVery nice big room..nice new hotels with good facilities...But the service and the staffs guest relation skills to be standardize. Not try the breakfast, but indeed the buffet dinner far below the IHG even the National 4 start standards.
HHansom HoVery noise in the night the room u stayed, had neighbor watching TV loud at 2am and called receptionist no one picked up, so i had to go over to the neighbors room to ask them lower down their tv noise!
GGuest UserThe room is decent, breakfast could have more options in them. The other two downsides are that the hotel provides no toiletries except for soap and shampoo, and the wall between rooms is too thin.
GGuest UserThe room view is okay, the cleanliness is okay, it's just a bit far from the hustle and bustle of the city, the pool is quite clean, the breakfast is quite varied at that price and the view of the restaurant is great, the bathroom is clean but doesn't smell good, overall it's good for those who want to staycation 👌
DDr. Zainu Amri, M.Pd.Great, got a free room upgrade from the hotel, the room was clean, the view was good, the food had lots of varieties and was delicious
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